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Beforeyou call forservice...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Perfectempwash
temperatureis incorrect
PossibleCauses
The washer is in a cold rinse cycle
WhatToDo
• This is normal. The Perfectempfeature is designed not
to activate (luring acoM rinse (?_cleso that the coMest
water available is used.
All the water in the water heater • Wait until the water in the water heater is heated to the
theAboutwasher has been nsed correct telnperature.
features section)
PossibleCauses What ToDo
Toomanysuds Type of detergent • S_4tch to a lower sudsing detergent brand and fbllow
instructions on package.
Very soft water • T U less detergent.
Too much detergent • Measure your detergent carefldly. Use less soap if you
have soft water, a smaller load, or a lightly soiled load.
Waterleaks Fill hoses or drain hose is • Make sure hose connections are tight at fmlcer_sand make
improperly connected sure end of drain hose is correctly inserted in and secured
to drain fimiliW.
Household drain may • Check househoM plumbing. You may need to call a
be clogged plumber.
Constant water pressure • Tighten hoses at the fimcets and rum the water offaf_er
to the fill hoses at the each use.
water source • Check condition of the fill hoses; they may need
replacement _ff_er5 years.
Using too much detergent • Use less detergent. Use less soap if you have soft water, a
in washer smaller load, or a lightly soiled load.
Watertemperature Control is not set properly • Check water telnperature control and ac_ust.
is incorrect
Water supply is turned off • Turn both hot and coM fimcets filly on and make sure
or improperly connected hoses are connected to correct fimcecs.
Water valve screens are • Turn off'the water source and remove the water connection
stopped up hoses from the upper back of the washer. Use a brash or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120 °F.-140 °F. (48 °C.-60 °C.).
Waterpumpedout Lid lifted or cycle was put in • Reset cycle.
beforecycleis pause for over 24 hours
complete
Waterwon'tdrain Drain hose is kinked or • Straighten drain hose and make sure washer is not sitting
improperly connected on it.
• Top of drain outlet shouM be less dmn 8 fi (2.5 In)
above floor.
11
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