User Manual GE® GFE24JSKSS ENERGY STAR® 23.7 Cu. Ft. French-Door Refrigerator

GE® GFE24JSKSS ENERGY STAR® 23.7 Cu. Ft. French-Door Refrigerator - Use Manual - Use Guide PDF.
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USER MANUAL

OPERATING INSTRUCTIONS

Features

1. Space-saving ice maker*

Ice maker and bin are located on the door creating more usable storage space.

2. Showcase LED lighting

LED lighting is positioned throughout the interior to spotlight areas in the refrigerator. LEDs are located under the fresh food door to light the freezer when opened.

3. Drop-down tray*

Allows for extra door storage when you need it and tucks away when you don't.

4. Full-width temperature controlled drawer

Adjustable temperature control bin that can accommodate larger items.

5. Dairy bin

Separate compartment for your items.

6. Ice bin/Ice maker*

Ice maker with ice storage bins

7. QuickSpace TM shelf*

Functions as a normal full-sized shelf when needed and easily slides back to store tall items below.

8. Spillproof shelves

Designed to capture your spills for easier clean up.

9. Anti-slip Mat

Liner that captures spills, keeps containers from shifting when the door is opened and is easily removable for cleaning.

10. Removable door bin

Can be removed for those with a wall limiting the door opening.

11. Climate zone bin

Separate bins for produce storage.

12. Water filter

Filters water and ice.

1. Space-saving ice maker*

Ice maker and bin are located on the door creating more usable storage space.

2. Showcase LED lighting

LED lighting is positioned throughout the interior to spotlight areas in the refrigerator. LEDs are located under the fresh food door to light the freezer when opened.

3. Full-width temperature controlled drawer

Adjustable temperature control bin that can accommodate larger items.

4. Freezer Ice maker/lce Bin*

An ice maker in both compartments give you more ice whenever you need it. Available on Non-Dispense models, also available as a kit for some models.

5. QuickSpace ™M shelf*

Functions as a normal full-sized shelf when needed and easily slides back to store tall items below.

6. Spillproof shelves

Designed to capture your spills for easier clean up.

7. Removable door bin

Can be removed for those with a wall limiting the door opening.

8. Climate zone bin

Separate bins for produce storage.

9. Water filter

Filters water and ice.

10. Rotating Bin*

Can be rotated out for easy access.

11. Door in Door Latch*

Squeeze the latch on the underside of the handle to open the outer door.

  1. Door ice bin*
  1. Open left fresh food door.
  2. Pull down latch to release bin door.
  3. Using handhold lift ice bucket up and out to clear locators in bottom of bin.
  4. To replace the ice bucket, set it on the guide brackets and push until the ice bucket seats properly.
  5. If bucket cannot be replaced, rotate the Ice Bucket Fork 1/4 turn clockwise.

2. Ice/water filter

Certified to reduce chlorine-resistant cysts, lead, select pharmaceuticals, and more. For easy filter replacement instructions see page 17.

Controls

Changing the Temperature for Control Style A

To Change the Refrigerator Temperature:

Press the Fridge button and current set temperature will display. Pressing and releasing the button will cycle through the available temperature settings. Press and hold button for Turbo Cool feature. The display will show tC.

To Change the Freezer Temperature:

Press the Freezer button and current set temperature will display. Pressing and releasing the button will cycle through the available temperature settings. Press and hold button for Turbo Freeze feature. The display will show tF.

Cooling system can be turned off by pressing and holding Freezer and Start Heating. OFF will be displayed. To turn on, press Fridge or Freezer. ON will be displayed.

Turning the cooling system off stops the cooling to the refrigerator, but it does not shut off the electrical power.

Changing the Temperature for Control Styles B and C

To change the temperature, press and release the Freezer or Fridge pad. The display will show the set temperature. To change the temperature, press either the

Freezer or Fridge pad until the desired temperature is displayed. Press and hold button for Turbo Cool feature.

The display will show tC. Press and hold button for Turbo Freeze feature. The display will show tF.

To turn off the cooling system press and hold the Fridge and Ice Maker buttons. To turn on, press Fridge or Freezer.

Turning the cooling system off stops the cooling to the refrigerator, but it does not shut off the electrical power.

Changing Temp. for Control Style D

Temperature Display is located on inside of left-hand refrigerator door. To change the temperature, press and release the REFRIGERATOR or FREEZER pad. The ACTUAL TEMP light will come on and the display will show the actual temperature. To change the temperature, tap either the REFRIGERATOR or FREEZER pad until the desired temperature is displayed.

To turn OFF cooling system, press and hold the REFRIGERATOR and FREEZER pads simultaneously for 3 seconds. When cooling system is OFF the display should read OF. To turn ON cooling system, press either REFRIGERATOR or FREEZER pad. The display will show the preset temperature settings of 37°F (3˚C) for refrigerator and 0°F (-18°C) for freezer.

Turning the cooling system off stops the cooling to refrigerator, but it does not shut off the electrical power.

1. Hands-free Autofill*

Hands-free Autofill uses sensors to monitor container height to automatically dispense filtered water without having to activate the paddle.

2. Start Heating*

The Start Heating button is used to initiate the water heating for the Single Serve feature. To abort the Start Heating feature, press and hold the Start Heat button for 3 seconds.

3. Freezer temp control

Adjust freezer compartment temperature.

4. Fresh food temp control

Adjust fresh food compartment temperature.

5. TurboFreeze ™ setting

Activate TurboFreeze to quickly restore freezer temperatures after frequent door openings.

6. TurboCoolTM setting

Activate TurboCool to quickly restore fresh food temperature after frequent door openings.

7. Lock Controls

Control Style A - Press and hold the Door Alarm pad for 3 seconds to lock out ice and water dispenser and all feature and temperature buttons.

Control Styles B & C - Press Lock pad and hold 3 seconds to lock out ice and water dispenser and all feature and temperature buttons.

8. Dispenser light

Lighting that can be turned on/off to light your dispenser.

9. Door Alarm

Sounds to alert when the freezer or fresh food doors have been left open. Press and hold Door Alarm pad and it will toggle the sound between low, high, and off.

10. Brew Size*

The Brew Size button is used to select the desired cup size for single serve. Press and hold the button for 3 seconds to toggle the brew type between Coffee and Cocoa.

11. Ice maker setting

Turn your ice makers on/off.

12. Cooling system On/Off

Control Style A - Press and hold Freezer and Start Heating simultaneously to turn cooling system off. To turn cooling system on press either the Fridge or Freezer.

Control Style B & C - Press and hold Fridge and Ice Maker simultaneously for 3 seconds to turn the cooling system off. To turn cooling system on press either the Fridge or Freezer.

13. Brew Dispense

Press and hold Brew Dispense button for 3 seconds, but no longer than 6 seconds, to dispense coffee or cocoa.

14. Fᵒ/Cº

Control Style A - Press and hold Freezer and Brew Size to switch between F/C".

Control Style B & C - Press and hold Ice Maker and Door Alarm simultaneously for 3 seconds to switch between F/C".

