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TROUBLESHOOTING
Check the drain air gap anytime your dishwasher
isn't draining well
Some state or local plumbing codes require the addition of
a drain air gap between a built-in dishwasher and the
home drain system. If a drain is clogged, the drain air gap
protects your dishwasher from water backing up into it.
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The drain air gap is usually located on top of the sink or
countertop near the dishwasher. Toorder a drain air gap
call 1-800-366-7278 and ask for Part Number 300096.
NOTE: The drain air gap is an external plumbing device
that is not part of your dishwasher. The warranty provided
with your dishwasher does not cover service costs directly
associated with the cleaning or repair of the external drain
air gap.
To clean the drain air gap
Clean the drain air gap periodically to ensure proper
drainage of your dishwasher. Follow the cleaning
instructions provided by the manufacturer. With most
types, you lift off the chrome cover. Unscrew the plastic
cap. Then check for any soil buildup. Clean if necessary.
Storing for the summer
Protect your dishwasher during the summer months by
turning off the water supply and power supply to the
dishwasher.
Winterizing your dishwasher
Protect your dishwasher and home against water damage
due to freezing water lines. If your dishwasher is left in a
seasonal dwelling or could be exposed to near freezing
temperatures, have your dishwasher winterized by
authorized service personnel.
First try the solutions suggested here and
possibly avoid the cost of a service call...
Dishwasher is not operating properly
Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the "Cycle Selection
Chart."
Is there power to the dishwasher? Has a household fuse
blown or circuit breaker tripped?
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does
not restart, call for service.
Is the water shut-off valve (if installed) turned on?
Dishwasher will not fill
Is the overfill protection float able to move up and down
freely? Press down to release.
Dishwasher seems to run too long
Is the water supplied to the dishwasher hot enough? The
dishwasher runs longer while heating water. Refer to the
"Water Temperature Tips" section.
A delay automatically occurs in some wash and rinse
cycles until the water reaches the proper temperature.
Water remains in the dishwasher
Is the cycle complete?
Detergent remains in the covered section of the
dispenser
Is the cycle complete?
Is the detergent lump-free? Replace detergent if
necessary.
Is the bottom rack installed properly with the bumpers in
the front? Refer to the "Parts and Features" section.
Reinstall the rack if necessary.
White residue on the front of the access panel
Was too much detergent used? Refer to the "Detergent
Dispenser" section.
Is the brand of detergent making excess foam? Try a
different brand to reduce foaming and eliminate buildup.
Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse
cycle once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a
vinegar rinse as described in "Spotting and filming on
dishes" later in this Troubleshooting guide.
Condensation on the kitchen counter (built-in
models)
Is the dishwasher aligned with the counter top? Moisture
from the vent in the dishwasher console can form on the
counter. Refer to the Installation Instructions for more
information.
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