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Frequently Asked Questions
Unusual performance of the coffee system
Problem Possible cause and solution
The display remains
dark when the coffee
machine is turned on
using theOn/Offbut-
ton.
The On/Off button was not held for long enough.
Tap and hold theOn/Offbutton for at least
3seconds.
The plug is not properly plugged into the electrical
socket.
Insert the plug into the electrical socket.
The fuse has tripped because the coffee machine,
voltage, or another appliance is defective.
Remove the plug from the socket.
Contact a qualified electrician or Technical
Service.
The lighting remains off
after the coffee ma-
chine has been
switched on.
The lighting has been switched off.
Switch the lighting on (see “Lighting” in the
“Settings” chapter).
The lighting is faulty.
Contact Technical Service.
The coffee machine
does not respond to op-
eration via the display.
There is a fault.
Tap and hold theOn/Offbutton until the display
switches off and the machine restarts.
The coffee machine
turns off suddenly.
The factory-set switch-off time (20minutes) or the
switch-off time you have programmed has been
reached.
If required, you can select a new switch-off time
(see “Settings – Timer”).
The plug is not properly plugged into the electrical
socket.
Insert the plug into the electrical socket.
The sensor buttons do
not respond.
The coffee machine can
no longer be operated.
There is an internal fault.
Disconnect the coffee machine from the electricity
supply by removing the plug from the socket or
switching off the breaker.
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