Use & Care Guide
Gufa de Usa y Cuidada
Guide d'utilsafion et d'entrefien
English / Espaiol / Franc;ais
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Models/Modelos / Mod@les: 417.4112*
®
¢ :::::::Colornumber,nOmero de coloBlehum@to de couleur
P/N 137631200 A (1308)
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
www.sea rs.com
SearsCanada Inc.
Toronto, Ontario, Canada M5B 2C3
Www.sea rs.ca
Record Model/Serial Numbers
The model and serial numbers of your washer are found on
the washer serial plate located on the inside of the door.
Record and retain these numbers.
Model Number
Serial Number
Purchase Date
This Use and Care Guide provides general operating
instructions for your washer. It also contains information
about features for several other models. Your washer may
not have every feature included.
The instructions in this manual and all other literature
included with this washer are not meant to cover every
possible condition and situation that may occur. Good safe
practice and caution MUST be applied when installing,
operating and maintaining any appliance. Use the washer
only as instructed in this Use & Care Guide.
Table of Contents
Important Safety Instructions ............................................ 2-3
Warranty / Protection Agreement ....................................... 4
Features .................................................................................... 5
Operating Instructions ...................................................... 6-14
Stain Removal Guide ...................................................... 15-16
Care and Cleaning ......................................................... 17-20
Solutions to Common Problems .................................... 21-24
Espa_ol ................................................................................... 25
Fran_ais ................................................................................. 48
important Safety instructions
Recognize safety symbols, words and
labels
Safety items throughout this manual are labeled with
a WARNING or CAUTION based on the risk type as
described below:
Definitions
This is the safety alert symbol. It is used to alert you
to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or
death.
,NING .......................................................................................................................................................................
WARNING indicates a potentially hazardous situation
which, if not avoided, could result in death or serious
injury:....................................................................................................................................................................................................................................................
CAUTION
CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate
Save these instructions
for future reference.
important Safety instructions
WARNING
To reduce the risk of fire, electrical shock, or injury to
persons when using this washer, comply with the basic
warnings listed below. Failure to comply with these
warnings could result in serious personal injuries.
You can be killed or seriously injured if you don't follow
these Important Safety Instructions: ...............................................................................................................................................
PREVENT FiRE
* Do not wash items that have been previously cleaned in,
soaked in_or spotted with gasoline_ cleaning solvents_
kerosenet cooking oils_ waxes_ etc. Do not store these items
on or near the washer. These substances give off vapors or
chemical reactions that could ignite or explode.
° Do not put oily or greasy rags or clothing on top of the
washer. These substances give off vapors that could
ignite the materials.
* Do not add gasoline, cleaning solvents, or other flam-
mable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
° Under certain conditions, hydrogen gas may be pro-
duced in a hot water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period,
before using the washer, turn on all hot water faucets
and let the water flow from each for several minutes.
This will release any accumulated hydrogen gas. Hy-
drogen gas is flammable; do not smoke or use an open
flame during this time.
° Do not store or use gasoline or other flammable vapors
or liquids in the vicinity of this or any other appliance.
° Failure to comply with these warnings could result in fire,
explosion, serious bodily injury and/or damage to the
rubber or plastic parts of the washer.
PROTECT CHILDREN
° Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children. As children grow, teach them the
proper, safe use of aii appliances.
° Destroy the carton, plastic bag and other packing ma-
terials after the washer is unpacked. Children might use
them for play. Cartons covered with rugs, bedspreads or
plastic sheets can become airtight chambers.
° Keep laundry products out of children's reach. To prevent
personal injury, observe aii warnings on product labels.
* Before the washer is removed from service or discardedt
remove the washer door to prevent accidental entrapment.
° Failure to comply with these warnings could result in seri-
ous personal injuries.
PREVENT iNJURY
° To prevent shock hazard and assure stability during
operation, the washer must be installed and electrically
grounded by a qualified service person in accordance
with local codes. Installation instructions are packed in
the washer for instalier's reference. Refer to INSTALLA-
TION INSTRUCTIONS for detailed grounding proce-
dures. If the washer is moved to a new location, have it
checked and reinstalled by a qualified service person.
Never ground the
washer to a gas
pipe. Do not use an
extension cord or
an adaptor plug.
To prevent personal injury or damage to the washer, the
electrical power cord of the washer must be plugged
into a properly grounded and polarized 3=prong outlet.
The third grounding prong must never be removed.
Giound_ngtype
wall receptacle
Do not, under
P_er €ordwith
3-prong grounded plug
° Follow package directions when using laundry products.
Incorrect usage can produce poisonous gas =resulting in
serious injury or death.
° Do not combine laundry products for use in ] load unless
specified on the label.
° Do not mix chlorine bleach with ammonia or acids such
as vinegar.
PREVENT iNJURY AND DAMAGE TO THE WASHER
To prevent serious personal iniury and damage to the
washer:
° All repairs and servicing must be performed by an au=
thorized servicer unless specifically recommended in this
Use & Care Guide. Use only authorized factory parts.
° Do not tamper with controls.
° Do not install or store the washer where it wiii be ex-
posed to the weather.
° Do not install on carpet. Install washer on a solid floor. It
may be necessary to reinforce the floor to prevent vibra-
tion or movement.
° To reduce the risk of electric shock, disconnect this appli-
ance from the power supply before attempting any user
maintenance. Turning the controls to the OFF position
does not disconnect this appliance from the power sup=
ply.
° To prevent injury, do not reach into the washer while
parts are moving. Before loading, unloading or adding
items, push in the cycle selector knob and allow the drum
to coast to a complete stop before reaching inside.
° This washer is equipped with an electrical overload pro-
tector. The motor wiii stop if it becomes overheated.
° Failure to comply with these warnings could result in seri-
ous personal injuries.
Kenmore Appliance Warranty
One Year Limited Warranty
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails due
to a defect in material or workmanship within one year from the
date of purchase, call 1-800-4-MY-HOME ® to arrange for free
repair.
If this appliance is used for other than private family purposes,
this warranty applies for only 90 days from the date of pur-
chase.
