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56 TROUBLESHOOTING
ezDispense Error Messages
Noises
Oversudsing
Too much sudsing detected.
• The washer will operate the suds reduction cycle for about 2 hours.
Voltage abnormality Abnormal voltage detected.
• Unplug the power plug. If error recurs, call for service.
Problem Possible Cause & Solution
Check Detergent
Tank
The amount of liquid detergent in the detergent reservoir did not decrease.
After putting the detergent into the detergent reservoir, it was left for a long time and
the detergent hardened.
• Clean the detergent reservoir thoroughly, fill it with liquid detergent, install it in the
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
No detergent The automatic detergent injection function does not work properly.
• Call for service.
Check Softener Tank The amount of fabric softener in the softener reservoir did not decrease.
After putting the fabric softener into the softener reservoir, it was left for a long time
and the fabric softener hardened.
• Clean the softener reservoir thoroughly, fill it with liquid fabric softener, install it in the
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
No softener The automatic softener injection function does not work properly.
• Call for service.
ezDispense
TM
error
The ezDispense did not work properly.
• Call for service.
Drawer open The washer was operated without completely closing the drawer.
The drawer was opened during the washer operation.
• Push the drawer completely closed. If the error is displayed continuously, call for service.
Problem Possible Cause & Solution
Clicking Door lock sounds when the door locks or unlocks.
• Normal operation
Spraying or hissing Water spraying or circulating during the cycle
• Normal operation
Humming or
Gurgling
Drain pump is pumping water from the washer at times during a cycle.
• Normal operation
Water sloshing A liquid in the balance ring around the pulsator helps the basket spin smoothly.
• Normal operation
Water being added
after the washer has
already begun to
operate
The washer adapts to the load size and type to add more water to the cycle as needed.
• Normal operation
Problem Possible Cause & Solution
en-us_main.book.bookPage56Monday,January9,20235:59PM
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