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Problem solving guide
56
Other problems
Problem Cause and remedy
The door to the freezer
will not open because it
has been opened and
closed too many times
in succession.
This is not a fault. The suction caused by opening
and closing the door is preventing the door from
opening. Wait approx. 1minute and then try again.
It should now open without force.
Food has frozen to-
gether.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The external walls of
the appliance feel
warm.
This is not a fault. The heat created by the
evaporator is used to prevent condensation.
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