15. Sound Control for pad chimes

Control Style A - Press and hold the Light pad: Once for High to Off, twice for Off to Low and three times for Low to High.

Control Styles B & C - Press and hold the Door Alarm pad: Once for High to Off, twice for Off to Low and three times for Low to High.

16. High Altitude

Control Style A (PYE and PFE only) - Press and hold Fridge and Door Alarm for to toggle between Hi Al and Lo AL for high altitude and low altitude.

Additional settings:

  • Connected Home ready" (PFE28P, PYE22P, PFH only)
  • Water Filter* - An indicator will illuminate when the filter needs to be replaced. When a new filter is installed the indicator will go off.

Additional Mode:

Sabbath Mode

Control Style A- Press and hold Alarm and Light simultaneously for 3 seconds to enter/exit Sabbath mode.

Control Style B & C - Press and hold Lock and Light simultaneously for 3 seconds to enter/exit Sabbath mode.

Sabbath Mode will turn off or dim interior lights, temperature control and advanced features. Compressor will run on a timed defrost when in Sabbath mode.

1. Door Alarm

Sounds to alert when the freezer or fresh food doors have been left open.

2. Reset Filter

Hold for 3 seconds after replacing filter.

3. Lock Controls

Press and hold 3 seconds to lock out ice and water dispenser and all feature and temperature buttons.

4. Freezer temp control

Adjust freezer compartment temperature

5. Refrigerator temp control

Adjust fresh food compartment temperature

6. Ice maker setting

Turn your ice maker on/off.

Additional Mode:

  • Sabbath Mode

Press and hold Door Alarm and Ice Maker simultaneously for 3 seconds to enter/exit Sabbath mode.

Dispenser*

Laceration Hazard

Never put fingers or any other object into ice crusher discharge opening. Doing so can result in contacting the ice crushing blades and lead to serious injury or amputation

Use a sturdy glass when dispensing ice. A delicate glass may break and result in personal injury.

If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser paddle for at least five minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six full glasses of water.

To remove Dispenser Tray (Type A and B Only)

  • Pull Dispenser Tray out until it stops.
  • Locate tab in the center on the bottom and push up.
  • Pull Dispenser Tray assembly out.
  • Lift Dispenser Tray out at center notch to clean.

To remove Dispenser Tray (Type C Only)

Grasp Dispenser Tray and pull firmly until it comes out.

To reinstall Dispenser Tray (Type A and B Only)

  • Place the Dispenser Tray cover on top of catch tray and position under the two plastic retainers on either side.
  • Center Dispenser tray, and align with center guides.
  • Push in until it locks firmly in place.

To reinstall Dispenser Tray (Type C Only)

Line up the guide on tray bottom with track on dispenser and slide it in until it stops against the back of the dispenser.

Important Facts About Your Dispenser

  • Do not add ice from trays or bags to the door ice maker bucket. It may not crush or dispense.
  • Avoid overfilling glass with ice and use of narrow glasses. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute remove the ice bucket, poke it through with a wooden spoon.
  • Beverages and foods should not be quick-chilled in the door ice maker bin. Cans, bottles or food packages in the storage drawer may cause the ice maker or auger to jam.
  • To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.
  • Some crushed ice may be dispensed even though you selected CUBED ICE. This happens occasionally when a few cubes accidentally get directed to the crusher.
  • After crushed ice is dispensed, some water may drip from the chute.
  • Sometimes a small mound of snow will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly. The snow will eventually evaporate.

To Use the Internal Water Dispenser*

The water dispenser is located on the left wall inside the refrigerator compartment.

To dispense water:

  1. Hold the glass against the recess.
  2. Push the water dispenser button.
  3. Hold the glass underneath the dispenser for 2-3 seconds after releasing the dispenser button. Water may continue to dispense after the button is released.

If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser button for at least 5 minutes to remove trapped air from the water line and to fill the water system. During this process, the dispenser noise may be loud as the air is purged from the water line system. To flush out impurities in the water line, throw away the first 6 glassfuls of water.

AUTOFILL*

To Use HANDS FREE AUTOFILL:

  • Center container on Recess Dispenser Tray as far back as possible without activating paddle and remove hand from container
  • Press AUTOFILL

To Stop AUTOFILL

  • Press AUTOFILL to stop.

Important Facts about AUTOFILL

  • For optimum results, use a uniform container between 4-8" (10-20 cm) tall and 2-6" (5-15 cm) wide.
  • Fill level and functionality may vary on containers taller than 8" (20 cm) or wider than 6" (15 cm).
  • Container volumes may vary, if error message "Not Found" is given, try a different container.
  • AUTOFILL will time out.
  • Handles, straws, and garnishes on the rim of the container my cause overfilling or variation in fill volumes.
  • Splashing may occur depending on the location of the container, water flow rate, container shape, and ice cubes.
  • Keep sensors clean with a clean damp cloth, and do not spray liquid or cleaners directly on sensors
  • AUTOFILL works best with household water pressure of 60 to 100 psi (414 to 689 kPa).
  • Ice in container may affect fill volume. If issues are experienced, use less ice.

Single Serve Keurig K-Cup Brewer*

How to use the single serve dispenser

1. Load the K-Cup Brewer

Insert a Keurig K-Cup pod into the brewer and press down firmly (you will hear a popping sound).

2. Two Ways To Brew

  1. Press the Start Heating button.
  2. Initiate heating with the GE Kitchen App. Download the App "GE Kitchen".

3. Change Brew Size

Press the Brew Size button any time during the heating cycle to choose 6, 8, or 10 oz. The default size is 8 oz. Ensure the mug being used is large enough for the size selected.

4. Dispense

Once the heating process is complete, the Dispense light on the display will flash.

To dispense, slide the brewer into the rails. Make sure the brewer is pushed all the way into the bracket. Place your mug on the drip tray mug icon, under the red brew spout. Press and hold Brew Dispense for 3 seconds until you hear the dispenser engage.

Cleaning the brewer

  • The K-cup brewer is top rack dishwasher cafe
  • It is recommended to rinse it thoroughly after washing to remove all soap residue
  • Periodic cleaning of dispenser recess area is recommended as staining may occur with usage of the K-cup brewer

Appliance Communication

GE WiFi Connect** for customers in the United States, its territories, and Canada)

GE WiFi Connect Enabled* (PFE28P, PFD28, PYD22,PYE22P, PFH models only)

If your refrigerator has a Connected Appliance information label located on the inside as shown, your refrigerator can be connected to your WiFi network, allowing it to communicate with your smart phone for remote monitoring, control and notifications. Depending on the refrigerator model you have, you either have a WiFi communication card built into the product, or a port for an external WiFi ConnectPlus Module (sold separately).

GE WiFi Connect Optional *

You refrigerator is GE WiFi Connect compatible using the GE ConnectPlus module that is provided with your refrigerator. To connect this appliance to the internet you will need to attach the module to your appliance through the communication port in the appliance. The GE ConnectPlus will allow your appliance to communicate with your smart phone for remote appliance monitoring, control and notifications.

REGULATORY INFORMATION FCC/IC Compliance Statement:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/television technician for help.