Thiswarranty covers only defects in material and workman-
ship. Sears will NOT pay for:
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, light bulbs and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions supplied
with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty
shall be product repair as provided herein. Implied warranties,
including warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed
by law. Sears shall not be liable for incidental or consequential
damages. Some states and provinces do not allow the exclusion
or limitation of incidental or consequential damages, or limita-
tions on the duration of implied warranties of merchantability or
fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the
United States and Canada. _
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
In-home repair service is not available in all Canadian geo-
graphical areas, nor will this warranty cover user or servicer
travel and transportation expenses if this product is located in a
remote area (as defined by Sears Canada Inc.) where an autho-
rized servicer is not available.
Sears Brands Management Corporation, Hoffman Estates, IL
60179
Sears Canada Inc., Toronto, Ontario, Canada MSB 2C3
Master Protection Agreements
Congratulations on making a smart purchase. Your new Ken-
more ® product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here's what the Agreement s includes:
* Parts and labor needed to help keep products operating
properly under normal use, not iust defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage - real protection.
* Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
* Unlimited service calls and nationwide service, as often as
you want us, whenever you want us.
* "No-lemon" guarantee - replacement of your covered
product if four or more product failures occur within twelve
months.
* Product replacement if your covered product can not be
fixed.
* Annual Preventive Maintenance Check at your request - no
extra charge.
* Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think of
us as a "talking owner's manuar.
* Power surge protection against electrical damage due to
power fluctuations.
* $250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
* Rental reimbursement if repair of your covered product takes
longer than promised.
* 25% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all
that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after
the product warranty period expires. Purchase your Master Pro-
tecfion Agreement today!
Some limitations and exclusions apply. For prices and additional
information in the U.S.A. call 1-800-827-6655.
Coverage in Canada varies on some items. For full details call
Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other maior home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME ®.
4
Featu res
Cycle Selector
Control Lock
Laundry Product
Dispenser Drawer
Door Striker
66
o oo
Door Latch with
Safety Lock
/
I
/
Stainless Steel
Wash Drum
Adjustable
Leveling Legs
Vent Latch
Cascading
Wash Vanes
As an ENERGY STAR® Partner° Sears
Brands Management Corporation has
determined that this product meets the
ENERGY STAR® guidelines for energy
emciency.
5
Operating instructions
Casuam
Normam Demicates
Bumkyl Bedding Rinse & Spin
Demay
@ Hot Extra H_gh Start
@ Warm @ High Chime
@ Cool O Medium Stain Boast
@ Cold Low Save Energy
@ Tap Cold No Spin Extra Rinse
Heavy
Norrna0
Light
DOOR LOCK
SENSING
WASH
TOUCH PAUSE
TO ADD A GARMENT
'Wash Spin SoiU
Temp Speed Level
Selecl
u
Options
k
o ©
CANCEL
START
PAUSE
This manual covers many models and not all cycles, options, or features listed are available on every model. Consoles shown
above for reference only. Your model may differ.
Cycle Selection
Turn the cycle selector in either direction to the cycle de-
sired.
/ For best results
Follow the fabric care label instructions
on items to be washed.
[]
To change the cycle once it has begun, press the CANCEL
button before selecting a new cycle. Just turning the cycle
selector knob to another selection will not change the
cycle.
Bulky JBedding
This cycle is designed for large items such as blankets,
sheets, mattress pads, duvet covers and similar items.
NOFi_aJ
Use this load for cotton, linen, towels, shirts, sheets, den-
ims and mixed loads.
Casua_
Use this cycle for cottons and blends with a permanent
press or no-iron finish.
Dellcates
Use this cycle for lightly soiled knits and delicates which
require gentle washing.
Rinse & Spln
Select Rinse & Spln for loads that need a cold water
rinse or to add fabric softener that may have been omit-
ted in a regular cycle. Add the fabric softener to the
dispenser chamber. Select the spin speed appropriate
for the load.
Operating instructions
Cycle Settings
For best results
Follow the fabric care label instructions
on items to be washed.
Appropriate wash temperature, spin speeds, soil level and
options wiil automatically be displayed for each cycle.
The settings can be changed before the cycle is started.
To protect your fabrics, not aii settings and options are
available with every cycle. The indicator will not light if the
setting is not available with that cycle.
Modifications for each cycle will be remembered and
recalled each time that cycle is selected in the future. If
changes are attempted after the cycle starts, the lights will
blink, the signal will beep and "EP£" will be displayed.
.... _ ......... return to factory set-
............................ _tings, press these two
................. _r_ _ _E¢_:IN;G buttons at the same time
.................. _ght _CD_[ S 0 U n..... ,g
_"_' ? (:ii_')_ ,............ and ds.h°lduntil the s na[
letup Speed k 2 PAUS_
NOTE ....
To change settings once the cycle starts, press PAUSE,
adjust the setting and press START to resume the cycle.
WASH WATER TEMPERATURE
Tochange the preset temperature, press the Wash Temp but-
ton to scroll to the desired setting. Select a wash water tem-
perature according to fiber content, colorfastness and soil
level. A cold water rinse saves energy and reduces wrinkling.
To protect your fabrics, not all temperatures are available
with every cycle. The indicator will not light if the setting is
not available with that cycle.
Wash Ternp water temperatures are automatically regu-
lated to maximize detergent effectiveness and improve
washing performance. The water heater setting and its
distance from the washer, water usage in other parts of
the home, and seasonally low ground water temperature in
some geographic areas can affect water temperature.
Hot
Use this setting for heavily soiled colorfast fabrics such
as towels, bedding, and children's clothing.
Warm
Use this setting for normally soiled white or colorfast cot-
tons and blends.
Cool
Use this setting for normally soiledsheets, casual items
and washable woolens.
Cold
Some warm water will automatically blend with cold
tap supply to achieve a precise Wash Temp Cold. Use
this setting for lightly soiled non-colorfast items, knits,
delicates, and hand washables.
Tap Cold
Wash and rinse temperatures are equivalent to tem-
perature of cold tap supply. Use this selection for lightly
soiled non-colorfast items, knits, delicates, and hand
washables and other fabrics and colors that are prone to
dye transfer. For use with cold water ,_ detergents.
SPIN SPEED
To protect your fabrics, not all spin speeds are available
with every cycle. The indicator will not light if the setting is
not available with that cycle.
