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ENGLISH
35
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Troubleshooting
Symptom Remedy
Bluetooth®
Echo or noise is heard during
a phone conversation.
• Adjust the microphone unit’s position. (Page 15)
• Check the [ECHO CANCEL] setting. (Page 17)
Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Phone call sound cannot be
heard from the car speakers.
• Press 6
IW
during a call to switch between hands-free
and private talk mode. (Page 17)
Voice calling method is not
successful.
• Use voice calling method in a more quiet environment.
• Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted or
skipped during playback of a
Bluetooth audio player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
“NOT SUPPORT” The connected phone does not support Voice Recognition
feature or phonebook transfer.
“NO ENTRY” There is no registered device connected/found via
Bluetooth.
Symptom Remedy
SiriusXM® Radio
“CH LOCKED LOCK CODE?” The selected channel is locked. Enter the correct pass
code to unlock. (Page 13)
“CHAN UNSUB” The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-888-539-7474 in
Canada to subscribe. (Page 11)
“CH UNAVAIL” The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.
“CHECK ANTENNA” Check that the antenna and its connection are in good
condition.
“CHECK TUNER” Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
“NO SIGNAL” Make sure the antenna is mounted outside the vehicle.
“SUBSCRIPTION UPDATED –
PRESS ENTER TO CONTINUE.”
Your subscription is updated. Press the volume knob to
continue.
“CODE ERROR” Make sure you have entered the correct pass code.
(Page 13)
“NO CONTENT” There is insufficient content to start TuneScan.
“SCAN CANCEL” TuneScan has been aborted.
Bluetooth®
No Bluetooth device is
detected.
• Search from the Bluetooth device again.
• Reset the unit. (Page 3)
Bluetooth pairing cannot
be made.
• Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 16)
DPX395MBT_K_B5A-3890-00_EN_5th Draft.indd 35DPX395MBT_K_B5A-3890-00_EN_5th Draft.indd 35 1/14/2022 12:21:56 PM1/14/2022 12:21:56 PM
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