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10
®/™ ©2019 KitchenAid. All rights reserved. Used under license in Canada.
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
tollfree at 1-800-541-6390 or write to:
Customer eXperience Center, KitchenAid
Small Appliances, P.O. Box 218, St. Joseph,
MI 49085-0218
Outside the United States and Puerto
Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Cordless
Hand Mixer for information on how to
obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Center
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
We’re so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Cordless Hand
Mixer should fail within the first year
of ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original
Cordless Hand Mixer returned to us. Your
replacement unit will also be covered by
our one year limited warranty. Please follow
these instructions to receive this quality
service. If your Cordless Hand Mixer should
fail within the first year of ownership, simply
call our toll-free Customer eXperience
Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Cordless Hand Mixer, use the carton and
packing materials to pack up your original
Cordless Hand Mixer.
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your Cordless
Hand Mixer should fail within the first year
of ownership, KitchenAid Canada will
replace your Cordless Hand Mixer with an
identical or comparable replacement. Your
replacement unit will also be covered by
our one year limited warranty. Please follow
these instructions to receive this quality
service. If your Cordless Hand Mixer should
fail within the first year of ownership, take
the Cordless Hand Mixer or ship collect to
an Authorized KitchenAid Service Center.
In the carton include your name and
complete shipping address along with a
copy of the proof of purchase (register
receipt, credit card slip, etc.). Your
replacement Cordless Hand Mixer will
be returned prepaid and insured. If you
are unable to obtain satisfactory service
in this manner call our toll-free Customer
eXperience Center at 1-800-807-6777.
Or write to us at:
Customer eXperience Center
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR
ORDERING ACCESSORIES AND REPLACEMENT PARTS
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