Labelling: Changes or modifications to this unit not expressly approved by the manufacturer could void the user's authority to operate the equipment.

ConnectPlus module only (or similar communication module)

RF Exposure - This device is only authorized for use in a mobile application. At least 20 cm of separation distance between the ConnectPlus device and the user's body must be maintained at all times.

Water Filter Cartridge - RPWFE

Water Filter Cartridge

The water filter cartridge is located in the fresh food interior on the left side wall, near the top.

Select models use radio frequency identification (RFID) to detect leaks and monitor filter status . The RFID technology is certifiled by the FCC

When to Replace the Filter Cartridge

The filter cartridge should be replaced every six months or earlier if 170 gallons (643.52 liters) of water has been dispensed or the flow of water to the dispenser or icemaker decreases.

Touch Screen Models: A filter status message will appear on the screen when the water filter needs to be replaced. The filter status will automatically update when the filter is replaced.

Non-touch Screen Models: A filter indicator light will illuminate on the screen when the water filter needs to be replaced.

Removing the Filter Cartridge/Bypass Plug

  1. Remove the old cartridge or bypass plug by opening the filter door and pulling on the bottom of the cartridge/ bypass plug to disengage it from the filter clips. Swing the cartridge/bypass plug outward until you hear the 'click' of the cartridge holder engaging with the bracket.

2. Twist the cartridge/bypass plug one-quarter turn counter-clockwise. After twisting, remove the cartridge/ bypass plug by pulling it away from the cartridge holder. A small amount of water may drip out.

Installing the Filter Cartridge/Bypass Plug

1. Align the filter cartridge/bypass plug with the cartridge holder with the word "FRONT" facing the top of the unit. Push the cartridge/bypass plug toward the rear of the unit until it is fully seated. Twist the filter cartridge/ bypass plug clockwise one-quarter turn, until the word "FRONT" is facing outward.

2. While continuing to ensure cartridge bypass plug is fully seated in the holder, gently swing the filter inward until it is in position. If filter will not swing easily, check to ensure filter is properly aligned and fully seated within the cartridge holder. The RED indicators should not be visible.

Filter Bypass Plug

To reduce the risk of property damage due to water leakage, you MUST use the filter bypass plug when a replacement filter cartridge is not available. Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug

The dispenser and icemaker will not operate without either the filter or the bypass plug installed. The bypass plug is installed in the same way as a filter cartridge.

Fresh Food Storage Options

Rearranging the Shelves

Shelves in the refrigerator compartment are adjustable.

To remove:

  1. Remove all items from the shelf.
  2. Tilt the shelf up at the front.
  3. Lift the shelf up at the back and bring the shelf out.

To replace:

  1. While tilting the shelf up, insert the top hook at the back of the shelf in a slot on the track.
  2. Lower the front of the shelf until the bottom of the shelf locks into place.

Spillproof Shelves

Spillproof shelves have special edges to help prevent spills from dripping to lower shelves.

Quick Space Shelf *

This shelf splits in half and slides under itself for storage of tall items on the shelf below.

This shelf can be removed and replaced or relocated (just like spillproof shelves)

Fresh Food Storage Options

Right Door Bins

FIXED BINS can easily be carried from refrigerator to work area.

To remove: Lift bin straight up, then pull out.

ROTATING BIN:

To remove: Rotate bin outward then lift straight up. To remove Place hand under metal base and lift up.

To remove Metal Base: Place hand under metal base and lift up.

Left Door Bins

DISPENSER MODELS - FIXED BIN*

To remove: Lift the bin straight up, then pull out.

The ice maker door bins are not interchangeable, note the location upon removal and replace the bin in its proper location.

NON-DISPENSER MODELS - ADJUSTABLE BINS*

Adjustable bins can easily moved up or down the inside of the door to give better flexibility for storage.

To remove: Lift bin straight up, then pull out.

Climate Zone & Temperature Controlled Drawer

ClimateZone

Keep fruits and vegestables organized in seperate compartments for easy access.

Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.

Temperature Controlled Drawer*

The Temperature Controlled Drawer is a full-width drawer with adjustable temperature control. This drawer can be used for large miscellaneous items.

To change setting, press select button.

Climate Zone & Temperature Controlled Drawer

How to Remove and Replace Drawer

To remove:

  1. Pull the drawer out to the stop position.
  2. Lift the front of the drawer up and out.

To replace:

  1. Pull left and right slides until fully extended.
  2. Place drawer back in first and rotate drawer front down to seat on slide.
  3. Push the drawer in to closed position.

How to Remove and Replace Drawer Divider*

To remove:

  1. Pull the drawer out to the stop position.
  2. Raise the front side of the divider to unhook it from the rear wall of the drawer.

To replace:

  1. Hook the back of the divider over the rear wall of the drawer.
  2. Push the divider down.

Baskets, Drawers, and Bins

Freezer Basket and Drawer

  1. Basket.
  2. Drawer
  3. Ice Bucket (Available on Non-Dispense models only. Available as a IM Kit on some models)

Non-Adjustable Bin in the Freezer*

To remove:

Push in plastic tab on either left or right side

To replace:

Slide bin into location until it locks into place.

Basket Removal

To remove, standard depth models only:

  1. Open freezer door to the stop position.
  2. Remove freezer door bin by pushing plastic tab on either left or right side to release bin hinge pin.
  3. Remove freezer basket by lifting up the rear of the basket and moving basket rearward until the front of the basket can be rotated upward and out.
  4. Lift it out to remove.

To remove, counter depth models only:

  1. Open fresh food doors.
  2. Open freezer door to the stop position.
  3. Remove freezer basket by lifting up the rear of the basket and rotate it upward.
  4. Lift it out to remove.

To replace:

Reverse step 1 through 4 to replace.

Automatic Ice Maker

A newly installed refrigerator may take 12 to 24 hours to begin making ice.

Automatic Ice maker*

The ice maker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period, depending on freezer compartment temperture, room temperature, number of door openings and other use conditions.

The ice maker will fill with water when it cools to 15°F (-10ºC). A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes.

If the refrigerator is operated before the water line connection is made to the unit or if the water supply to an operating refrigerator is turned off, make sure that the ice maker is turned off. Once the water has been connected to the refrigerator, the ice maker may be turned on. See the table below for details.

You may hear a buzzing sound each time the ice maker fills with water.

Throw away the first few batches of ice to allow the water line to clear.

Be sure nothing interferes with the sweep of the feeler arm.

When the bin fills to the level of the feeler arm, the ice maker will stop producing ice .It is monal for several cubes to be joined together

If ice is not used frequently , old ice cubes will become cloudy taste stale and shrink

How to Turn the Ice Maker On/Off

Ice Bucket and Dispenser*

  • Open the ice box door on inside of the left door.
  • Pull up and out on the ice bucket in the left hand door to remove it from the compartment .
  • To replace the ice bucket, set it on the guide brackets and push until the ice bucket seats properly.
  • If bucket cannot be replaced , rotate the ice bucket fork 1/4 turn clockwise.

Ice Maker (Available on Non Dispense models, also available as IM Kit for some models)

There is additional ice storage in the freezer compartment drawer.

