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TROUBLESHOOTING CONT.
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ENGLISH
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Frost or ice crystals
on frozen food
Freezer door left open or opened
frequently
Turn knob counter-clockwise to change to a
0#(7%(!&%))+:;d!#--/0!MW!*/'(&!)/!#>I'&)
Items blocking freezer air vents and
preventing proper air flow
Move items away from rear wall
Food freezing in
refrigerator
Food placed too close to the air vent Move items away from back and top of the
refrigerator
Temperature control knob set too low 6>I'&)!)*%!$:/,!B/':)%(ZB-/B$0+&%!)/!#!0#(7%(!
setting
Freezer door pops
open when closing
the refrigerator
door
Normal if freezer door closes
afterwards on its own
This indicates a good seal if freezer door closes
on its own
If freezer doesn’t close on its own after
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See leveling leg feature instructions in Installing
Your Refrigerator section
Door does not
close properly
Refrigerator isn’t level See leveling leg feature instructions in Installing
Your Refrigerator section
Something is obstructing door closure Check for and remove obstructions
4+,(#)+/:!/(!(#))-+:; Refrigerator is not resting firmly on
floor
See leveling leg feature instructions in Installing
Your Refrigerator section
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