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Solutions to Common Problems
Beforeyou carl for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem Solution
Appliance is not level
• Be sure floor is level, strong & stable enough to
adequately support appliance.
• If floor is sagging or sloping, contact a carpenter to
correct the situation.
° Poor installation. Place oven rack in center of oven.
Place a level on the oven rack. Adjust leveling legs at
base of appliance until the oven rack is level.
• Kitchen cabinet alignment may make appliance appear
not level. Be sure cabinets are square & have sufficient
room for appliance clearance.
Cannot move appliance easilyl" Cabinets not square or are built in too tightly. Contact
App ance must beaccess b efor builder or installer to make appliance accessible.
serv!ce , Carpet interferes With appliance. Provide Sufficient
space so appliance can be lifted over carpet.
Surface burners do not light Surface control knob has not been completely turned
to_ (lite). Push in and turn the surface control knob to
lite until burner ignites and then turn control knob to
desired flame size.
° Burner ports are clogged. With the burners OFF, use a
small-gauge wire or needle to clean ports. See
"Cleaning cooktop and parts" in the Care and Cleaning
section for complete instructions.
• Appliance power cord is disconnected from outlet. Be
sure power cord is securely plugged into the electrical
outlet.
Electrical power outage.
Surface burner flame burns halfway
around.
• Burner ports are clogged. With the burner OFF. c ean
0orts by usirg a small-gauge wire or needle.
Moisture s present after cleaning, Lightly fan the flame
and allow burner to operate until flame is full. Dry the
burners thoroughly and follow instructions unde[
"Cleaning cooktop and parts" in the Care and Cleaning
section.
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