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Troubleshooting en
31
5.
Insert the retaining bracket for the inner pane into
the opening .
6.
Screw both screws back in on the left and right of
the appliance door.
19 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
19.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
The appliance does
not heat up;
lights up in the dis-
play.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Deactivate demo mode within 5minutes by changing the last basic setting (depending
on the appliance type
or ) to .
→"Basic settings", Page17
Steam-assisted oper-
ation does not start.
The water tank is empty.
▶
Fill the water tank.
→"Filling the water tank", Page12
Descaling locks operations with steam-assisted cooking.
▶
Run the descaling programme in full.
→"Descaling", Page24
The steam system is defective.
▶
Call the after-sales service.
→"Customer Service", Page34
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
→"Setting the time on the clock", Page15
The time does not ap-
pear in the display
when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page17
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