Extra High, High, Medium and Low spin speeds are
available for appropriate cycles. The spin speed and/or
duration of final spin vary from model to model and cycle
to cycle.
Increasing the spin speed will extract more water, decrease
drying time and conserve energy. Decreasing the spin
speed will reduce wrinkling.
Select Low spin speed to gently spin items that should be
line dried.
Use No Spin to omit the final spin at the end of the cycle.
The load will be very wet. Remove items from the wash
drum to drip dry or select a Rinse & Spin cycle to remove
excess water at a more convenient time.
SOIL LEVEL
Adjust the wash time based on the soil level of each load.
Heavy, Normal, and Light soil levels are available.
7
Operating instructions
Cycle Options
To select an option, press Options until the indicator for the
desired option flashes, then press Select. If an option is not
available for a cycle, the indicator will not light. Follow the
same steps to delete an option.
Occasionally, a setting and option in the same cycle will
conflict with each other, like No Spin (or Low Spin) and
Save Energy. When this happens, the energy saver option
will override any incompatible selections.
The options selected for the cycle will be remembered and
recalled each time that cycle is selected in the future. To re-
turn to factory settings, press the START/PAUSE and Select
buttons at the same time and hold until the signal sounds.
NOTE
To change the options after the cycle starts, press PAUSE,
adjust the options and press START to resume the cycle.
Chime
A signal will sound at the end of the cycle if this option
is selected. The signal has an adjustable volume level or
can be turned off:.
Stain Boost
Use the Stain Boost option to add a 5-minute soak in the
middle of the wash portion of select cycles.
Save Energy
The Save Energy option defaults to a cold temperature
setting (in most cycles) and also extracts more water to
reduce drying time.
Extra Rinse
Use this option when additional rinsing is desired to
remove excess dirt and detergent. It is recommended for
heavily soiled loads or if household members have sensi-
tive skin.
Washer Settings Chart
Operating instructions
Normal OeHicates
® Worm ® H_gh ® ChEm_
Wosh
T_mp
.:_Q o Q
spi_, options _ sol START
sp_,_d Lc,_,.H PAUS_
These Temperature, Spin Speeds, Soil Levels and Options are available with the following cycles:
Wash Temp
Hot
Warm
Cool
Cold
Tap Cold
Spin Speed
Extra High
High
Medium
Low
No Spin
Soil Level
Heavy
Normal
Light
Options
Chime
Stain Boost
Save Energy
Extra Rinse
Delay Start
•/ -- Available selections.
"5
E
Z U
8
c
o6
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v"
v" v"
v" v"
v"
v"
v"
v"
-- Cycle defaults.
v" v"
v" v"
v" v"
= Non-modifiable presets.
¢"
9
Operating instructions
Other Features
Delay Start
Press Delay Start to select a wash time convenient to your
schedule or during off: peak energy hours. The delay time
selected wi/be displayed and begin counting down when
you select START.
Control Lock
To avoid having someone accidentally start the washer_
press Options and Select at the same time and hold for
5 seconds until "LOC' is displayed alternately with the
estimated cycle time. To unlock the controls, press Op-
tlons and Select at the same time and hold 5 seconds until
"LOC' is no longer displayed.
Status DkpJay/Status Lights
The estimated total cycle time wiii be displayed when the
cycle is selected. The time may increase if water pressure is
Jo% oversudsing occurs or the load becomes unbalanced.
The estimated remaining cycle time is displayed during the
cycle. The following indicators may be lighted during the
cycle:
° Door Lock
° Sensing
• Wash
° Touch Pause to Add a Garment
Vent Latch
Help prevent odor buildup and mildew between washes by
utilzing your washer's vent latch feature. To apply the vent
latch° (1) open the door slghtJy_ (2) lift the latch arm and
then (3) press the arm down onto the plastic door strike°
snapping it in place.
The vent latch can be released either of two ways - by
pulling door out and manually returning latch arm to lower
position or by pushing door shut and allowing latch arm to
continue its pivot upward.
Do not attempt to close door if vent latch arm is
disengaged and arm is in an outward position. Return
latch arm to lower position before closing and latching
the d°°r. ................................................................................................................................................................................................................................
The vent latch may become dislodged from hinge point
if door closure is attempted while latch arm is not in
an acceptable closing position. The latch arm can be
snapped back in at the hinge location. Washer will still
operatw!thou atchar !nsta ed:...................................................................................................................................
@ Hot
@ Warm
@ Cod
@ Cdd
@ Top Cdd
Wash
-[_rnp
O Extra High
High
Medium
0 Low
No Spin
Spin
Speed
Start
O Chime
Stain Boost
0 Save Energy
Extra Rinse
O Heavy DOORLOCI<
SENSING
@ Normal
WASH
Light 0 TOUCHPAUSE
TO ADD A GARMENT
o O
CANCEL
Soil START
Level PAUSE
Press and hold both for five seconds
to loci< or unlock the controls.
SNAP
HINGE
10
Operating instructions
Operating Your Washer
To reduce the risk of fire, electric shock or injury to
persons, read these IMPORTANT SAFETY INSTRUCTIONS
in this Use and Care Guide before operating your washer.
| Sort laundry into loads that
can be washed together.
....,
Place delicate and small items such as bras, hosiery
and baby socks in a mesh bag.
2
Sort items by
recommended
cycle and wa-
ter temperature.
° Separate white, light and colorfast items from dark
and non-colorfast items.
° Separate items that shed lint from items that attract
lint. Casual, synthetic, knit, and corduroy items will
pick up lint from towels, rugs, and bedspreads.
° Separate heavily soiled items from lightly soiled
items.
° Separate lacy, sheer, loosely knit, or delicate items
from durable items.
° Do not machine wash items containing fiberglass.
Small particles of fiberglass left in the drum may
transfer to fabrics in other loads and cause skin ir-
ritation and/or damage to fabrics.
Prepare items for washing.
° Empty pockets.
° Brush off: lint and dirt. Shake out rugs and beach
towels.
° Close zippers, fasten hooks, button buttons, tie strings
and sashes, and remove non-washable trims and
ornaments.
° Mend rips and tears to prevent further damage dur-
ing washing.
° Turn knit items inside out to prevent pilling.
(Mesh bag not included.)
Pretreat stains and heavy soil.
