
Thank you for purchasing a Galanz product. Please read this manual carefully for correct usage and safety,
and keep for future reference. For service, support and warrant y information, call 800-562-0738.
User Manual
Model# GL1FR24ASSAGN

FPO
CONTENT
CONTENT
1
RANGE SAFETY ..................................................................................................................................................................... 2
2............................................................................................................................................................ tekcarB pit-itnA ehT
3................................................................................................................................IMPORTANT SAFETY INSTRUCTIONS
6..................................................................................
..................................................................... SERUTAEF DNA STRAP
8..................................................................................................................................................................CONTROL PANEL
COOKTOP USE ..................................................................................................................................................................... 9
9.................................................................................................................................. srenruB eht fo noitarepO dna noitingI
01............................................................................................................................................................................ erawkooC
OVEN USE ............................................................................................................................................................................. 11
11................................................................................................................................................. nevO saG eht htiw gnikooC
21.
.................................................................................................................................................. seuqinhceT dna spiT nevO
RANGE CARE ....................................................................................................................................................................... 14
41............................................................................................................................................................................. gninaelC
TROUBLESHOOTING ........................................................................................................................................................... 17
71............................................................................................................................................. smelborP gnitsaoR dna gnikaB
81............................................................................................................................................................................. potkooC
91................................................................................................................................................................................... nevO
WARRANTY REGISTRATION ............................................................................................................................................... 21
LIMITED WARRANTY............................................................................................................................................................ 20

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and keep for future reference. For service, support and warranty information, call 800-562-0738.
FPO
RANGE SAFETY
RANGE SAFETY
THE ANTI-TIP BRACKET
2
Your safety and the safety of others are very
important.
We have provided many important safety messages in
this manual and on your appliance. Always read and
obey all safety messages.
DANGER
WARNING
CAUTION
This is the safety alert symbol
.
This symbol alerts you to potential
hazards that can kill or hurt you and
others. All safety messages will follow
the safety alert symbol and either the
word “DANGER,” “WARNING” or
“CAUTION.”These words mean:
An imminently hazardous
situation. You could be
killed or seriously injured if you don’t immediately
follow instructions.
A potentially hazardous
situation which, if not
avoided, could result in death or serious bodily injury.
A potentially hazardous
situation which, if not
avoided, may result in moderate or minor injury.
All safety messages will tell you what the potential hazard
is, tell you how to reduce the chance of injury,and tell
you what can happen if the instructions are not followed.
RANGE SAFETY
WARNING
A child or adult can tip the range and be killed.
Connect anti-tip bracket to rear range foot.
Reconnect the anti-tip bracket, if the range is moved.
See the installation instructions for details.
Failure to follow these instructions can result in
death or serious burns to children and adults.
Making sure the anti-tip bracket is installed:
• Slide range forward.
• Look for the anti-tip bracket securely
• Slide range back so rear range
foot is under anti-tip bracket.
Tip Over Hazard
attached to floor.

IMPORTANT SAFETY INSTRUCTIONS
FPO
RANGE SAFETY
3
the range, follow basic precautions, including
shock, injury to persons, or damage when using
WARNING: To reduce the risk of fire,electrical
the following:
• WARNING: TO REDUCE THE RISK OF TIPPING OF
THE RANGE, THE RANGE MUST BE SECURED BY
PROPERLY INSTALLED ANTI-TIP DEVICES. TO
CHECK IF THE DEVICES ARE INSTALLED PROPERLY,
SLIDE RANGE COMPLETELY FORWARD, LOOK
FOR ANTI-TIP BRACKET SECURELY ATTACHED
TO THE FLOOR BEHIND THE RANGE AND
SLIDE RANGE COMPLETELY BACK UNTIL THE
REAR RANGE FOOT IS UNDER ANTI-TIP BRACKET.
• WARNING: NEVER use this appliance as a
space heater to heat or warm the room.
Doing so may result in carbon monoxide
poisoning and overheating of the oven.
• WARNING: NEVER cover any slots, holes or
rack with materials such as aluminum foil.
Doing so blocks airflow through the oven
and may cause carbon monoxide poisoning. Aluminum
foil linings may also trap heat, causing a fire hazard.
• CAUTION: Do not store items of interest to children
in cabinets above a range or on the back guard of a range
– children climbing on the range to reach items could be
seriously injured.
• Do Not Leave Children Alone– Children should not be left
alone or unattended in area where the range is in use.
They should never be allowed to sit or stand on any part of
the range.
• Wear Proper Apparel – Loose-fitting or hanging garments
should never be worn while using the range.
• User Servicing – Do not repair or replace any part of
the range unless specifically recommended in the manual.
All other servicing should be referred to a qualified
technician.
• Storage in or on the Range –Flammable materials should
not be stored in an oven or near surface units.
• Do Not Use Water on Grease Fires- Smother fire or flame
passages in the oven bottom or cover an entire
READ AND SAVE THESE INSTRUCTIONS
RANGE SAFETY