  • Open the freezer drawer.
  • The ice bucket is located on the left side of the upper basket.
  • Pull the uppernbasket forwardnto remove the ice bucket.

Care and Cleaning

Cleaning the Outside

Directions for Cleaning Outside Surfaces, Door Handles, and Trim

DO USE DO NOT USE
Soft, clean cloth or sponge

Abrasive cloths, scrubbing sponges, scouring or steel wool pads

Mild detergent mixed with warm water Approved stainless steel cleaners; Visit the GE Appliances parts store for approved stainless steel cleaners: GEAppliancesparts.com or call 877.959.8688

Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser™ can be used to remove surface rust, tarnish and small blemisheson stainless steel surfaces only.

Abrasive powders or sprays Window Sprays or Ammonia Citrus or plant oil-based cleaners Acidic or vinegar-based cleaners Oven cleaners

Cleaners containing acetone (propanone)

Any cleanerwith WARNING about plastic contact

Cleaning the Inside

To help prevent odors, leave an open box of baking soda in the refrigerator and freezer compartments.

Unplug the refrigerator before cleaning.

If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.

Use an appliance wax polish on the inside surface between the doors.

Use warm water and baking soda solution-about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.

To clean the inside metal panel", open the outer door using the Door in Door Latch. Clean the panel with a mild detergent and then wipe dry with a soft cloth. Do not use any stainless steel cleaner on the panel as it may damage the surrounding plastic.

Do not wash any plastic refrigerator parts in the dishwasher.

Behind the Refrigerator

Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.

Raise the leveling legs located at the bottom front of the refrigerator.

Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.

Lower the leveling legs until they touch the floor.

Preparing for Vacation

For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.

If the temperature can drop below freezing, have a qualified service technician drain the water supply system to prevent serious property damage due to flooding.

  1. Tum refrigerator off or unplug the refrigerator.
  2. Empty ice bucket
  3. Tum water supply off

If you cut the water supply off, turn off the ice maker.

Upon returning from vacation:

  1. Replace the water filter.
  2. Run 2 gallons (7.57 liters) of water through the cold water dispenser (about 5 minutes) to flush the system.

Preparing to Move

Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.

When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator.

Handle only from the sides of the refrigerator.

Be sure the refrigerator stays in an upright position during moving.

Replacing the Lights

Refrigerator Lights (LEDs)

Appearance may vary by model.

There is LED lighting in fresh food compartment and on the bottom of the fresh food doors to light the freezer compartment.*

An authorized technician will need to replace the LED light.

Installation Instructions

BEFORE YOU BEGIN

Read these instructions completely and carefully.

IMPORTANT — Observe all governing codes and ordinances. Save these instructions for local inspector’s use.

Note to Installer – Be sure to leave these instructions with the Consumer.

Note to Consumer-Keep those instructions for future reference

Skill level-installation of this appliance requires basic mechanical skills

Completion time - Refrigerator Installation can vary

Water Line Installation 30 minutes

Proper installation is the responsibility of the installer

Product failure due to improper installation is not covered under the Warranty

PREPARATION

MOVING THE REFRIGERATOR INDOORS

If the refrigerator will not fit through a doorway, the refrigerator door and freezer drawer can be removed.

To remove the refrigerator door, see the Installing the Refrigerator section.

To remove the freezer drawer, see the Removing the Freezer Drawer section.

WATER SUPPLY TO THE ICE MAKER AND DISPENSER

If the refrigerator has an ice maker, it will have to be connected to a cold water line, A GE Appliances water supply kit (containing tubing, shutoff valve, fittings and instructions) is available at extra cost from your dealer

TOOLS YOU MAY NEED

DIMENSIONS All measurements are given with leveling leg fully retracted.

MOVING THE REFRIGERATOR

  • Using the chart below determine if the width of your passageway can accommodate the depth of the refrigerator. Ensure you have clearance to prevent damage to the refrigerator before safely moving it to the final location.
  • If passageways are large enough to accommodate the refrigerator without removing the handles skip to Step 6. Leave tape, film and all packaging on doors until the refrigerator is in the final location.

INSTALLING THE REFRIGERATOR

REFRIGERATOR LOCATION

  • Do not install the refrigerator where the temperature will go below 60°F (16°C) because it will not run often enough to maintain proper temperatures.
  • Do not install the refrigerator where the temperature will go above 100°F (37°C) because it will not perform properly.
  • Do not install the refrigerator in a location exposed to water (rain, etc.) or direct sunlight.
  • Install it on a floor strong enough to support it fully loaded.

CLEARANCES

Allow the following clearances for ease of installation, proper air circulation and plumbing and electrical connections.

Sides 1/8" (3 mm)

Top 1" (25 mm) Cabinet/Hinge Cover

Back 2" (50 mm)

REMOVING THE REFRIGERATOR DOORS

IMPORTANT NOTE: This refrigerator is 36¹ 4" deep (3114" for CD models). Doors and passageways leading to the installation location must be at least 3614" wide in order to leave the doors and handles attached to the refrigerator while transporting it into the installation location. If passageways are less than 36%", the refrigerator doors and handles can easily be scratched and damaged. The top cap and doors can be removed to allow the refrigerator to be safely moved indoors. If passageways are less than 31/4", start with Step 1.

If it is not necessary to remove doors, skip to Step 11. Leave tape and all packaging on doors until the refrigerator is in the final location.

1. REMOVE THE FRESH FOOD DOOR HANDLE

Handle Design varies based on models, however Installation is same.

Stainless steel and plastic handles:

Loosen the set screws with the 1/8" Allen wrench and remove the handle.

1a FOR DOOR IN DOOR MODELS ONLY

To Remove the Handle:

  • Open the outer door by pressing the Door in Door latch.
  • Loosen the set screws as shown in Step 1.

To Install the Handle:

  • Align the lever with the opening on the outer door. Make sure the hook is pointed up.
  • Insert the latch lever into the opening and align the handle with the mounting fasteners.
  • Once the handle is flush with the outer door ,tighten the set screws.

Do not remove tape from door until handle is installed

2. REMOVE THE FREEZER DOOR HANDLE

Handle Design varies based on models, however Installation is same.

Stainless steel and plastic handles:

Loosen the set screws with the 1/8" Allen wrench and remove the handle.

Reinstall the handles using the same procedure as removing.

3. REMOVE REFRIGERATOR DOORS

Follow all steps for removing and reinstalling the door. Failure to follow these instructions, leaving off parts, or overtightening screws, can lead to the door falling off and result in injury and property damage.

A Securely tape the door shut with masking tape or have a second person support the door.

B Start with Leave film on until after installation left-hand door first: Remove the hinge cover on top of the left refrigerator door by removing all hex screws and pulling it up. Do the same for the right-hand door and the middle cover.

C Disconnect electrical connectors coming from each door located under the hinge covers.

Remove the 1/4" hex head screw to disconnect the ground wire from the hinge.

Remove the 1/4" hex head screw to remove the strain relief from the water line.

D Disconnect the water line from the back of the unit by pressing down on the dark grey collar while pulling up on the water line.Pull water line through case conduit from the top to free the line for door removal. The water line is more than 4' long and may need to be taped to Door for accessibility when reinstalling.

