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Other Information
Service & Help
Vax Careline:
If you have any queries about using your Vax, call the Vax Careline. Please make a note of the serial
number and model number of your product before calling. For the nearest Service Agent, please call
the Vax Customer Careline or visit
Technical Specification
Voltage: 220 – 240 v ~ 50Hz
Wattage: 1500W
Water tank capacity: 500ml
Cord length: 5.8m
Heating time: 30 seconds
Weight: 3.2kg
Subject to technical change without notice.
EEC Statement of Compliance
Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility, declare that the
steam cleaner series is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive
EMC: 2004/108/EC Electromagnetic Compatibility Directive
Waste electrical products should not be disposed of with household waste. Please recycle where
facilities exist. Check with your Local Authority or retailer for recycling advice.
S2 Hard Floor Master User Guide v1.1.qxd:User guide 6/10/10 11:36 Page 10
FAQs
WARNING: To reduce the risk of personal injury, unplug the steam stick before
performing maintenance or trouble shooting checks.
Is there an accessory missing?
• Check the Parts Overview page in the guide to
make sure the part is definitely included in your unit
• If the part is missing we’re here to help. Simply call
us on:
Why won’t the steam stick run?
• Unit may not be plugged into the electrical outlet
correctly, ensure the plug is pushed in securely
• The electrical outlet ma
y not be working properly,
check the fuse or breaker, or consult an electrician
• The power cord may be damaged, if it is it must be
replaced by the manufacturer or similarly
qualified person
What do I do if an accessory/the unit has
become damaged or broken?
• Please call our Careline to purchase new spares
or order a replacement
Why is the steam stick not producing steam?
• There may be no water in the tank; please refer to
the operation section
• The water tank may not be fitted corre
ctly; please
refer to the operation section
Why won’t the microfibre cleaning pad pick
up dirt?
• The cleaning pad may already be saturated with
dirt and needs washing, please refer to the
maintenance section
S2 Hard Floor Master User Guide v1.1.qxd:User guide 6/10/10 11:36 Page 9
Vax Careline Australia: 1300 361 505
New Zealand: 0800 800 900
10
Australia: 1300 361 505
New Zealand: 0800 800 900
Don’t take your machine
back to the shop, simply
contact us
vax.com.au
Australia: 1300 361 505
New Zealand: 0800 800 900
This does not affect your statutory rights.
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