FPO
RANGE SAFETY
4
or use dry chemical or foam-type extinguisher.
• Use Only Dry Potholders – Moist or damp potholders
on hot surfaces may result in burns from steam. Do not let
potholder touch hot heating elements. Do not use a towel
or other bulky cloth.
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
UNITS – Surface units may be hot even though they
are dark in color. Areas near surface units may become
hot enough to cause burns. During and after use, do not
touch, or let clothing or other flammable materials contact
surface units or areas near units until they have had
sufficient time to cool. Among those areas are the cooktop
and surfaces facing the cooktop.
• Never Leave Surface Units Unattended at High Heat
Settings – Boil over causes smoking and greasy spillovers
that may ignite.
• Glazed Cooking Utensils – Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for range-top service without
breaking due to the sudden change in temperature.
• Utensil Handles Should Be Turned Inward and Not
Extend Over Adjacent Surface Units – To reduce the
risk of burns, ignition of flammable materials, and
spillage due to unintentional contact with the utensil,
the handle of a utensil should be positioned so that it
is turned inward, and does not extend over adjacent
• Clean Cooktop With Caution – If a wet sponge or cloth
is used to wipe spills on a hot cooking area, be careful
to avoid steam burn. Some cleaners can produce
noxious fumes if applied to a hot surface.
• Use Care When Opening Door – Let hot air or steam
escape before removing or replacing food.
• Do Not Heat Unopened Food Containers – Build-up
of pressure may cause container to burst and result
• Keep Oven Vent Ducts Unobstructed.
• Placement of Oven Racks – Always place oven racks
in desired location while oven is cool. If rack must
READ AND SAVE THESE INSTRUCTIONS
surface units.
in injury.
RANGE SAFETY

RANGE SAFETY
FPO
5
be moved while oven is hot, do not let potholder
contact hot heating element in oven.
• DO NOT TOUCH HEATING ELEMENTS OR INTERIOR
SURFACES OF OVEN –Heating elements may be hot
even though they are dark in color. Interior surfaces of
an oven become hot enough to cause burns.
During and after use, do not touch, or let clothing or
other flammable materials contact heating elements or
interior surfaces of oven until they have had sufficient
time to cool. Other surfaces of the appliance may
become hot enough to cause burns – among these
surfaces are oven vent openings and surfaces near
these openings, oven doors, and windows of oven doors.
• Proper Installation – The range, when installed,
must be electrically grounded in accordance with
local codes or, in the absence of local codes, with
the National Electrical Code, ANSI/NFPA 70.
In Canada, the range must be electrically grounded
in accordance with Canadian Electrical Code. Be sure
the range is properly installed and grounded by a
• Disconnect the electrical supply before servicing the
appliance.
• Injuries may result from the misuse of appliance doors
or drawers such as stepping, leaning, or sitting on the
doors or drawers.
• Maintenance – Keep range area clear and free from
combustible materials, gasoline, and other flammable
vapors and liquids.
For units with ventilating hood –
• Clean Ventilating Hoods Frequently – Grease should not
• When flambé cooking under the vent hood, turn the fan on.
be allowed to accumulate on hood or filter.
READ AND SAVE THESE INSTRUCTIONS
qualified technician.
• Top burner flame size should be adjusted so it does not
extend beyond the edge of the cooking utensil.
For self-cleaning ranges –
• Do Not Clean Door Gasket –The door gasket is essential
for a good seal. Care should be taken not to rub, damage,
or move the gasket.
• Do Not Use Oven Cleaners – No commercial oven cleaner
or oven liner protective coating of any kind should be used
in or around any part of the oven.
• Clean Only Parts Listed in Manual.
RANGE SAFETY