E Using a 3/8" socket ratchet/driver, remove the screws securing the top hinge to the cabinet, then lift the hinge straight up to free the hinge pin from the location in the top of the door.

F Remove the tape and keeping the door as straight as possible, open the door to 90° then lift straight up to remove it.

REMOVE OPPOSITE DOOR

Follow the same procedure on the opposite door.

There are no water lines on the opposite side.

For Door in Door Models: Securely tape the inner and outer doors before installing or removing. 90° door alignment not required during installation or removal for these models.

4. REMOVE CENTER HINGE (if necessary)

Remove the 3/8" screws securing the center hinge to the cabinet.

Use T20 driver to remove outboard screw.

5. REINSTALLING THE REFRIGERATOR DOORS

Reverse steps 1 through 4 to reinstall refrigerator doors, follow details below for critical alignments.

A Reinstall center hinge first and torque the screws to 65 in-lbs (7.34 N-m). With the LH door at 90° to the front of the case, lower the refrigerator door onto the center hinge.

Ensure that the door and hinge align correctly.

B Rotate doors closed and make sure moveable center sealing portion of the door aligns with the striker. If the door will not self-close after reinstalling, remove door, turn door upside down, check alignment mark and arrow; (there is an alignment mark on the door closure mechanism. It corresponds to an alignment arrow on the plastic ring. Rotate door closure mechanism to align mark and arrow, reinstall door). Door in Door models do not have the same closure mechanism on the right hand door. You may notice a difference in closure.

If door cannot be installed at 90° follow steps below:

  1. Install door at 180 to case front.
  2. If space limits opening door to less than 180, then:

a) Remove door, carefully turn door upside down.

b) Check alignmernt of door closure mechanism shaft on underside of door. The flats on the shaft should correspond to alignment tab on plastic ring or mark on bottom end cap.

c) If shaft is not aligned to tab/mark. using 5/32 Allen wrench, rotate door closure mechanism shaft counterclockwise for right door and clock wise for left door. Then align flat with tab/mark.

d) Install the door at 90.

Securely tape the door shut with masking tape or have a second person support the door. Reinstall the top hinge and torque the screws to 65 in-lbs (7.34 N-m).

C Be sure to reinstall the ground wire and strain relief to the top hinge

D Reinstall hinge cover

6. REMOVE THE FREEZER DOOR

A Pull the freezer door open to full extension.

B Remove 3 attachment screws, located at the bottom on each side of the freezer door using 3/8" hex socket driver.

C Lift the freezer door to disengage it from the slide mechanism

The door can safely rest on the bottom. Do not rest the door on any other surfaces to avoid scratches.

7. REMOVE FREEZER BASKET

A Pull the lower basket and slide mechanism to full extension using both hands.

B Remove the top freezer drawer by fully extending the 3 Screws drawer then lifting up and out.

C Remove the basket resting on the slides

D Push the bottom basket slides back until the slide mechanism self retracts

8. REMOVE THE FREEZER BASKET SLIDES

The freezer basket slides can be removed to gain another 3/4" (1.90 cm) clearance through a doorway.

A Remove freezer door as shown in Step 6.

B Remove the upper and lower baskets as shown in Step 7.

C Remove the clip on the crossbar located along the right hand side of the rack and pinion gear assembly by sliding forward.

D Remove crossbar by sliding to the right, then pull out and to the left.

E Remove the four 1/4" hex head bolts per side 1 and remove side supports.

F Reverse the steps to assemble. When installing the crossbar, always put the hole on the right hand side. Align the left and right gears with the timing marks on the gears when inserting the crossbar. Always insert the crossbar in the right hang gear first and then the left hand gear.

G Inset the clip into the crossbar hole located on the right hand side.

9. RE-INSTALL FREEZER DRAWER

A Re-install freezer drawer by placing the drawer wheels onto the top of the track mounted to the side of the freezer walls. The wheels on the freezer drawer should be on top of the bottom basket sides.

ON MODELS EQUIPPED WITH ICE MAKER IN THE FREEZER: Place the ice bucket in the drawer and push the drawer into the freezer with the front of the bucket to the front of the basket,.

Make sure:

  • The ice bucket does not hit the icemaker arm and the freezer drawer retracts completely into the freezer compartment.
  • The fill tube extends into the fill cup opening at the back of the icemaker.

10. REPLACE FREEZER DOOR

A.Pull the lower basket slide mechanism to full extension with both hands.

B Lift the freezer door and align the tabs on the door bracket sides with the square holes in slide mechanisms.

C Replace the attachment screws and torque the screws to 65 in-lb (7.34 N-m).

D For adjusting freezer door gaps, follow the instructions on page 30 or in the Owner's Manual.

E Replace freezer basket onto the slide brackets and make sure the freezer door operates and closes freely

Instructions for adjusting freezer door gaps:

After installation of the freezer door, check for uniform gaps (top and bottom of right and left hand side) with the template provided.

In the event of excessive gaps use the following steps to adjust the freezer door.

Step 1- Loosen the 3 screws on each side (right and left) of the freezer door.

Step 2 - Adjust set screw clockwise if gap at the top is too big (see template). Turn the set screw using 3/32" hex key clockwise by quarter to half a rotation

Step 3 - Adjust set screw counter-clockwise if gap at the bottom is too big (see template). Turn the set screw using 3/32" hex key counter-clockwise by quarter to half a rotation

Step 4 - Tighten the 3 screws on each side (right and left).

Step 5-Re-check the gaps using the template and repeat steps 1 to 4 if required and complete with step 5.

10. LEVEL THE FREEZER DOOR

A Locate the height adjuster cam in the freezer door. Slightly loosen the three door attachment screws on both sides using a 3/8" hex socket driver.

B Locate and loosen the cam screw using the T-27 screw driver.

10. LEVEL THE FREEZER DOOR (cont.)

A Lift the door on the side requiring adjustment, rotate the cam to required position.

0. Initial position

1- Lift by 0.050" (0.127 cm)

-1.Lower by 0.050" (0.127 cm)

-2.Lower by 0.100" (0.254 cm)

-3. Lower by 0.150" (0.391 cm)

B After adjustment tighten the 3 attachment screws using to 65 in-lb (7.34 N-m).

11. REMOVE PACKAGING

Remove all tape, foam and protective packing from shelves and drawers.

Anti-Tip Floor Bracket Installation (Models PYE, GYE, GYS, DYE, PWE, and ZWE only)

Built-in style models (model PYE, GYE, GYS, PWE, and ZWE) are top heavy, especially with any doors open. These models must be secured with the anti-tip floor bracket to prevent tipping forward, which could result in death or serious injury. Read and follow the entire installation instructions for installing the anti-tip floor bracket packed with your refrigerator.

MATERIALS YOU MAY NEED

AT -1 MEASURE CABINET OPENING AVAILABLE VS. REFRIGERATOR WIDTH

Measure width of cabinet opening where refrigerator will be placed, W.

Be sure to account for any countertop overhang, baseboard thickness and any clearance desired.

