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20
FREQUENTLY ASKED QUESTIONS
Can I leave my AC in place through the winter?
This is not recommended. Please bring your AC unit indoors during the winter months.
What are the standard wattage and amps used?
Information pertaining to watts and amps can be found on the rating plate located on the back of the unit.
Can I use an extension cord?
No, an extension cord may not be used.
Is there supposed to be Styrofoam in the unit?
The Styrofoam that is inside the unit acts as insulation. Do not remove it. Only remove loose packaging.
Why do I hear water in the unit?
Water is collected during the air conditioning process. This water will drain out of the unit and onto the
ground and is why the unit should be installed on a slight downward tilt.
How much does it cost to run the unit?
Please refer to the energy guide.
Odors
Odour is caused by the formation of mold or mildew on internal surfaces. This can happen when there is
poor air circulation, a dirty fi lter or the air conditioner was not used for a period of time.
• Ensure the fi lter is clean.
• Run the unit on fan mode to remove any internal moisture.
• Ensure that back of the unit is installed downward slope so the water can drain outside.
If the odour continues, we suggest using an algaecide tablet. Unplug the unit, then place half the tablet
through each side of the unit, through the slots on the side (usually on the portion outside of the window).
Please do not place the tablet through the front grill.
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