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ASSISTANCE OR
SERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID ® appliance.
To locate factory specified parts in your area, call our Customer
Interaction Center telephone number or your nearest KitchenAid
designated service center.
Call the KitchenAid Customer Interaction Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Installation information.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
• Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, M149022-2692
Please include a daytime phone number in your correspondence.
Glass Turntable Browning Pan
Part No. 4393799 Part No. 8184863
Turntable Support Handle (for Browning Pan)
Part No. 8184102 Part No. 8169741
Turntable Rollers Grill Rack (circular)
Part No. 4393861 Part No. 8184862
Turntable Hub Grease Filters
Part No. 8183949 Part No. 8184001
Cooking Rack (rectangular) Charcoal Filters
Part No. 8184865 Part No. 8184002
Cooktop and Oven Halogen Capsule Bulb
Part No. 8184302
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