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Problem Possible Causes What To Do
Water has poor tas te/odor
(on some models)
Water dispenser has not been used
for a long time.
Dispense water until all water in system is replenished.
Water in first glass is warm
(on some models)
Normal when refrigerator Wait 24 hours for the refrigerator to completely cool
down.
Water dispenser has not been used
for a long time.
Dispense water until all water in system is replenished.
Water system has been drained. Allow several hours for replenished supply to chill.
Water dispenser does not
work (on some models)
Water supply line turned off or
not connected.
See Installing the water line.
Water filter clogged. Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water
system.
Press the dispenser arm for at least two minutes.
Dispenser is LOCKED. Press and hold the Lock pad for 3 seconds.
Water spurting from
dispenser
Newly-installed filter cartridge. Run water from the dispenser for 3 minutes (about 1
1
/2
gallons).
Water is not dispensed Water in reservoir is frozen. Call for service.
No water or ice cube
production
Supply line or shutoff valve is
clogged.
Call a plumber.
Water filter clogged. Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKED. Press and hold the Lock pad for 3 seconds.
Refrigerator has odor Foods transmitting odor to
refrigerator.
Foods with strong odors should be tightly wrapped.
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. See Care and cleaning.
Defrost water drainage system
needs cleaning.
See Care and cleaning.
Moisture forms on outside
of refrigerator
Not unusual during periods of high
humidity.
Wipe surface dry.
Moisture collects inside Too frequent or too long door
openings.
Interior light does not work No power at outlet. Replace fuse or reset the breaker.
Light bulb burned out. See Replacing the light bulbs.
Water on kitchen floor or on
bottom of freezer
Drain in the bottom of the freezer
clogged.
See Care and cleaning.
Cubes jammed in chute. Poke ice through with a wooden spoon.
Hot air from bottom of
refrigerator
Normal air flow cooling motor.
In the refrigeration process, it is
normal that heat be expelled in the
area under the refrigerator. Some
floor coverings are sensitive and
will discolor at these normal and
safe temperatures.
Cubed Ice was selected but
Crushed Ice was dispensed
(
on some models)
Last setting was Crushed Ice. A few cubes were left in the crusher from the previous
setting. This is normal.
Frequent “buzzing” sound Icemaker power switch is in the Slide the power switch to the OFF position. Keeping it in
the ON position will damage the water valve.
Before you call for service…
18
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