° See Stain Removal Guide in this guide
for safe, success-
fuJ stain removal
instructions.
,4 Add laundry load to washer.
• Combine large and small items in a load.
• Load large items first. Large items should not be more
than half the total wash load.
• Washing single items such as a sweater, towel or
jeans is inefficient and may cause an out-of-balance
load. Add 1 or 2 similar items to help balance the
load.
• Wash a single heavy item such as a king-sized com-
forter, bedspread or sleeping bag separately.
° The washer can be fully loaded, but the items should
not be tightly packed. The door should close easily.
11
Operating instructions
Operating Your Washer, continued
5 Add laundry products to the dispenser.
For best results
Use a low-sudsing, high emciency
detergent to prevent oversudsing in
front load washers. Look for this symbol
on the detergent label: _
Detergent, liquid chlorine bleach and liquid fabric soft-
ener will be dispensed at the proper times in the cycle.
Open and close the dispenser drawer slowly. Closing the
drawer too quickly could result in early dispensing of the
bleach or fabr!c s0fte _er........................................................................................................................................................................................................
Liquid or Powder Detergent
° Use the cap or scoop provided by the detergent
manufacturer to measure the amount recommended.
* Detergent dosage may need to be adjusted for water
temperature, water hardness, load size and soil level.
Other Wash Products
Color-safe bleach, water conditioner, detergent booster
and enzyme products may be added with the detergent.
Put liquid products with liquid detergent in the "DETER-
GENT WASH" chamber or powder products with pow-
der detergent in the "DETERGENT WASH" chamber.
iMPORTANT
From time to time you may see water in the "LIQUID
BLEACH" and "FABRIC SOFTENER" chambers. This is
part of the normal operation of the washer.
Liquid Chlorine Bleach
* If desired, add liquid chlorine bleach to the cham-
ber labeled "LIQUID BLEACH" and marked with this
symbol _.
* Fill to the MIN line for small loads or the MAX line for
large loads.
" DO NOT fill above the maximum fill line.
IMPORTANT
To prevent fabric damage, do not overfill the "LIQUID
BLEACH" chamber or pour liquid chlorine bleach directly
onto the load.
* Add color-safe bleach with the detergent.
Liquid Fabric Softener
* If desired, pour the recommended amount of liquid
fabric softener into the chamber labeled "FABRIC
SOFTENER" and marked with this symbol _.
° Fill to the MIN line for small loads or the MAX line for
large loads.
" DO NOT fill above the maximum fill line.
To prevent staining, do not overfill the "FABRIC
SOFTENER" chamber or pour liquid fabric softener
directly on the wash load.
° Use of a fabric softener-dispensing ball is not recom-
mended in tumble action washers.
6
Select the appropriate cycle and settings for
the load.
° Turn the cycle selector knob in either direction to
select the cycle desired.
° The estimated cycle time, suitable wash and rinse
water temperatures, final spin speed, soil level, and
options for each cycle will be indicated for the cycle
selected. See the "Washer Settings Chart" for more
details.
° To change the settings, press the Wash Temp, Spln
Speed and Soll Level buttons to scroll to the desired
settings.
12
Operating instructions
Operating Your Washer, continued
° To select or delete an option, pressOptions; then,
while the indicator is blinking, press Select. The indi-
cator wiii light when the option has been selected. It
wiii no longer be lighted when the option has been
deleted.
NOTE
To provide the best care for your laundry, not every
setting or option is available with every cycle. If a
setting or option is not available for the cycle selected,
the indicator will not light.
* Adjustments to a cycle wiii be remembered and re-
called each time that cycle is selected in the future.
oH0, ®......... , _,o,1_ return to factory set-
_Varrn @ High @ Ch _ W
................. 'oi]....... _tings, press these t o
s E ® s_,,,l_
................... O_r,,_'N.0_:_:_o buttons at the same time
#'_ {i.) ....... and hold until the signal
('_) sounds.
r_mp sp_d ' FAUSE
7 Start the washer.
° Close the door and press START. The washer will not
operate with the door open. "PRU" will be displayed
as a reminder to close the door.
* Select Delay Start to delay the beginning of the
cycle, if desired.
* As a safety measure, the door will automatically loci<
during the entire wash cycle and the Door Loci< indi-
cator will be lighted.
° "TOUCH PAUSE TQ ADD A GARMENT"
To add a forgotten item to the wash drum, press
PAUSE and open the door. "PF:_U" will be displayed
alternately with the estimated remaining cycle time.
Add the item, close the door and press Start to re-
sume the cycle.
° If changes to the settings or options are attempted
after the cycle starts, you will hear several beeps
when the buttons are pressed. To change the settings
or options, press PAUSE, make the new selections and
press START again.
° To change the cycle once the cycle has begun, press
Cancel, select a new cycle, and press START again.
Just turning the cycle selector knob will not change
the cycle.
* To stop the cycle, press CANCEL.
N, .............................................................................................................................................................................
If the cycle is interrupted during spin, it iil take
approximately 2-3 minutes for the door lock to release.
DO NOT force open the door.
A signal will sound at the end of the cycle if the
Chime option has been selected.
Remove items from the washer when the cycle ends
and place in dryer, line dry or dry fiat as directed on
the fabric care label.
For best results
Follow the fabric care label instructions
on items to be dried.
* Excess wrinkling, color transfer or odors may develop
in items left in the washer after the cycle has ended,
if not removed promptly.
CAUTION
Do not leave the door open if there are small children or
pets present. An open door could entice children to hang
on the door or crawl inside the washer. If there are no
small children present, you may leave the door ajar to
13
Operating instructions
Normal Operating Sounds
You may or may not hear the following sounds from your
new washer:
A. DRAIN HOSE The washer has a flexible drain hose to
carry water from the washer to the stand pipe of your
home. You will hear water flowing into your stand pipe.
This is a normal part of the operation of the washer.
B. WATER VALVES/DISPENSER As water enters the
dispenser system, it is common to hear a water flowing
sound. This normal sound will vary slicjhtly based on the
water pressure in your home.
C. DRAtN PUMP Your washer is equipped with a high
velocity drain pump. It is normal to hear humming and
gurgling sounds as water is pumped from the washer.
Both of these sounds are normal and indicate that your
pump isfunctioning correctly.