PARTS AND FEATURES
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and keep for future reference. For service, support and warranty information, call 800-562-0738.
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PARTS AND FEATURES
6
PARTS AND FEATURES
This manual covers several different models. The range you have purchased may have some or all of the items listed. The locations
and appearances of the features shown here may not match those of your model.
a
b
c
e
d
f
g
h
i
j
m
lk
n
a. Left Rear Surface Burner
b. Left Front Surface Burner
c. Oven Vent
d. Model and Serial Number Plate
e. Anti-tip Bracket
f. Grate
g. Right Rear Surface Burner
h. Right Front Surface Burner
i. Control Panel
j. Door Gasket
k. Broil Burner
l. Oven Light
m.Bottom Burner (not visible)
n. Oven Door Window

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and keep for future reference. For service, support and warranty information, call 800-562-0738.
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PARTS AND FEATURES
7
CTRONIC CONTROL
MAX
MIN
a
OFF
b
c
d
e
b. Burner Cap
a. Control Knob Off Position
c. Burner Head
d. Electrode
e. Flame Detector (On Some Models)
Accessory
Both flat-bottom wok pans and round-bottom wok
pans supported with the wok ring (provided) can be
used with all models.
a
a. Wok Ring

CONTROL PANEL
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and keep for future reference. For service, support and warranty information, call 800-562-0738.
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CONTROL PANEL
CONTROL PANEL
8
24" MODELS
Timer
Set
Cook
Time
End
Time
Set
Clock
MAX
OFF
MIN
MAX
OFF
MIN
MAX
OFF
MIN
MAX
OFF
MIN
°
F
MIN
OFF
OFF
Light
Conv
Fan
Broil
MAX
300
350
400
450
325
abcdfe
a. Front Left Burner
b. Rear Left Burner
c. Rear Right Burner
d. Front Right Burner
e. Temperature Control
f. Features Control
CLOCK AND TIMER
Your model has a digital display, 12-hour clock with three Control buttons.
IMPORTANT: In the event of a power failure, all settings including the time display will be lost. When the power is returned,
the bar above Timer Set and 12:00 will be displayed.

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and keep for future reference. For service, support and warranty information, call 800-562-0738.
FPO
COOKTOP USE
9
COOKTOP USE
COOKTOP USE
TIME OF DAY
When the power is connected, the screen displays 12:00 and
the bar above “Set Clock.”
To set the correct time, press the up arrow or down arrow until
the correct time is displayed. After 5 seconds, the clock will
start automatically, or you can press the function button to
select manual operation.
Timer
Set
Cook
Time
End
Time
Set
Clock
abc
a. Decrease Time
b. Function
c. Increase Time
SET THE TIMER
The digital countdown timer can be set up to 12 hours and 59
minutes maximum.
To set the timer, press the function button repeatedly until the
bar above Timer Set is displayed. Once the function button is
released, the current time is displayed and the bar above Timer
Set flashes. When the function button is pressed the remaining
time is displayed. When the set time is reached, Timer Set
disappears and the alarm will ring. To stop the alarm, press any
button.
NOTE: After pressing the function button, you must set the
timer within 5 seconds.
Read the instructions before installing or using this appliance.
1. This appliance shall be installed in accordance with the
regulations in force and only used in a well-ventilated space.
2. The use of a gas-cooking appliance results in the production
of heat and moisture in the room in which it is installed.
Ensure that the kitchen is well ventilated: keep natural
ventilation holes open or install a mechanical ventilation
device (mechanical extractor hood).
3. Prolonged intensive use of the appliance may call for
additional ventilation, for example opening of a window, or
more effective ventilation, for example, increasing the level
of mechanical ventilation where present.
IGNITION AND OPERATION OF THE
BURNERS
In order to ignite a burner, push down on the knob while
rotating it counterclockwise, until the knob indicator is
aligned with the ignite icon .
To turn off the burner, rotate the knob clockwise until the
indicator on the knob is aligned with OFF.
For models with a safety valve - Once the flame is lit, hold the
knob depressed for about 3-4 seconds until the device keeps
the burner automatically lit. If the burner fails to ignite, wait
one minute for the gas to dissipate before attempting to
reignite. Adjust the flame intensity by rotating the knob
counterclockwise from MAX (maximum) to MIN (minimum).

