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X100PAD3 Diagnosis System
20
Pictures are all the screen capture files saved in the diagnosis process.
9. Remote
If users encounter problems and are not able to solve them, they can open this
application and ask for remote assistance.
How to get remote assistance from Xtool Technical Assistance Center:
a. Open X100PAD3
b. Click Remote and open the Team Viewer interface. Generate and display device ID.
c. Your partner will also need to download and install Team V iewer.
d. Inform your partner of your Team Viewer ID and password to enable them to
begin remote access of the X100PAD3.
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