D. HIGH SPEED MOTOR A powerful motor is used to drive
the drum to high spin speeds to extract water from your
load. You will hear a sound associated with these higher
spin speeds. This sound is normal and will vary slightly as
the spin speed varies with load size and cycle selected.
Abnormal, on-going sounds may be an indication of a
pending washer failure and should be investigated by a
qualified technician.
14
Stain Removal Guide
Safe Stain Removal Procedures
To reduce the risk of fire or serious injury to persons or
property, comply with the basic warnings listed below:
• Read and comply with all instructions on stain removal
products.
• Keep stain removal products in their original labeled
containers and out of children's reach.
• Thoroughly wash any utensils used.
• Do not combine stain removal products, especially
ammonia and chlorine bleach. Dangerous fumes can
result.
• Never wash items which have been previously cleaned
in, washed in, soaked in or spotted with gasoline, dry
cleaning solvents or other flammable or explosive sub-
stances because the items give off vapors that could
ignite or explode.
• Never use highly flammable solvents, such as gasoline,
inside the home. Vapors can explode on contact with
flames or sparks.
For Successful Stain Removal:
• Treat stains promptly.
• Determine the kind of stain, then follow the recom-
mended treatment in the stain removal chart on the
next page.
• To pretreat stains, use a prewash product, liquid de-
tergent, or a paste made from powder detergent and
water.
• Use cold water on unknown stains as hot water can set
stains.
• Consult care label instructions for treatments to avoid
on specific fabrics.
• Check for colorfastness by testing stain remover prod-
ucts on an inside seam.
• Rinse and wash items after stain removal.
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia.
These mixtures can produce dangerous fumes which
can cause serious injury or death.
For best results
Follow the fabric care label instructions
on items to be washed.
15
Stain Removal Guide
Stain Removal Suggestions
STAIN TREATMENT
Adhesive tape, chewing Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with pre-
gum, rubber cement wash stain remover or nonflammable dry cleaning fluid.
Baby formula, dairy Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more.
products, egg Wash.
Beverages (coffee, tea, Pretreat stain. Wash using cold water and bleach safe for fabric.
soda, juice, alcoholic
beverages)
Blood Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing
enzymes. Wash using bleach safe for fabric.
Candle wax, crayon Scrape off surface wax. Place stain face down between paper towels. Press with warm
iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain with
prewash stain remover or nonflammable dry cleaning fluid. Hand wash to remove solvent.
Wash using bleach safe for fabric.
Chocolate Pretreat or soak in warm water using product containing enzymes. Wash using bleach
safe for fabric.
Collar or cuff: soil, cos- Pretreat with prewash stain remover or rub with bar soap.
metics
Dye transfer on white Use packaged color remover. Wash using bleach safe for fabric.
fabric
Grass Pretreat or soak in warm water using product containing enzymes. Wash using bleach
safe for fabric.
Grease, oil, tar (but- Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy
ter, fats, salad dressing, stains and tar, apply nonflammable dry cleaning fluid to back of stain. Replace towels
cooking oils, car grease, under stain frequently. Rinse thoroughly. Wash using hottest water safe for fabric.
motor oils)
Ink Some inks may be impossible to remove. Washing may set some inks. Use prewash stain
remover, denatured alcohol or nonflammable dry cleaning fluid.
Mildew, scorch Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water
before washing. Badly mildewed fabrics may be permanently damaged.
Mud Brush off dry mud. Pretreat or soak with product containing enzymes.
Mustard, tomato Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Nail polish May be impossible to remove. Place stain face down on paper towels. Apply nail pol-
ish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on
acetate fabrics.
Paint, varnish WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it
cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label.
Rinse thoroughly before washing.
Perspiration Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach in
hottest water safe for fabric.
Rust, brown or yellow Use rust remover safe for fabric. Do not use chlorine bleach because it may intensify
discoloration discoloration.
Shoe polish LIQUID: Pretreat with a paste of powder detergent and water. PASTE: Scrape residue from
fabric. Pretreat with prewash stain remover or nonflammable dry cleaning fluid. Rinse.
Rub detergent into dampened area. Wash using bleach safe for fabric.
Tomato Pretreat with prewash stain remover. Wash using bleach safe for fabric.
Urine, vomit, mucus, feces Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.
Wine Pretreat or soak in cold water. Wash in hottest water and bleach safe for fabric
16
Inside Routine Cleaning (Preventive)
To help prevent odors, maid or mildew, leave the door
open for a few hours after use or whenever the washer is
not in use.
&sCAUTION........................................................................................................................................................
EN?RAPMEN?a.dTIB@ERHAZARD.....
Do not leave the door open if there are small children or
pets present. An open door could entice children to hang
on the door or crawl inside the washer. If there are no
small children present, you may leave the door ajar to
prevent odor build up.
TO REFRESH OR CLEAN INSIDE OF WASHER
To clean and freshen the washer, perform the Clean
Washer cycle. For best results use the Clean Washer cycle
once a month. To begin the cycle, press and hold the Spln
Speed and Opilons buttons simultaneously for 10 seconds
until the display changes to "l:Ln':
REMOVE ALL ITEMS FROM WASH DRUM before filling the
detergent chamber with one (1) cup of liquid chlorine bleach
OR one (1) pouch of TIDE®WASHING MACHINE CLEANER.
DO NOT use both. PressSTART to begin.
Items left in washer while performing the Clean Washer
cycle will cause a severe out-of-balance situation that
could damage the washing machine.
For best results
Immediately follow up with a Rinse &
Spln cycle on Extra High Spln Speed
with no detergent or bleach to help
dear any residual bleach left after the
aean Washer cycle.
If the aean Washer cycle is cancelled or paused during
the cycle, the washer will go through 2 rinse cycles to
clean the drum of any residual bleach before unlocking
thedoor...........................................................................................................................................................................................................................................................................................................
Care and Cleaning
@
@
@
@
@
Wash
Ternp
@
@
@
@
@
@
@
@
@
@ @
@
@
@
@ @
CANCEL
Soi0 START
Levem PAUSE
Press and hold both for ten seconds
to enter Clean Washer cycle.
