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Problem solving guide
59
Problem Cause and remedy
Fill the bean container ap-
pears in the display
even though the bean
container has just been
filled.
This is not a fault.
Confirm the message with OK.
Insufficient coffee beans are getting into the grinder.
Have you used a dark roast?
This type of coffee bean is often more oily. These oils
can cling to the inside of the coffee bean container
and hinder the flow of beans.
Make a coffee and observe whether the coffee
beans drop into the coffee bean container.
Clean the coffee bean container more often if you
are using a darker, more oily bean.
Try other types of coffee bean which are less oily.
The coffee machine
does not rinse itself
when turned on.
This is not a fault.
If the coffee machine is already at operating
temperature, rinsing will not take place.
Coffee dispensing is re-
peatedly interrupted
and the message Fill the
bean container appears in
the display.
This is not a fault.
The brew unit has not detected the ground coffee.
Certain types of coffee produce a small amount of
coffee when they are ground. Usually this is because
the grinder is set too fine and the minimum quantity
of coffee is set.
Confirm the message withOK.
If the coffee is too strong for you or tastes bitter, try a
different type of coffee beans.
If the display appears with all types of coffee:
Set the grinder to a coarser setting (see “Grinder
setting”).
Select a larger quantity of coffee.
Don't forget to check any drinks changed in
“Profiles”.
If the message only appears when dispensing certain
drinks:
Check the quantity of coffee set for this drink (see
“Quantity of coffee”). Select a larger quantity of
coffee.
You may also need to set a coarser grinder setting.
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