User Manual Samsung QA65QN85AAU 65″ QN85A Neo QLED 4K Smart TV

Documents for Samsung QA65QN85AAU

• User Manual - (English) Read Online | Download pdf

• e-Manual - (English) Download
• e-Manual - (French) Download
• e-Manual - (English) Download
• User Manual - (English) Download
• Compatible Device - (English) Download
• Quick Guide - (English) Download

User Manual

For QA65QN85AAU.

• Contents2
• Guide5
  • Connections5
    • Connection Guide5
    • Connecting an Antenna (Aerial)7
    • Connecting to the Internet8
      • Establishing a wired Internet connection8
      • Establishing a wireless Internet connection9
      • Checking the Internet connection status10
      • Resetting Your Network10
      • Turning on the TV with a mobile device11
      • Connecting an IP control device to the TV11
      • Allowing to connect a wireless network11
      • Changing the name of the TV11
    • Displaying your mobile device screen on the TV12
      • Using Tap View13
      • Enabling Tap View14
      • Mobile Screen Viewing in Multi View14
    • Connecting to a Network via a Mobile Dongle (For India Only)15
    • Connection Cables for External Devices16
    • ADB (Auto Data Backup) functions (For India Only)18
      • How to Use ADB (Auto Data Backup)18
    • Switching between external devices connected to the TV19
      • Editing the name and icon of an external device19
      • Using additional functions20
    • Connection Notes21
      • Connection notes for HDMI21
      • Connection notes for audio devices22
      • Connection notes for computers22
      • Connection notes for mobile devices23
  • Remote Control and Peripherals24
    • About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)24
    • About the Samsung Smart Remote (AU8 Series)27
    • Connecting the Samsung Smart Remote to the TV30
    • Controlling External Devices with a Samsung Remote Control - Using the Universal Remote31
    • Using Anynet+ (HDMI-CEC)32
      • Connecting an external device through Anynet+ and using their menus32
      • Read before connecting an Anynet+ (HDMI-CEC) device32
    • Controlling the TV with a Keyboard, Mouse or Gamepad33
      • Connecting a USB keyboard, mouse or gamepad33
      • Connecting a Bluetooth keyboard, mouse or gamepad33
      • Using the keyboard and mouse34
      • Setting up the input devices35
    • Entering Text using the On-Screen Virtual Keyboard35
      • Entering Text using the remote control's microphone and the on-screen virtual keyboard36
  • Smart Features37
    • Using Smart Hub37
      • Displaying the Home Screen38
      • Launching Smart Hub automatically44
      • Launching the last used app automatically44
      • Launching Samsung Business TV app automatically44
      • Automatic casting in Multi View45
      • Testing Smart Hub connections45
      • Resetting Smart Hub45
    • Using a Samsung account46
      • Signing in to a Samsung account46
      • Creating a new account46
      • Managing your Samsung account46
    • Using Ambient Mode48
      • Ambient Mode browser screen48
      • Applying effects to the content52
      • Viewing detailed information about the content52
      • Entering the TV viewing screen from Ambient Mode52
    • Using Art Mode53
      • Viewing images54
        • Viewing images by time55
        • Import images from an external storage device55
        • Remove images from My Collection56
        • Buying images from Art Store56
        • Subscribing to Art Store Membership56
      • Setting the style of the selected image57
        • Apply a border style and a colour to an image58
      • Setting up Art mode58
      • Using Art mode with the SmartThings app59
      • Precautions when using Art mode60
    • Using PC on TV61
      • Using Screen Sharing (Windows PC) / AirPlay (Mac)61
      • Using Easy Connection to Screen61
      • Connecting a Remote PC62
      • Playing Multimedia Content on a Remote PC64
      • Using Samsung DeX65
      • Using Microsoft 36565
      • Adding the Cloud Service65
      • Using Cloud Service66
    • Using the Apps Service67
      • Installing an app68
      • Launching an app68
      • Managing installed apps69
    • Using the e-Manual71
      • Launching the e-Manual71
      • Using the buttons in the e-Manual71
    • Using the Internet73
    • Using SmartThings74
      • Registering a device74
      • SmartThings screen layout75
      • Available devices76
    • Playing pictures/video/music77
      • Playing multimedia content on a PC or mobile device78
      • Playing multimedia content on a USB device78
      • Listening to your mobile device sound through the TV speaker using Sound Mirroring78
      • Tune Station (MusicTV) functions79
      • How to use Tune Station79
        • Tune Station Registration79
        • Launching Tune Station79
      • Buttons and functions available while playing multimedia content80
    • Using Multi View84
    • Using Bixby86
      • Starting Bixby with voice86
      • Starting Bixby using buttons on the Samsung Smart Remote87
      • Learning about the Explore Bixby Screen88
      • Read Before Using Bixby90
      • Provisions for using Bixby90
    • Using the Game Bar91
      • Starting the Game Bar91
      • Learning about the Game Bar91
      • Setting the Super Ultra Wide Game View93