WARNING
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia. These
mixtures can produce dangerous fumes which can cause
17
Care and Cleaning
Other Inside Routine Cleaning (Preventive)
Cleaning Dispenser Drawer Area
Detergent and fabric softener may build up in the
dispenser drawer. Residue should be removed once or
• Remove the drawer by pulling the drawer out until it
stops.
• Reach back into the left rear corner of the drawer cav-
ity and press down firmly on the lock tab. Pull out the
drawer.
* Remove the insert from the bleach and fabric softener
compartments.
" Rinse the drawer and inserts with a combination of 3¼
cup liquid chlorine bleach and 1gallon hot tap water
to remove traces of accumulated powders and liquids.
Large amounts of fabric softener residue may indicate
improper dilution or more frequent cleaning is required.
Rinse well with tap water.
" To clean the drawer opening, use a small brush to clean
the recess. Remove all residue from the upper and lower
parts of the recess.
" Replace the insert by pressing it in place until you hear a
slight click. Return the dispenser drawer.
Daily Preventive Maintenance
* Remove items from the washer as soon as the cycle ends.
Excess wrinkling, color transfer, and odors may develop
in items left in the washer.
• If there are no small children or pets present, you may
leave the door ajar when the washer is not in use.
• Leave the dispenser drawer open slightly at the end of
the wash day.
• Dry around the washer door opening, flexible gasket, and
door glass. These areas should always be clean to ensure
a water tight seal.
• When extremely soiled items have been washed, a dirty
residue may remain on the drum. Remove this by wiping
the drum with a nonabrasive household cleanser. Rinse
thoroughly with water.
• Periodically, wipe dry the folds in the bottom of the door
flexible gasket to remove lint and other debris.
18
inside Cleaning (Aggressive)
In cases where the Clean Washer cycle along with care
and denning of rubber gasket folds isn't done, and severe
odor, maid, mildew, or residue buildup have developed,
follow the below cleaning procedure to help alleviate the
problem.
CLEANING PROCEDURE=Washer Drum
Ensure the wash tub is empty (or no clothes load). Open
the detergent drawer and pour eight (8) cups of bleach
into the detergent compartment on the left. Select Clean
Washer cycle as described previously in Inside Routine
Cleaning (Preventive).
Upon cycle completion inspect the interior of the washer
to see if the odor/residue has been eliminated. If any
additional cleaning is required, repeat the above procedure.
This may take several cycles depending on the severity
of the odor/residue. You may observe some remaining
discoloration due to the long term effects of this residue.
For especially contaminated areas visible inside the drum
(including the front rubber seal), these areas might be
more effectively cleaned by spraying a Bleach Cleaner on
a scrub brush, soft sponge, or towel and scrubbing.
Always wear rubber or latex gloves and protect floor
and clothing from damage.
If odor is still left after bleach cycle(s) and bleach cleaner,
open the detergent drawer and pour one (1) pouch of TIDE®
WASHING MACHINE CLEANER in detergent drawer. Select
Clean Washer Cycle as above and start the washer.
For best results
Immediately follow up with a Rinse &
Spin cycle on Extra High Spin Speed
with no detergent or bleach to help
clear any residual bleach left after the
Clean Washer cycle.
See Inside Routine denning (Preventive) for future
cleaning maintenance which is necessary to avoid
Care and Cleaning
@
@
@
@
@
Wash
Ternp
@
@
@
@
@
@
@
@
@
@ @
@
@
@
@ @
CANCEL
Soi0 START
Levem PAUSE
Press and hold both for ten seconds
to enter Clean Washer cycle.
WARNING ..........................................................................................................
HARMFUL VAPOR HAZARD
Do not use or mix liquid chlorine bleach with other
household chemicals such as toilet cleaners, rust
removers, acid or products containing ammonia. These
mixtures can produce dangerous fumes which can cause
serious injury or death.
If the Clean Washer cycle is cancelled or paused during
the cycle, the washer will go through 2 rinse cycles to
clean the drum of any residual bleach before unlocking
the door.
19
Care and Cleaning
Outside Routine Cleaning
* When washing is completed, wipe top and sides of washer
with a damp cloth. Turn water faucets off: to prevent pressure
build-up in the hoses.
* Clean the cabinet with mild soap and water. Never use harsh,
gritty or abrasive cleansers
* If the cabinet becomes stained, clean with diluted chlorine
bleach [1 part bleach to 8 parts water). Rinse several times
with clear water.
* Remove glue residue from tape or labels with a mixture of
warm water and mild detergent. Or, touch residue with the
sticky side of tape.
When cleaning chrome parts use a window cleaner with am-
monia or mild soap and water.
Before moving the washer, place a strip of cardboard or thin
fiberboard under the front leveling legs to prevent damage to
the floor.
Winterizing Instructions
If the washer is stored in an area where freezing can occur
or moved in freezing temperatures, follow these winterizing
instructions to prevent damage to the washer:
1 Turn off: water supply faucets.
2 Disconnect hoses from water supply and drain water
from hoses.
3 Hug electrical cord into a properly grounded electrical
outlet.
4
Add 1 gallon (3.8 L) nontoxic recreational vehicle (RV)
antifreeze to empty wash drum. Close door.
Select the Rinse & Spln cycle and deselect Extra Rinse.
Press Start and let the washer drain for 1minute to drain
out all the water. Not all of the RV antifreeze will be
expelled.
Press CANCEL, unplug electrical power cord, dry off:
drum interior and close door.
7 Remove dispenser drawer. Drain any water in
compartments and dry compartments. Replace drawer.
8 Store washer in an upright position.
9 To remove antifreeze from washer after storage, perform
Clean Washer cycle as described earlier.
_ ollow WINTERIZING
INSTRUCTIONS for cold
weather storage and
care.
20
Solutions to Common Problems
Common Washing Problems
Many washing problems involve poor soil and stain removal0 residues of lint and scum, and fabric damage. For satisfac-
tory washing results, follow these suggestions provided by The Soap and Detergent Association.
PROBLEM
Blue stains
Discoloration,
graying
Greasy, oily
stains
Holes, tears, or
snags
Lint
Pilling
(Fibers ball up
and cling to
fabric.)
Residue or
powder on dark
items;
Stiff, harsh
fabrics.
Wrinkling
POSSIBLE CAUSES
" Undiluted liquid detergent
or fabric softener dispensed
directly onto fabric.
