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First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
mfyou experience Possibme Causes
Dryer will not run
Door not closed completely.
START/PAUSE button not pressed
firmly or held long enough.
Make
Press
sure the dryer door is closed completely.
and hold the START/PAUSE button 2-5 seconds.
Household fuse is blown or circuit There may be 2 household fuses or circuit breakers for the
breaker has tripped, dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuses or reset the
circuit breaker. If the problem continues, call an electrician.
Incorrect power supply. Electric dryers require 240-volt power supply.
Check with a qualified electrician.
Wrong type of fuse. Use a time-delay fuse.
Dryer will not heat The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Humming or whining
noise with Steam cycle
selected
Thumping noise
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Supply line valve not open.
Water pump on dryer is running.
Dryer hasn't been used in a while.
A small object caught between the
edges of dryer drum.
Dryer isn't properly leveled.
Clothing is balled up in dryer.
Gas valve operating.
Lint screen is clogged with lint.
The exhaust vent or outside
exhaust hood is clogged with lint,
restricting air movement.
Rattling or vibrating
noise
Clicking noise
Clothes are not drying
satisfactorily or drying
times are too long
The exhaust vent is not the correct
length.
Electric dryers require 240-volt power supply.
Check with a qualified electrician.
For gas dryers, make sure that the valve on the gas supply line
is open.
The water pump on the dryer is used during the Steam function. If
the dryer has just been installed or unused for an extended period,
the pump may be louder and run longer. This is normal.
This is normal. The thumping sound should diminish after a few
minutes of use.
Check the front and rear edges of the drum for small objects. Clean
out pockets before laundering.
The dryer may vibrate if not properly installed. See the
Installation Instructions. All four dryer feet should be in firm
contact with the floor.
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
On gas dryers, you may hear the gas valve clicking as it opens and
closes. This is normal.
Clean lint screen before each load.
Run the dryer for 5-10 minutes. Hold your hand under
the outside exhaust hood to check air movement. If you
do not feel air movement, clean exhaust system of lint
or replace exhaust vent with heavy metal or flexible metal vent.
See the Installation Instructions.
Check that the exhaust vent is not too long or has
too many turns. Long venting will increase drying times.
See the Installation Instructions.
The exhaust vent diameter is not Use 4" (102 mm) diameter vent material.
the correct size.
The dryer is not level.
The Air Only temperature setting
has been selected.
Clothes not contacting the moisture sensors during Automatic
cycles. See "Level the Dryer" in the Installation Instructions.
Select the right temperature for the types of garments
being dried. See "Cycle Guide".
J
15
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