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26
Problem Solution
The radio does not work. Perhaps you set the volume too low. Increase the volume level.
Call 1-866-832-4361 for assistance.
The radio produces a
crackling sound.
Perhaps the broadcast signal is weak. Adjust the frequency (see user
manual for more information) and/or change the position of the antenna
by moving it around. Make sure you have unwound the antenna completely.
The alarm went off
yesterday, but it did not go
off today.
Perhaps you switched off the alarm function.The alarm icon is visible on
the display when the alarm function is active.
Perhaps you set a volume level and/or light intensity level that is too low.
Set a higher volume level and/or light intensity level in your wake-up prole
(see user manual for more information).
When there has been a power failure, the set clock time will be saved
for up to 8 hours. Perhaps the power failure lasted longer. In this case, the
appliance goes back to factory settings. You need to set all functions again.
I wanted to snooze, but
the alarm did not go off
again after 9 minutes.
Tap on the front of the Wake-up Light to snooze. If you press the alarm
button, the FM button, or the MENU button, the alarm function will be
deactivated.
The light wakes me too
early.
Perhaps the light intensity level you have set is not appropriate for you. Try
a lower light intensity level if you wake up too early. If light intensity 1 is not
low enough, move the appliance further away from the bed.
The light wakes me too
late
Perhaps the appliance is positioned at a lower level than your head. Make
sure the appliance is located at a height at which the light is not blocked by
your bed, comforter/blanket or pillow. Also make sure the appliance is not
placed too far away.
The lamp ashes. Perhaps the appliance is not suitable for the voltage to which it is
connected. Make sure that the voltage indicated on the appliance
corresponds to the local voltage.
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