" Not enough detergent.
" Wash water temperature
too low.
" Incorrect sorting.
Not enough detergent.
Undiluted liquid fabric
softener poured directly on
fabric.
" Incorrect use of chlorine
bleach.
" Unfastened zippers, hooks,
buckles.
" Rips, tears and broken
threads.
" Overloading the washer.
" Degradation of fabric.
" Incorrect sorting.
" Tissues left in pocket.
" Overloading the washer.
" Not enough detergent.
" Undissolved detergent has
left a residue resembling lint.
" Static cling is attracting lint.
" Load washed too long.
" Pilling is normal with syn-
thetic and permanent press
fabrics. This is due to abra-
sion from normal wear.
" Undissolved detergent.
" Some granular detergents
can combine with hard
water minerals to form a
residue.
" Overloading the washer.
" Overloading the washer.
" Incorrect wash cycle for
wash load.
SOLUTIONS PREVENTIVE MEASURES
" If caused by detergent, mix 1 cup (240
ml) white vinegar with 1 quart (.95 L)
water in a plastic container. Soak item
1 hour. Rinse.
" If caused by fabric softener, rub stains
with bar soap. Wash.
" Rewash with correct amount of deter-
gent and hottest water safe for fabric.
" Add bleach safe for fabric.
" Treat with prewash stain remover or
liquid detergent.
" Increase detergent and water tem-
perature. Rewash.
" Rub fabric softener stains with bar
soap.
" May be irreversible if rips, tears and
seams cannot be mended.
" Reduce load size. Rewash using correct
water temperature, water level, and
amount of detergent.
" Add nonprecipitating water condition-
er to wash water to remove detergent
residue.
" Add liquid fabric softener to final
rinse.
" Dry load in dryer.
" Remove lint with lint brush or roller.
" Use a lint brush or shaver to remove
pills.
" Rewash load.
" Reduce load size.
" Rinse in cold water with liquid fabric
softener using the casual or delicate
cycle.
" Avoid overfilling detergent and
fabric softener compartments of
dispenser.
Sort items by soil level and color.
Use correct amount of detergent,
hottest water and bleach safe for
fabric.
Use correct amount of detergent
and hottest water safe for fabric.
Do not pour liquid fabric softener
directly on fabric. See Operating
Your Washer, step 5.
Never pour chlorine bleach di-
rectly on fabric.
" Check condition of items before
washing. See Operating Your
Washer, steps 2 and 5.
" See Operating Your Washer, steps
1 and 2.
" Do not overload washer.
" Use correct temperature and
amount of detergent, water and
wash time.
" Use fabric softener in the washer
to lubricate fibers.
" When ironing, use spray starch or
fabric finish on collars and cuffs.
" Turn items inside out to reduce
abrasion.
" Increase water temperature using
hottest water safe for fabric.
" Do not overload washer.
" Use liquid detergent or use nonpre-
cipitating water conditioner with
powder detergent.
" Do not overload washer.
" Remove items from washer as soon
as cycle is completed.
" Use liquid fabric softener.
21
Solutions to Common Problems
Common Washing Problems, continued
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES
Yellow buildup
of body soil on
synthetic fabrics
Yellow or brown
rust stains
Residue stains / *
buildup, mold or *
mildew stains in *
gasket *
o
o
Residue stains/ *
buildup, mold or *
mildew stains in *
dispenser drawer
Water in fold of *
flexible gasket
Odor *
o
o
o
o
* Agitation time too short.
* Wash water temperature
too low.
* Not enough detergent.
* Iron or manganese in water
supply, water pipes, or water
heater.
Moisture in the washer.
Use of non-HE detergent.
Overdosing detergent.
Overloading wash drum.
Leaving a wet load set in
washer.
Cold water washes which
may not completely dissolve
and remove detergents.
Moisture in the washer.
Use of non-HE detergent.
Overdosing detergent.
Result of washing and part
of normal operation.
Moisture in the washer.
Use of non-HE detergent.
Overdosing detergent.
Leaving a wet load remain
in washer.
Cold water washes which
may not completely dissolve
and remove detergents.
" Soak in detergent booster or product
containing enzymes.
" Wash in hottest water safe for fabric
using casual cycle.
" Increase detergent.
" Add bleach safe for fabric or treat
with color remover.
o
o
To restore discolored load of whites,
use rust remover safe for fabric.
Do not use chlorine bleach to remove
rust stains. It may intensify discolor-
ation.
* Perform Clean Washer cycle
* Scrub gasket with Comet TM Spray Gel
Mildew Stain Remover using brush to
remove stains.
* Use only HE (high efficiency detergent)
along with recommended dosage.
* Remove wash load immediately upon
cycle completion.
* Remove dispenser drawer and wipe
dispenser and inserts with combination
of 3¼cup liquid chlorine bleach and
one gallon hot water. Rinse well, and
repeat if necessary. Return drawer to
location. NOTE: Wear rubber of latex
gloves. Protect floor and clothing from
bleach damage.
* Use only HE (high efficiency detergent)
along with recommended dosage.
* At the end of each wash, dry inside
of gasket fold with clean dry towel all
around gasket.
* Perform Clean Washer cycle.
* At the end of each wash, dry inside of
gasket fold with clean, dry towel all
around gasket.
* Use only HE (high efficiency detergent)
along with recommended dosage.
* Remove wash load immediately upon
cycle completion.
* Pour one cup liquid chlorine bleach in
standpipe; let remain a day and flush
with water.
* Select correct wash cycle.
* Use correct amount of detergent.
* Wash synthetics frequently using
hot or warm water.
* Use nonprecipitating water soft-
ener.
* Before washing, run hot wafer for
a few minutes to clear lines.
* Drain water heater occasionally.
* For an ongoing problem, instail
an iron filter in your water supply
system.
" Run dehumidifier in laundry room.
" Avoid overfilling detergent and
fabric softener compartments of
dispenser.
" Dry the inside of washer and gas-
ket after every run.
Avoid overfilling detergent and
fabric softener compartments of
dispenser.
Leave door and dispenser drawer
open for a few hours after use or
whenever washer is not in use.
