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TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY
You cannot activate or operate the hob. The hob is not connected to an electrical supply
or it is connected incorrectly.
Check if the hob is correctly connected to
the electrical supply. Refer to the connection
diagram.
The fuse is blown. Make sure that the fuse is the cause of the
malfunction. If the fuse is blown again and
again, contact a xqualified electrician.
You do not set the heat setting for 10 seconds. Activate the hob again and set the heat setting
in less than 10 seconds.
You touched 2 or more sensor fields at the same
time.
Touch only one sensor field.
There is water or fat stains on the control panel. Clean the control panel.
An acoustic signal sounds and the hob
deactivates. An acoustic signal sounds when the
hob is deactivated.
You put something on one or more sensor fields. Remove the object from the sensor fields.
The hob deactivates. You put something on the sensor field. Remove the object from the sensor field.
Residual heat indicator does not come on. The zone is not hot be cause it operated only
for a short time or the sensor is damaged.
If the zone operated sufficiently long to be hot,
speak to an Authorised Service Centre.
Hob²Hood does not work. You covered the control panel. Remove the object from the control panel.
You use a very tall pot which blocks the signal. Use a smaller pot, change the cooking zone or
operate the hood manually.
Automatic Heat Up does not operate. The zone is hot. Let the zone become sufficiently cool.
The highest heat setting is set. The highest heat setting has the same power as
the function.
The heat setting changes between two levels. Power management operates. Refer to "Daily use".
The sensor fields become hot. The cookware is too large or you put it too near
to the controls.
Put large cookware on the rear zones, if
possible.
There is no sound when you touch the panel
sensor fields.
The sounds are deactivated. Activate the sounds. Refer to "Daily use".
comes on.
Child Safety Device or Lock operates. Refer to "Daily use".
comes on.
There is no cookware on the zone. Put cookware on the zone.
The cookware is unsuitable. Use suitable cookware. Refer to "Hints and tips".
The diameter of the bottom of the cookware is
too small for the zone.
Use cookware with correct dimensions. Refer to
"Technical data".
and appear alternately
The power is too low due to unsuitable
cookware or an empty pot.
"Use the appropriate type of cookware. Refer to
"Hints and Tips" and "Technical Data".
Do not activate any zone with an empty pot on
it."
and a number come on.
There is an error in the hob. Deactivate the hob and activate it again
after 30 seconds. If
comes on again,
disconnect the hob from the electrical supply.
After 30 seconds, connect the hob again. If
the problem continues, speak to an Authorised
Service Centre.
You can hear a constant beep noise. The electrical connection is incorrect. Disconnect the hob from the electrical supply.
Ask a qualified electrician to check the
installation.
Induction Cooktops TROUBLESHOOTING 15
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