Width, W, should not be less than 36". The refrigerator will be placed approximately in the middle of this opening.

TOOLS YOU WILL NEED

AT-2 LOCATING THE ANTI-TIP FLOOR BRACKET

A Place the anti-tip floor bracket locator template (included inside the anti-tip kit) onto the floor up against the rear wall, within W, and in line with the desired location of the RH side of the refrigerator (see Figure 1).

B Place the anti-tip floor bracket onto the locator template with its RH floor holes lined up with the floor holes indicated on the template sheet, approximately 15 % (38.73 cm) from the edge of the sheet or the RH side of the refrigerator.

C Hold down in position and use the anti-tip floor bracket as a template for marking the holes based upon your configuration and type of construction as shown in Step 3. Mark the hole locations with a pencil, nail or awl.

ANTI-3 TIP BRACKET INSTALLATION

A WOOD Wall and Floor Construction:

  • Drill the appropriate number of 1/8" (3 mm) pilot holes in the center of each floor bracket hole being used (a nail or awl may be used if a drill is not available) AND remove the locator template from the floor.
  • Mount the anti-tip floor bracket by fastening the 2, or recommended 4, #10-16 hex-head screws tightly into place as illustrated in Figure 3.

B CONCRETE Wall and Floor Construction:

  • Anchors required (not provided): 4 each 1/4" (6 mm) x 1-1/2" (38 mm) lag bolts 4 each 1/2" (12 mm) O.D. sleeve anchors
  • Drill the recommended size holes for the anchors into the concrete at the center of the holes marked in Step 2.
  • Install the sleeve anchors into the drilled holes.
  • Place the anti-tip floor bracket as indicated in Step 2. Remove the locator template from the floor.
  • Install the lag bolts through the anti-tip floor bracket and tighten appropriately.

C WOOD Wall and TILE Floor Construction

  • For this special case, locate the 2 wall holes identified in Fig. 2. Drill an angled 1/8" (3 mm) pilot hole (approx. as shown in Fig. 3) in the center of each hole.
  • Mount the anti-tip floor bracket using the Minimum Acceptable Installation #1, as illustrated in Fig. 2.

AT-4 POSITIONING THE REFRIGERATOR TO ENGAGE THE ANTI-TIP FLOOR AND BASE BRACKETS

A Before pushing the refrigerator into the opening, plug the power cord into the receptacle and connect waterline (if equipped). Check for leaks.

B Locate the refrigerator's RH side and move back approximately in line with the RH side of the cabinet opening, W. This should position the anti-tip floor bracket to engage the anti-tip base bracket on the refrigerator.

C Gently roll the refrigerator back into the cabinet opening until it comes to a complete stop. Check to see if the refrigerator front lines up with the cabinet front face. If not, carefully rock the refrigerator forward and backward until engagement occurs and you notice that the refrigerator is fully pushed up against the rear wall.

D If Applicable: Adjust the rear (and front) wheel height settings to fully engage the rear anti-tip brackets, while also aligning the refrigerator front with the cabinet front face

11. CONNECTING THE REFRIGERATOR TO THE HOUSE WATER LINE

A cold itcr supply s required for automatic 1fyou o using te SmariComect* tubig, the ica meker aperation. I tnere 5 ot a cold water ik are lready assemied 1 e tubing suppy. you vl need to provide one. See 1 you are sing Goppe tbing, nsert the erd Installing the Water Line section.

A. If you are using copper tubing, place a compression nut and ferrule (sieeve) onto the end of the tubing coming from the house cold water supply.

If you are using the SmartConnect™ tubing, the nuts are already assembled to the tubing

B. If you are using copper tubing, insert the end of the tubing into the refrigerator connection, at the back of the refrigerator, as far as possible.

While holding the tubing, tighten the fitting

If you are using SmartConnect” tubing, insert the molded end of the tubing into the refrigerator conneation, at the back of the refrigerator, and tighten the compression nut until it is hand tight. Then tighten one additional turn with & wrench. Over fightening may cause leaks.

C Fasten the tubing into the clamp provided to hold it in position. You may need to pry open the clamp.

13. TURN ON THE WATER SUPPLY

14. PLUG IN THE REFRIGERATOR

15 LEVEL THE REFRIGERATOR
The leveling legs have 2 purposes:
1. Leveling legs adjust so the refrigerator is firmly positioned on the floor and does not
wobble.
2. Leveling legs serve as a stabilizing brake to hold the refrigerator securely in position
during operation and cleaning. The leveling legs also prevent the refrigerator from tipping.

  • Turn the leveling legs clockwise to raise the refrigerator, counterclockwise to lower it.

NOTICE: To avoid possible property damage, the leveling legs must be firmly touching the

See other models: GYE22HSKSS GFD28GBLTS GYS22GSNSS GNE27JMMES GNE27JGMWW
floor.
► 16. LEVEL THE REFRIGERATOR DOORS
Remember a level refrigerator is necessary for getting the doors perfectly even. If you
need help, review the previous section on leveling the refrigerator.

Four Door Models

Profile Four Door, Door-in-Door Models

INSTALLING THE WATER LINE

BEFORE YOU BEGIN
Recommended copper water supply kits are WX8X2, WX8X3 or WX8X4, depending on the amount of tubing you need. Approved plastic water supply lines are SmartConnect™ Refrigerator Tubing (WX08X10006, WX08X10015 and WX08X10025). When connecting your refrigerator to a GE Appliances Reverse Osmosis Water System, the only approved installation is with a GE Appliances RVKit. For other reverse osmosis water systems, follow the manufacturer's recommendations.
If the water supply to the refrigerator is from a Reverse Osmosis (RO) Water Filtration System AND the refrigerator also has a water filter, use the refrigerator's filter bypass plug. Using the refrigerator's water filtration cartridge in conjunction with the RO water filter can result in hollow ice cubes. Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800.GE CARES. In Canada, visit call 800.561.3344.

This water line installation is not waranted by the refrigerator or ice maker manufacturer. Follow these instructions carefully to minimize the risk of expensie water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and lead to water leakage or flooding. Call a qualified plumber to corect water hammer before installing the water supply line to the refrigerator.
To prevent burns and product damage, do not hook up the water line to the hot water line.
If the refrigerator is operated before the water Connection is made to the ice maker, see Controls section on page 10 to tum ice maker off.
Do not install the ice maker tubing in areas wher.temperatures fall below freezing.
When using any electrical device (such as a power drill) during installation, be sure the device is double insulated or grounded in a manner to prevent the hazard of electric shock, or is battery powered. All instalations must be in accordance with local plumbing code requirements.
WHAT YOU WILL NEED

  • Copper or SmartConnect Refrigerator Tubing kit, 1/4 outer diameter to connect the refrigerator to the water supply. If using copper, be sure both ends of the tubing are cut square.

To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Be sure there is sufficient extra tubing to allow the refrigerator to move out from the wall after installation.
SmartConnect Refrigerator Tubing Kits are available in the following lengths:
8 (2.4 m)- WX08X10006
15 (4.6 m)- Wx08X10015
25 (7.6 m) -Wx08X 10025
NOTE: The only Café approved plastic tubing is that supplied in SmartConnect Refrigerator Tubing kits. Do not use any other plastic water supply line because the line is under pressure at all times. Certain types of plastic will crack or rupture with age and cause water damage to your home.