      • Troubleshooting of the game screen and audio problems93
  • TV Viewing94
    • Using the Guide94
    • Recording Programmes96
      • Using the instant and schedule recording options from the Guide screen96
      • Using the instant and schedule recording options while watching a programme96
      • Scheduling a video recording after entering the date and time97
      • Managing the schedule recording list97
      • Viewing recorded programmes97
      • Setting up a schedule recording start98
    • Setting Up Schedule Viewing98
      • Using the schedule viewing options from the guide screen98
      • Using the schedule viewing options while watching a programme98
      • Using schedule viewing to view programmes at a specified time on a specified date99
      • Setting the schedule Viewing Time99
    • Using Timeshift100
    • Buttons and functions available while recording a programme or Timeshift100
    • Using the Channel List102
    • Editing channels103
    • Using a Personal Favourites List104
      • Create a favourites list104
    • TV-Viewing Support Functions105
      • Changing the broadcast signal105
      • Scanning for available channels105
        • Selecting the cable network search option105
        • Scanning for available channels on standby mode106
        • Setting the Wake-up time106
      • Setting the functions for the service provider106
      • Checking digital channel signal info and strength106
      • Restricting Viewing to Specific Channels107
      • Selecting the broadcasting audio option107
      • Using Programme Rating Lock107
      • Configuring advanced broadcasting settings107
      • Showing common interface menu (For India Only)108
      • Tuning broadcast signals manually109
        • Tuning digital channels109
        • Tuning analogue channels109
      • Fine-tuning analogue broadcasts110
      • Transferring channel list110
      • Enabling/Disabling Edit Channel Numbers110
      • Changing teletext language110
      • Selecting the broadcast audio language111
      • Showing TVkey Interface menu111
  • Picture and Sound112
    • Using Intelligent Mode112
    • Adjusting the Picture Quality114
      • Choosing a picture mode114
      • Configuring advanced picture settings115
    • Setting the Viewing Environment for External Devices116
      • Playing games on an optimised screen116
      • Setting the Game Mode details117
      • Using Input Signal Plus118
      • Using HDMI black level118
    • Picture Support Functions119
      • Changing the picture size settings119
    • Configuring a Sound Mode and Expert Settings120
      • Choosing a sound mode120
      • Configuring advanced sound settings120
    • Using the Sound Support Functions122
      • Selecting speakers122
      • Listening to the TV through Bluetooth devices122
      • Listening to the TV through a Samsung audio device that supports the Wi-Fi function123
  • System and Support124
    • Using the Time Functions and the Timers124
      • Setting the clock automatically124
      • Adjusting the clock for DST and time zone124
      • Changing the current time125
      • Setting the clock manually125
      • Using the sleep timer125
      • Turning on the TV using the on timer125
      • Turning off the TV using the off timer125
    • Using the Power and Energy Saving Functions126
      • Reducing the energy consumption of the TV126
    • Updating the TV's Software127
      • Updating through the Internet127
      • Updating through a USB device127
      • Updating the TV automatically127
    • Audio and Video Functions for the Visually or Hearing Impaired128
      • Running the accessibility functions128
      • Running Accessibility Shortcuts128
      • Enabling voice guides for the visually impaired128
      • Changing the volume, speed, pitch and the TV background volume of the Voice Guide129
      • Audio Description129
      • The TV screen is turned off but audio continues129
      • White text on black background (high contrast)129
      • Setting the screen to black and white130
      • Inverting the screen colour130
      • Enlarging the font (for the visually impaired)130
      • Learning about the remote control (for the visually impaired)130
      • Learning about the TV menu130
      • Watching TV broadcasts with subtitles131
      • Selecting the broadcasting subtitle language131
      • Listening to the TV through Bluetooth devices (for the hearing impaired)132
      • Enlarging the sign language screen for the hearing impaired132
      • Configuring the repeat settings for remote control buttons132
      • App for the Visually Impaired (SeeColors App)132
    • Using Voice Assistants on the TV133
      • Select the Voice Assistant133
    • Using Other Functions134
      • Changing the menu language134
      • Setting up a password134
      • Selecting Usage or Retail Mode134
      • Setting up the Button Lock134
      • Setting up the USB Lock134
      • Managing External Devices135
      • Using AirPlay135
      • Restoring the TV to the factory settings135
    • HbbTV136
    • Using a TV Viewing Card (“CI or CI+ Card”) (For India Only)137
      • Connecting the “CI or CI+ Card” via COMMON INTERFACE slot with the CI CARD Adapter137
        • Attaching the CI CARD Adapter via COMMON INTERFACE slot137
