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15
newair.com
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem
before calling the service technician.
Problem
Possible Causes and Solution
Appliance is not
running
• Appliance is not plugged in.
• Appliance is not turned on.
• Check voltage of the installation.
• Check if the circuit breaker or the fuse has blown.
Appliance is not
cold enough
• Check the temperature control setting.
• Check if ambient temperature is beyond appliance
operating temperature.
• The door is opened too frequently.
• The door is not closed properly.
• The door is not sealing properly.
• Insufficient free space around the appliance.
The compressor
starts and stops
frequently
• The external temperature is high.
• A large quantity of bottles has been put into the cellar.
• The appliance is opened frequently.
• The door is not properly closed.
•
The cellar has not been correctly set.
LED lights do
not operate
• The appliance is not plugged in.
• The fuse has blown.
• LED lights are broken.
• The light switch is off.
Vibration
• Check and ensure that the appliance is level
The appliance
mates a lot of
noise
• The rattling noise may come from the flow of the
refrigerant, which is normal.
• At the end of a cooling cycle, you can hear the noise of
water circulating.
• Expansion and contraction of the internal walls may
cause a cracking sound.
• The appliance is not level.
•
Check if fan is in good condition.
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