22
Solutions to Common Problems
Avoid Service Checklist
Before calling for service_ review this list. It may save both time and expense. The list includes common oc-
currences that are not the result of defective workmanship or materials in this washer.
Disconnect washer from electrical service before performing any work on unit or on associated
systems (including electrical supply, water inlet or water drainage).
OCCURRENCE POSSIBLE CAUSE SOLUTION
High pitch "jet engine" A certain amount of motor whine is
noise, normal during the spin cycle.
Rattling and clanking Foreign objects such as coins or Stop washer and check drum. If noise continues
noise, safety pins may be in drum or pump. after washer is restarted, objects may be in pump.
Call a Sears or other qualified service dealer.
Belt buckles and metal fasteners are To prevent unnecessary noise and damage to
hitting wash drum. drum, fasten fasteners and turn items inside out.
Thumping sound. Heavy wash loads may produce Stop washer and redistribute wash load.
a thumping sound. This is usually
normal. If sound continues, washer is
probably out of balance.
Vibrating noise. Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust
leveling legs. See INSTALLATION INSTRUCTIONS
for details.
Shipping bolts and foam block have See INSTALLATION INSTRUCTIONS for removing
not been removed during installation, shipping bolts and foam block.
Wash load unevenly distributed in Stop washer and rearrange wash load.
drum.
Washer does not start. Electrical power cord may not be Make sure plug fits tightly in wall outlet.
plugged in or connection may be
loose.
House fuse blown, circuit breaker
tripped_ or a power outage has oc-
curred.
Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If problem is a circuit over-
load, have it corrected by a qualified electrician.
If problem is a power outage, call local electric
company.
Water supply faucets are not turned Turn on water supply faucets.
on.
Motor is overheated. Washer motor It will automatically restart after a cool down
will stop if it becomes overheated, period of up to 30 minutes (if washer has not been
manually turned off).
Washer door is not completely Close door completely.
closed.
Washer won't spin. Load is too small. Add 1 or 2 similar items to help balance the load.
Residue left in drum. Heavily soiled items. Wipe drum with a nonabrasive household cleans-
er, then rinse. Shake or brush excess dirt and sand
from items before washing
23
Solutions to Common Problems
Avoid Service Checklist, continued
OCCURRENCE POSSIBLE CAUSE SOLUTION
Water collects in folds This is a result of the washing action
of front door flexible and is part of the normal operation
gasket at the end of the of the washer.
cycle.
Water collects in bleach This isa result of the siphoning action Water may be removed by removing the dispenser
and fabric softener and is part of the normal operation of drawer (see Care and Cleaning in this guide) and
compartments, the washer, draining water into the empty drum or sink.
Wash load too wet Washer is overloaded. Do not overload washer. See Operating Your
after spin. Washer, step 4.
Load is too small. Add 1or 2 similar items to help balance the load.
Load is out of balance. Rearrange load to allow proper spinning.
Drain hose is kinked. Straighten drain hose.
Water does not enter Water supply is not adequate in area. Check another faucet in the house. Wait until water
washer or it enters supply and pressure increase.
slowly. Water supply faucets are not corn- Fully open hot and cold faucets.
pletely open.
Water is being used elsewhere in the Avoid running water elsewhere while washer is
house. Water pressure must be at filling.
least 30 psi (260 kPa).
Water inlet hoses are kinked. Straighten hoses.
Warm or hot water is Hot water heater is set too low or is a Measure hot water temperature at nearby faucet
not hot enough, distance from washer, with candy or meat thermometer. Water tempera-
ture should be at least 120°F (49°C). Adjust water
heater as necessary.
Avoid using hot water elsewhere before or during
washer use. There may not be enough hot water
available for proper cleaning. If problem persists,
your hot water system may be unable to support
more than 1 use at a time.
Hot water is being used elsewhere in
the house.
Water in washer does Drain hose is kinked or clogged. Clean and straighten the drain hose.
not drain or drains Drain hose standpipe is too tall. Maxi- Reduce standpipe height to less than 8' (2.4 m).
slowly, mum standpipe height is 8' (2.4 m). See iNSTALLATION iNSTRUCTIONS.
House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
Water leaks. Fill hose connection is loose at faucet Check and tighten hose connections. Ensure rubber
or washer, sealing washers are installed.
Oversudsing. Wrong detergent. Run rinse cycle. Use a low-sudsing, high efficiency
detergent.
Too much detergent. Run rinse cycle. Use less detergent in future loads.
Incorrect wash and rinse Hot and cold water hoses are con- Connect hot water hose to hot water faucet and
temperatures, nected to wrong supply faucets, cold water hose to cold water faucet.
Water is entering Drain hose standpipe is too low. Stand- Increase standpipe height to at least 23.6" (60
washer but tub does pipe must be a minimum of 23.6" (60 cm). See INSTALLATION INSTRUCTIONS.
not fill. cm) high to prevent siphoning.
24
Your Home
For troubleshooting, product manuals and expert advice:
managemylife
www.managemylife.com
For repair - in your home - of all major brand appliances,
lawn and garden equipment, or heating and cooling systems,
no matter who made it, no matter who sold it!
For the replacement parts, accessories and
owner's manuals that you need to do-it-yourself.
For Sears professional installation of home appliances
and items like garage door openers and water heaters.
1-800-4-MY-HOME ® ( -8oo-469-4663)
Call anytime, day or night (U.S.A. and Canada)
www.sears.com www.sears.ca
Our Home
For repair of carry-in items like vacuums, lawn equipment,
and electronics, call anytime for the location of your nearest
Sears Parts & Repair Service Center
1-800-488-1222 (U.S.A.) 1-800-469-4663 (Canada)
www.sears.com www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.) 1-800-361-6665 (Canada)
Para pedir servicio de reparaci6n
a domicilio, y para ordenar piezas:
1-888-SU-HOGAR ®
(1-888-784-6427)
www.sears.com
Au Canada pour service en frangais:
1-800-LE-FOYER Mc
(1-800-533-6937)
www.sears.ca
S@SFS
® Registered Trademark / TMTrademark of KCD IP, LLC in the United States, or Sears Brands, LLC in other countries
® Marca Registrada / TMMarca de Fabrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC in otros paises
MCMarque de commerce / MDMarque depos6e de Sears Brands, LLC