        • Connecting the “CI or CI+ Card”138
      • Connecting the “CI or CI+ Card” via COMMON INTERFACE slot138
      • Using the “CI or CI+ Card”139
    • Teletext Feature140
      • On the Samsung Smart Remote or Remote Control140
      • On the Standard Remote Control141
      • Typical Teletext page143
  • Precautions and Notes144
    • Before Using the Recording and Timeshift Functions144
      • Before using the recording and schedule recording functions144
      • Before using the timeshift function145
    • Supported broadcasting audio options146
    • Read Before Using Apps147
    • Read Before Using the Internet Function148
      • Read before setting up a wireless Internet connection149
        • Precautions for wireless Internet149
        • Wireless security protocols149
    • Read Before Playing Photo, Video or Music Files150
      • Limitations to the use of photo, video and music files150
      • Supported subtitles151
        • Subtitle formats151
        • Video formats with subtitles151
      • Supported image formats and resolutions152
      • Supported music formats and codecs152
      • Supported video codecs (QLED TV/The Frame)153
        • Other restrictions154
        • Video decoders154
        • Audio decoders154
      • Supported video codecs (Q6*A/AU9/AU8 Series)155
      • Supported video codecs (AU7/BEA Series)156
        • Other restrictions157
        • Video decoders157
        • Audio decoders157
      • Supported video codecs (QN7**A Series or higher)158
        • Other restrictions159
        • Video decoders159
        • Audio decoders159
    • Read After Installing the TV160
      • Picture sizes and input signals160
      • Installing an anti-theft lock160
    • Supported Resolutions for UHD Input Signals161
      • If Input Signal Plus is set to Off161
      • If Input Signal Plus is set to On161
    • Resolutions for Input Signals supported by 8K models (QN7**A series or higher)162
      • If Input Signal Plus is set to Off162
      • If Input Signal Plus is set to On162
    • Supported Resolutions for FreeSync (VRR)163
    • Supported Resolutions for Wide Screen164
    • Read Before Connecting a Computer (Supported Resolutions)165
      • IBM165
      • MAC165
      • VESA DMT166
      • VESA CVT167
      • CTA-861167
    • Supported Resolutions for Video Signals168
      • CTA-861168
      • VESA CVT169
    • Read Before Using Bluetooth Devices170
      • Restrictions on using Bluetooth170
    • Suffix : Parental Rating - Thailand only171
    • Licences172
• Troubleshooting173
  • Picture Issues173
    • Testing the picture173
  • Sound and Noise Issues179
    • Testing the sound179
  • Channel and Broadcast Issues182
  • External Device Connectivity Issues183
  • Network Issues185
  • Anynet+ (HDMI-CEC) Issues186
  • Remote Control Issues188
  • Recording Issues189
  • Apps190
  • Media Files190
  • Voice Assistant Issues191
  • Other issues192
  • Diagnosing TV operational issues194
  • Getting Support195
    • Getting support through Remote Management195
    • Finding the contact information for service195
    • Requesting service195
• FAQ196
  • The TV Screen does not Display Properly196
    • When the TV screen does not display properly196
  • The TV does not Turn On201
    • When your TV does not turn on201
  • The Picture is Distorted, or No Sound Comes Out of the Sound Bar207
    • When the TV does not connect with an external device properly207
  • Internet Access is not Available211
    • When the TV can't connect to the Internet211
  • There is No Sound or the Speakers are Making an Odd Sound216
    • When no sound comes out of the TV, or the sound is breaking up216
  • The Remote Control does not Work222
    • When the remote control does not work222
  • Updating the Software226
    • Updating to the latest TV's software226
• Accessibility Guidance232
  • Menu Learning Screen232
    • Using the Remote control232
      • Orientation of the Samsung Smart Remote or Remote Control232
      • Description of the Samsung Smart Remote or Remote Control232
    • Using the accessibility menu234
      • Running the Accessibility Shortcuts menu234
      • Running the Accessibility menu functions using the General menu234
      • Running the Accessibility menu functions using Bixby235
      • Learning about the Accessibility menu functions236
    • Using the TV with Voice Guide on238
      • Changing channel238
      • Using on-screen number entry via the Samsung Smart Remote or Remote Control238
      • Changing volume239
      • Using programme information239
    • Using the guide240
      • To view a programme on now241
      • Other options in the guide241
    • Using Schedule Viewing243
      • Setting up a schedule viewing243
      • Cancelling a scheduled viewing243
    • Using the Channel List244
    • Recording246
      • Using the instant and schedule recording options from the guide screen:246
      • Recording the programme you are watching247
      • Scheduling recording from the programme info window247
      • Changing the recording time247
      • Viewing recorded programmes248
      • Deleting a recorded programme248
    • Using Smart Hub249
      • Smart Hub249
      • Using the Smart Hub Home Screen250
    • Launching the e-Manual253
    • Using Bixby254
      • Running Bixby254