  • A GE Appliances water supply kit (containing tubing, shutoff valve and fittings listed below) is available at extra cost from your dealer or from Parts and Accessories, 877-959-8688 (in Canada 1.800.661.1616).

  • A cold water supply. The water pressure must be between 20 and 120 p.s.i. (1.4-8.1 bar).

  • Power drill.

  • 1/2 or adjustable wronch.

  • Straight and Phillips blade sorewdriver

  • Two 1/4" outer diameter compression nuts and 2 femules (sleeves) to connect the copper tubing to the shutof valve and the refrigerator water valve.

OR

  • If you are using a SmartConned Refrigerator

  • Tubing kit, the necessary fittings are preassembled to the tubing .

  • If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting. Do not cut formed end from SmartConnect™ Refrigerator tubing.

  • Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32" at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make surea saddle-type valve complies with your local plumbing codes.

Install the shutoff valve on the nearest frequenty used drinking water line.
► 1. SHUT OFF THE MAIN WATER SUPPLY
Tum on the nearest faucet long enough to clear the line of water.
► 2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.

► 3. DRILL THE HOLE FOR THE VALVE
Drill a 1/4" hole in the water pipe (even if using a self-piercing valve), using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe.
Take care not to allow water to drain into the drill.
Failure to drill a 1/4" hole may result in reduced ice production or smaller cubes .

► 4.FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold waler pipe with the pipe damp.

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
► 5. TIGHTEN THE PIPE CLAMP
Tighten the damp screws until the sealing washer begins to swell.
NOTE: Do not over tighten or you may crush the tubing.

► 6. ROUTE THE TUBING
Route the tubing between the cold water line and the refrigerator.
Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible .

► 7.CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve.
Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.
For plastic tubing from a SmartConnect Refrigerator Tubing kit, insert the molded end of the tubing into the shutoff valve and tighten compression nut until it is hand tight, then tighten one additional turm with a wrench. Over tightening may cause leaks.

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.

► 8.FLUSH OUT THE TUBIN
Turn the main water supply on and flush out the tubing until the water is clear.
Shut the water off at the water valve after about one quart (1 liter), or 2 minutes, of water has been flushed through the tubing.

To complete the installation of the refrigerator, go back to Step 12 in lInstalling the Refrigerator.

TROUBLESHOOTING

Normal Operating Conditions.

Do you hear what I hear? These conditions are normal.

HUMMM...
WHOOSH...

  • The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating.

  • You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the refrigerator.

  • After dispensing ice, a motor will close the ice chute to keep warn room air from entering the ice bucket, maintaining ice at a freezing temperature.

The hum of the motor closing the ice chute is normal, shortly after dispensing ice.

CLICKS, POPS, CRACKS and SNAPS

  • You may hear cracking or popping sounds when the refnigerator is first plugged in. This happens as the refrigerator cools to the corect temperature.

  • The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes).

  • Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping sound.

  • On models with an ice maker, after an ice making cycle, you may hear the ice cubes dropping into the ice bucket.

  • After dispensing ice, a motor will close the ice chute to keep warm room air from entering the ice bucket, maintaining ice at a freezing temperature.

START UP COOLING

It can take up to 24 hours for the refrigerator and freezer temperatures to match the display. During that time refrigerator and freezer door openings should be minimized.
TIPS

  • Freezer cools first.

  • Refrigerator compartment cools last; it may take several hours after the freezer.

  • Turning off ice maker makes both refrigerator and freezer food cool faster.

WHIR!

You may hear the fans spinning at high speeds. This happens when the refigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to
maintain the comect temperatures.
The fans change speeds in order to provide optimal cooling and energy savings.

WATER SOUNDS

  • The flow of refrigerant through the cooling coils may make a gurgling noise like boiling water .

  • Water dropping on the defrost heater can cause a sizzling. popping or buzzing sound during the defrost cycle.

  • A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan.

  • Closing the door may cause a gurgling sound due to pressure equalization.

Troubleshooting Tips... Before you call for service

Problem Possible Causes What to Do
Water filter indicated as installed
incorrectly or a leak is present on
cap control panel.
Water filter installed backward or is
leaking.
Check for leak. If no leak is present, remove fiteribypass plug™, rotate
180" and reinstall.

“Warning Triangle” is it

Replace Filter/Replace Water Filter is lit

Over Due light s lit

Water filter leaking or needs
replacing

Water flter backwards

Replace water filter, check for leak
Remove filter, rotate 180° and reinstall
Dispenser Off is lit

Control A, B & C

Wrong filler installed

Replace filter with proper filter
Remove filter, rotate 180” and reinstall
Not fitering Filter bypass installed Controls B &C Install correct water filter
Reset Filter is Iit Water filter leaking or needs
replacing

Replace water filter, or install filter
bypass **

Press and hold Reset Filter for 3
seconds to reset {Control D only)

Water filter indicator light is not lit This is normal. This indicator will
tum on to tell you that you need to
replace the filler soon
See About the Water Filter for more
information.
Handle is loose/handle has a gap. Handle needs adjusting See Attach Fresh Food Handle and
Attach the Freezer Handle sections for detailed instructions,
Refrigerator beeping This Is door alarm -Turn off or disable with door closed
-If door open and alarm is sounding,
you can only snooze the alarm
Not cooling The Gooling syster is off See About Controls.
Water has poor taste/odor™ ‘Water dispenser has not been used
for a long time
Dispense waler, until all water in
system is replenished.
Water in glass is warm*

Normal when refrigerator is first
installed

‘Water dispenser has not been used
for a long time

Water system has drained

Wait 24 hours for the refrigerator to
completely cool down.

Dispense water, until all water in
system is replenished

‘Allow several hours for replenished
supply to chill

Water dispenser does not work*

‘Water supply line turned off or ot
connected

‘Water filter clogged or filter/bypass
plug not installed

‘Air may be trapped in the water
system

Water in reservoir is frozen because
the controls are set too cold

See Installing the Water Line

Replace filter cartridge or remove filter
and install bypass plug™

Press the dispenser arm for at least 5
minutes.

Set the refrigerator control to a warmer
setting and wait 24 hours. If the water
does not dispense after 24 hours, call
for service

Water spurting from dispenser” Newly installed filter cartridge Run water from the dispenser for 5 minules (aboul 2 gallons)
No water or ice cube production*

Supply line or shutoff valve is clogged

Water fiter is clogged

Filter cartridge not praperly installed
Ioe maker is turned off

Call a plumber

Replace filter cartridge or remove fiter and install bypass plug

Remove and reinstall fier cartridge,
being certain that it locks in place
Check that the ice maker is turned on.
See About the Automatic Ice Maker.

Water is leaking from dispenser” Ait may be presentin the water line
system, causing water to drip after
being dispensed

Dispense water for at least 5 minutes to
remove air from system

'AUTO FILL under filino fil"

Not all containers wark with AUTOFILL

Error message

Try different container

See page 14,
Clean sensor. See page 14.