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and keep for future reference. For service, support and warranty information, call 800-562-0738.
FPO
COOKTOP USE
COOKTOP USE
10
POWER FAILURE
In case of prolonged power failure, the surface burners can be
lit manually. Hold a lit match near a burner and turn knob
counterclockwise until the indicator is aligned with MAX.
After the burner is lit, turn knob to desired setting.
The electric igniter must not be actuated for longer than 15
seconds. Should the burner not light, or should the burner be
unintentionally turned off, immediately close the burner, and
wait at least 1 minute before repeating. Once ignited, adjust
the flame as desired.
In the case of unintentional flame extinguishing, the safety valve
intervenes by shutting off the gas to the burners.
For lower gas consumption and a better result, use saucepans
with a diameter matching the diameter of the burner, to
avoid the flame coming up around the sides of the saucepan.
See the Container Table. Use only flat-bottomed pans.
As soon as liquid starts to boil, turn the flame down to a level
sufficient to maintain boiling.
COOKWARE
MATCH PAN DIAMETER TO FLAME SIZE
The flame should be the same size as the bottom of the pan or
smaller. Do not use small pans with high flame settings as the
flames can lick up the sides of the pan.Oversize pans that span
two burners are placed front to rear, not side to side.
USE BALANCED PANS
Pans must sit level on the cooktop grate without rocking.
Center the pan over the burner.
USE A LID THAT FITS PROPERLY
A well-fitting lid helps shorten the cooking time. Flat, heavy
bottom pans provide even heat and stability.
BALANCED PAN
UNBALANCED PAN
CONVEX
(ROUNDED)
CONC AVE
(HOLLOW)
FLAME TOO LARGE
FOR PAN SIZE
USE LIDS THAT
FIT PROPERLY

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and keep for future reference. For service, support and warranty information, call 800-562-0738.
FPO
OVEN USE
OVEN USE
11
OVEN USE
CONTAINER TABLE
Burner Min Saucepan Max Saucepan
Auxiliary 3.5” (9.0 cm) 6.3” (16 cm)
Semi-rapid 5.1” (13 cm) 7.1” (18 cm)
Rapid 5.9” (15 cm) 10.2” (26 cm)
Triple ring 8.3” (21 cm) 10.2” (26 cm)
COOKING WITH THE GAS OVEN
BAKING AND ROASTING
This oven features a gas burner located under the oven
cavity which provides evenly distributed heat from the
bottom of the oven. The heat rises naturally to bake food
evenly.
The heated air circulating naturally, cooks meats to a
flavorful, crispiness outside while keeping the inside
tender and juicy.
BROILING
This oven features a gas burner located at the top of the
oven cavity which provides evenly distributed heat from
the top of the oven.
The broil burner will remain on until the Oven Control knob is turned
to the off position.
TEMPERATURE CONTROL
The Temperature knob is used to select either the Bake or Broil Oven
Mode.
BAKE
Push in on the Temperature knob, and then turn the knob
counterclockwise to automatically ignite the bake burner. Continue
turning the knob to select the required cooking temperature,
between MIN (150°F) and MAX.
Oven Control Display
Illuminates when the oven is preheating.
Turns off when the selected cooking temperature has been reached.
BROIL
Push in on the Temperature control knob, and then turn the knob
clockwise to automatically ignite the broil burner.
NOTE: The broil burner will remain on until the Temperature
control is returned to the OFF position.

