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15
If your heater fails to operate, please follow the procedures below.
This heater is intended to be a ceiling-mounted heater. It has a
thermal cut-off protection feature. If the thermal cut-off protection
trips, switch OFF the circuit breaker. The unit should reset
automatically after 10 minutes. If the thermal cut-off protection trips
again, consult a certified electrician to determine the reason for
overheating.
Problem
Probable Cause
Solution
Unit is
not
heating
Overheat protection has
temporarily deactivated the
heater.
Turn the heater OFF.
Switch OFF the circuit breaker.
Wait 10 minutes before turning on
the heater.
Room temperature has
warmed to thermostat setting.
To increase room temperature,
adjust the thermostat control knob
to a higher setting.
Breaker/Fuse has been
tripped.
Check your electrical box to
confirm the breaker has not been
blown. This might occur if the
receptacle is shared between other
high-consumption appliances.
Unit
produces
a burning
smell
Check & ensure there are no
combustible materials within
0.9 meters (3 feet) surrounding
the heater.
Remove any combustible items
from the heater.
A drop of oil fell on the heating
coil during the manufacturing
process. It will quickly
evaporate and should not
occur again.
Ensure room containing the heater
is well ventilated.
Ensure a minimum clearance
of 1ft (12 inches) from both
sides, and 4.5 inches from the
back.
Reposition the heater so there is
enough space between the heater
and the adjacent walls.
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE HEATER
YOURSELF. DOING SO COULD CAUSE HEATER DAMAGE OR
PERSONAL INJURY.
TROUBLESHOOTING
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