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BEFORE CALLING FOR $IRVtCI
Save time and money = Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the instructions in this manual carefully. Then, if you have a
problem, always check this list of common problems and possible solutions before you call for service.
if you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual and your Repair Parts List handy with the model, serial number and purchase date.
Customer 1-800 numbers are on page 8.
IL III],'
PROBLEM
Cooktop elements do
not work
Heavilysoiled or stained
chrome cooktop cannot
be satisfactorily cleaned
POSSI;BLE CAUSE
• No power to unit
Improper operation ofcon-
trol
Surface unit not replaced
correctly
. Surface element needs
replacing
. Spills were not wiped up
promptly
DON'T CALL FOR SERVgCE
UNTIL YOU CHECK
Check household fuse or circuit breaker°
. Be sure knob is pushed in while turning.
When surface unit is cool, check to see if
drip pans are set securely in countertop
and unit is plugged in correctly.
Unplug theelement which will not heat. Plug
in another element of the same size in its
place. Ifthe second element heats, replace
thefirst etemenL Ifthe second element does
not heat, call for service.
• See the Cleaning Tips for cleaning instruc-
tions.
7 NESER32-2
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