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6
Print Head Cleaning .................................................................................................................... 119
Cleaning the Print Head Using the Product Buttons................................................................ 119
Cleaning the Print Head Using a Computer Utility................................................................... 120
Power Cleaning ........................................................................................................................... 123
Power Cleaning Using a Computer Utility ............................................................................... 123
Print Head Alignment ....................................................................................................................... 125
Aligning the Print Head Using a Computer Utility......................................................................... 125
Cleaning the Paper Path .................................................................................................................. 127
Checking the Number of Sheets Fed................................................................................................ 128
Checking the Sheet Counter - Windows ...................................................................................... 128
Checking the Sheet Counter - Mac.............................................................................................. 129
Cleaning and Transporting Your Product ............................................................................................. 131
Cleaning Your Product ..................................................................................................................... 131
Transporting Your Product ............................................................................................................... 131
Solving Problems .................................................................................................................................... 136
Checking for Software Updates........................................................................................................ 136
Product Light Status ......................................................................................................................... 137
Running a Product Check ................................................................................................................ 139
Solving Setup Problems ................................................................................................................... 141
Product Does Not Turn On or Off................................................................................................. 141
Noise After Filling the Ink............................................................................................................. 141
Software Installation Problems .................................................................................................... 142
Solving Copying Problems ............................................................................................................... 142
Product Makes Noise, But Nothing Copies.................................................................................. 143
Product Makes Noise When It Sits for a While............................................................................. 143
Copies are Cut Off....................................................................................................................... 143
Copies Have Incorrect or Faint Colors......................................................................................... 143
Position, Size, or Margins of Copies are Incorrect ....................................................................... 144
Solving Paper Problems................................................................................................................... 144
Paper Feeding Problems............................................................................................................. 144
Paper Jam Problems ................................................................................................................... 145
Paper Ejection Problems ............................................................................................................. 150
Solving Problems Printing from a Computer..................................................................................... 150
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