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Wonderful Vision, Infinite Joy
FAQ
- 22 -
Common problems can be found in the table below, we suggest you read the manual carefully on first-time use. If there are
questions that you couldn't solve with this manual, please contact us.
Can't play video in App
Netflix, Hulu,Amazon Prime
Those APPs are limited with HDCP. This model doesn't support this function. So it
can't support these APPs.You could use an Amazon fire stick, laptop, or PC to play.
1. Please check if the power cable is connected well.
2. Please make sure the power supply is normal.
1. Please check whether the network of your phone is well.
2. Please check whether the network of your home environment is well. The recommended
internet speed: ≥100Mbps.
3. Please make sure there are no walls and other obstructions between the projector and the router.
Wi-Fi connection
is not stable
Indicator light is off when
plug into power supply
1. The remote control's batteries are depleted.
2. Something obstructs the signal between the remote and IR.
3. Strong light on IR directly.
Press the power button on
the remote control and the
projector does not turn on
1. Please check if the channel set-up is correct?
2. Please check if there is an input signal?
3. Please check if the input cable is plugged well or in the wrong position.
No image on the screen
1. Please check if the power cable is connected well.
2. Please make sure the power supply is normal.
Indicator light is off when
plug into power supply
QUESTION SOLUTION
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