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Before You Call
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem Solution
Poor baking results Many factors affect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Preheat oven to the set temperature
before placing food in the oven. Try adjusting the recipe's recommended temperature or
baking time. See "Adjusting Oven Temperature" on page 23 if you feel the oven is too
hot or cold.
Oven does not operate
Oven light does not work •
Flames inside oven or smoking from •
oven vent
Self clean does not work
Oven racks discolored or do not •
slide easily
Oven smokes excessively when
broiling
Oven control panel beeps and
displays any F or E code error
Soil not completely removed after •
self clean
Convection fan does not rotate *
• The time of day is not set. The oven clock must first be set in order to operate the oven.
• Be sure oven controls are set properly. See "Minimum and Maximum Control Settings"
on page 13 and review instructions for the desired cooking function in this manual.
Service wiring is not complete.
Be sure the oven light is secure in the socket. See "Replacing the Oven Light" on
page 28.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe
up excessive spills before starting oven. If flames or excessive smoke are present when
using broil, see "Setting Broil" on page 20.
Oven control not set properly. Review Self Clean section.
Oven racks left in oven cavity during self clean. Always remove oven racks from oven
cavity before starting a self clean cycle. Clean using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
• Incorrect setting. Follow broiling instructions in "Setting Broil" on page 20.
• Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling.
• Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
• Oven control has detected a fault or error condition. Press STOP to clear the error code.
Try bake or broil function. If the F or E code error repeats, turn off power to appliance,
wait 5 minutes and then repower appliance. Set clock with correct time of day. Try bake
or broil function again. If fault recurs, press STOP to clear.
Self Clean was interrupted. Review Self Clean instructions.
Excessive spills on oven bottom. Clean before starting self clean.
Oven door is open. Convection fan will turn off if oven door is opened when convection
is active. Close oven door.
Surface element is too hot or not hot • Incorrect surface control setting. Adjust power level setting.
enough
Surface element does not heat or
does not heat evenly
Be sure the correct surface control is turned on for element needed.
Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavy-
weight cookware. Flat pans heat better than warped pans. Cookware materials and
weight of the material affect heating. Heavy and medium-weight pans heat evenly.
Because lightweight pans heat unevenly, foods may burn easily.
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