AUTO FILL overfills™ Not all containers wark with AUTO FILL Try different container ‘
Freezer cooling, fresh food not cooling Normal, when refrigerator first plugged in or after extended power outage Walt 24 hours for temperature in both
compartments to reach selected temperatures.
Ice dispenser opens after closing freezer drawer Normal The ice dispenser door may open after closing freezer door to allow access
Low brewing flow rate There may have been a dent at the bottom of K-Gup causing the pin to pierce the fiter allowing coffee grounds clogging the bottom pin ‘Avoid using damagedidented K-cups,
and clean the lower needle before next brew
Low brewing flow rate / water drips from inner door Top needle of the brewer clogged Unclog the top needle holes using a paper clip and rinse brewer. Rinse brewer after every use
Brewer is not detected or hot water leaking from top of the brewer Incorrect assembly of brewer in the bracket Make sure the Keurig Logo is in the front. Push brewer all the way in the brackets
Coffee dispensed with splash or bubble bursting Blocked vent hole in the brewer Make sure the vent hole at the botiom of the brewer is clear from food or any other contamination
Beverage quality not as expected You may be using non-standard or out dated K-Cups Recommend using official Keurig K-cups that are nol past expiration and have not been damaged
Liquid drips from the brewer after brewer cyole is completed and the brewer is removed from the bracket It is possible for liquids to be retained by the brewer and drip when itis removed Use a cloth or container to capture the drips when brewer is removed
Delay when using Keurig K-cup Pod dispenser To ensure a quality beverage Is delivered, a short delay is required to ensure the refrigerator is operating correctly Ensuring consistent, quallty operation requires the refrigerator to delay dispense for a short period of time
After brewing, my powdered beverage is not fully cleared from the used pod Depending on size selected, the powder may not dissolve fuly. Some powdered beverages develop into ‘clumps’ when left sitting for some time Shake the powdered pods before brewing to break up these clumps and allow better clearing. For powdered beverage with no filter, use the Cocoa cycle selection
Brewer id Is difficult to close. K-cup is not fully seated Press K-cup all the way down into the. brewer priof to closing the lid. Lower needle must puncture K-cup bfore closing the brewer lid
Brewer leaks during the brew cycle Trouble in closing brewer Iid or damaged K-cup Press K-oup all the way down into the brewer prior to closing the lid. Lower needle must punclure K-cup bfore closing the brewer lid. Recormend using official Keurig
K cups that have not been damaged and have a good seal between the top cover and plastic bottom

Truth or Myth

Truth or Myth? Answer Explanation
The refrigerator water filter may require
replacement prior to six months
TRUE The water filter indicator will indicate the need to replace the water filter every six months. Water quality varies from city to city; if water flow from the dispenser slows, or ice production decreases, the water filter should be replaced, even though the filter indicator may not indicate the need for replacement.
The automatic ice maker in my refrigerator will produce ice when the refrigerator is plugged in to a power receptacle. MYTH The refrigerator must be connected to water, and the ice maker must be turned on. Make sure the ice maker is turned on, only after the water line is connected and water is turned on. The ice maker can be turned on/off from the controls and ensure the ice maker is on, as indicated on the refrigerator control panel. See About the Automatic Ice Maker
After the refrigerator has been plugged in and connected to water, I will immediately have unlimited chilled water available from the water dispenser. MYTH The water dispenser tank located inside the refrigerator stores water for dispensing. The water in this tank requires 24 hours to chill after installation. High usage conditions will not allow time for the water to chill.
After water dispenses, a few drops of water are normal. TRUE A few drops of water may fall from the dispenser, after the dispenser paddle has been released. To minimize the drops, remove the glass slowly from the dispenser.
I will never see frost inside the freezer compartment. MYTH Frost inside the freezer typically indicates that the door is not properly sealed, or has been left open. If frost is found, clear the frost using a plastic spatula and towel, then check to ensure that no food packages or containers are preventing the freezer door from closing. Check the refrigerator control panel to ensure the door alarm is on.
When the refrigerator is installed, or after replacing the water filter, I must dispense water for five minutes. TRUE A newly installed refrigerator or water filter contains air in the water lines. Press the dispenser paddle and dispense cold water for at least 5 minutes to remove air from the water line, and flush the filter.
To fill the ice bucket to the maximum capacity, I should dispense 12 and 18 hours after installation. TRUE Dispensing 3-4 cubes 12 hours and 18 hours after installation, allows ice to disperse within the ice bucket, which in turns calls on the ice maker to produce additional ice. Normal ice production = 100 cubes in 24 hours.
I can use the water filter bypass plug to determine if the filter requires replacement. TRUE Decrease in flow from the water dispenser, or decreased ice production, may indicate the need to replace the water filter. Install the water filter bypass plug (provided with the refrigerator on some models"), and check flow from the dispenser. If water flow returns to normal with the bypass plug in place, replace the water filter.
The top of the refrigerator doors will always be aligned. MYTH Several things can affect the refrigerator door alignment, including the floor the refrigerator is installed on and loading of doors. If the top of the refrigerator doors are not aligned, use a 1/4" allen wrench to adjust the right/left hand door. The adjustment screw is located on the bottom right or left hand side of the door. Refrigerator doors should be open during height adjustment. Open the freezer door to access the screw. See Step 8.
Refrigerator door handles can be easily tightened. TRUE If door handles are loose or have a gap, the handle can be adjusted using a 1/8" allen wrench, on set screws located on the ends of the handles.
There may be odor and taste problems with your ice. TRUE After starting the ice maker throw away 24 hours of ice production to avoid odor and taste problems.
I can make fine adjustments to the Refrigerator Doors to align them TRUE If the refrigerator doors are not aligned, use a 1/4" Allen wrench to adjust the right hand door. The adjustment screw is located on the bottom of the right door. Open the freezer door to access.
Door handles should always be removed for installation. MYTH If the doors must be removed do not remove the handles, or if the refrigerator will fit easily through the passage way opening. Adjust handles that are loose or have a gap, by adjusting 1/8" set screws on either end of handles.
Door removal is always required for installation. MYTH Check chart on reverse side of this instruction. Doors should only be removed when necessary to prevent damage from passage way or access to final location.
Refrigerator doors that won’t close after
installation, can be adjusted to close properly.
TRUE Door mechanism works best if installed at 907+ If installed at 180", remove the door from the mid hinge, and swing the door 180 before. reinstalling. See Reinstalling the Refrigerator Doors.
There is an adjustment to rear wheels. MYTH Front leveling legs are adjustable and should be used to balance the refrigerator. Leveling legs are used to make initial refrigerator door adjustment.
Check for leaks after all water connections are made. TRUE While purging the air from the water system, check all water line connections for leaks. Check the connection to the household water supply at back of refrigerator, and door water line connect.
Any packaging residue can be cleaned off the refrigerator using any cleaner. MYTH Do not use wax, polish, bleach. or other products containing chlorine on Stainless Steel panels, door handles and trim. Check this instruction under "Cleaning the Outside for full details .


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