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Theseguidelinesshouldbeusedbyaqualifiedserviceagent.CallSearsService
at1-800-4-MY-HOME_R_(I-800-469-4663)forassistance.
Improperlysealed,hotorcoldsupplyconnection, Tightenthreadedconnections.
WATERLEAKS relief valve, drain valve, or thermostat threads.
Leakage from other appliances or water lines. Inspect other appliances near water heater.
Condensation of flue products. Refer to CONDENSATION.
Thermal expansion in closed water system. Install thermal expansion tank (DO NOT plug T&P valve).
LEAKING T&P VALVE Improperly seated valve. Check relief valve for proper operation
(DO NOT plug T&P valve),
High sulfate or mineral content in water supply, Drain and flush heater thoroughly, then refill,
SMELLY ODORS
Bacteria in water supply. Chlorinate or aerate water supply.
Gas control knob not positioned correctly. Refer to LIGHTING INSTRUCTIONS.
Main gas suppty off. Turn on main gas shutoff valve.
PILOT WILL NOT LIGHT ThermocoupIe malfunction. Reptace pilot assembly and/or thermocouple.
BURNER WILL NOT Thermocoupte malfunction, Replace pilot assembly and/or thermocouple.
STAY LIT Defective Gas Control. Replace Gas Control,
Dirty pilot burner, Clean pilot assembly,
Thermocouple malfunction, Replace pilot assembly and/or thermocouple.
PILOT OUTAGE Thermocouple tip is not in contact with pilot flame. Insert thermocouple correctly.
Defective Gas Control. Replace Gas Control,
Heater not tit or thermostat not on. Refer to LIGHTING INSTRUCTIONS,
Thermostat set too low. Refer to TEMPERATURE REGULATION.
Heater undersized. Reduce hot water use.
NOT ENOUGH
NOT WATER Low gas pressure. Contact your gas supplier.
Incoming water is unusually cold. Allow more time for heater to re-heat.
Leaking hot water pipes or fixtures. Have plumber check and repair leaks.
High temperature timit switch activated. Contact Sears Service to determine cause.
WATER TOO NOT Thermostat set too high. Refer to TEMPERATURE REGULATION.
_/ATER HEATER SOUND_ Condensation dripping on burner. Refer to CONDENSATION.
SIZZLING OR Sediment or calcium in bottom of heater tank. Clean sediment from tank. Refer to DRAINING
RUMBLING instructions in Maintenance section of manual.
Improper combustion. No adjustment available, Contact a Sears Service
SOOTING
to determine cause.
VENTGASODORS
Lack of supply air.
Improperly installed vent piping.
Downdraft.
Poor combustion.
Contact Sears Service to determine cause.
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