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and keep for future reference. For service, support and warranty information, call 800-562-0738.
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OVEN USE
OVEN USE
12
FEATURES CONTROL
Light
The oven cavity light turns ON automatically, when the Bake or
Broil function is selected, and remains on during operation.
Conv (Convection) Fan
During convection cooking, the fan provides hot air circulation
throughout the oven. The movement of heated air around the
food can help to speed up cooking by penetrating the cooler
outer surfaces. Food cooks more evenly, browning and crisping
outer surfaces while sealing moisture inside.
OVEN TIPS AND TECHNIQUES
Baking is cooking with heated air. The lower bake burner is on
which heats the air in the oven cavity, baking the food with
naturally circulating hot air currents.
Follow the recipe or convenience food directions for baking
temperature, time and rack position. Baking time will vary with
the temperature of ingredients and the size, shape and finish of
the baking utensil.
General Guidelines
• For best results, bake food on a single rack with at least 1” -
1
1
/
2
” (2,5 - 3 cm) space between utensils and oven walls.
• Use one rack when selecting the bake mode.
• Check for doneness at the minimum time.
•Use metal bake ware (with or without a non stick finish),
heatproof glass, glass-ceramic, pottery or other utensils
suitable for the oven.
•When using heatproof glass, reduce temperature by 25°F
(15°C) from recommended temperature.
•Use baking sheets with or without sides or jelly roll pans.
•Dark metal pans or nonstick coatings will cook faster with
more browning. Insulated bake ware will slightly lengthen
the cooking time for most foods.
•Do not use aluminum foil or disposable aluminum trays
to line any part of the oven. Foil is an excellent heat
insulator and heat will be trapped beneath it. This will alter
the cooking performance and can damage the finish of the
oven.
•Avoid using the opened door as a shelf to place pans.
•See Troubleshooting for tips to Solving Baking and
Roasting Problems.

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OVEN USE
OVEN USE
13
BAKE CHART
FOOD ITEM
RACK
POSITION
TEMP. °F (°C)
(PREHEATED OVEN)
TIME (MIN)
Cake
Cupcakes
Bundt Cake
Angel Food
2
1
1
350 (175)
350 (175)
350 (175)
19-22
40-45
35-39
Pie
2 crust, fresh, 9”
2 crust, frozen fruit, 9”
2
2
375-400 (190-205)
375 (190)
45-50
68-78
Cookies
Sugar
Chocolate Chip
Brownies
2
2
2
350-375 (175-190)
350-375 (175-190)
350 (175)
8-10
8-13
29-36
Breads
Yeast bread loaf, 9x5
Yeast rolls
Biscuits
Muffins
2
2
2
2
375 (190)
375-400 (190-205)
375-400 (190-205)
425 (220)
18-22
12-15
7-9
15-19
Pizza
Frozen
Fresh
2
2
400-450 (205-235)
475 (246)
23-26
15-18
MEATS
WEIGHT
(lb)
OVEN TEMP.
°F (°C)
RACK
POSITION
TIME
(min. per lb)
INTERNAL
TEMP.°F (°C)
Beef
Rib Roast 4-6 325 (160) 2 16-20 145 (63)
medium rare
18-22 160 (71)
medium
Rib Eye Roast, 4-6 325 (160) 2 16-20 145 (63)
(boneless)
medium rare
18-22 160 (71)
medium
Rump, Eye, Tip, 3-6 325 (160) 2 16-20 145 (63)
Sirloin (boneless)
medium rare
18-22 160 (71)
medium
Tenderloin Roast 2-3 400 (205) 2 15-20 145 (63)
medium rare
Pork
Loin Roast 5-8 350 (175) 2 16-20 160 (71)
(boneless or bone-in)
medium
Shoulder 3-6 350 (175) 2 20-25 160 (71)
medium
Poultry
Chicken whole 3-4 375 (190) 2 18-21 180 (82)
Turkey, not stuffed 12-15 325 (160) 1 10-14 180 (82)
Turkey, not stuffed 16-20 325 (160) 1 9-11 180 (82)
Turkey, not stuffed 21-25 325 (160) 1 6-10 180 (82)
1
Turkey Breast
3-8 325 (160) 15-20 170 (77)
total
Comish Hen
1-1
1
/
2
350 (175) 2 45-75 180 (82)
Lamb
Half Leg 3-4 325 (160) 2 22-27 160 (71)
medium
28-33 170 (77) well
Whole Leg 6-8 325 (160) 1 22-27 160 (71)
medium
28-33 170 (77) well
• See Troubleshooting for tips to Solving Baking and
Roasting Problems.
ROAST CHART
Roast should typically be 20 minutes per pound at
350°F (175°C).

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and keep for future reference. For service, support and warranty information, call 800-562-0738.
FPO
RANGE CARE
14
RANGE CARE
RANGE CARE
CLEANING
IMPORTANT: Before cleaning, make sure all controls
are off and the oven and cooktop are cool. Always follow
label instructions on cleaning products. Soap, water and
a soft cloth or sponge are suggested first unlesss
otherwise noted. Do not use abrasive cleaning products.
EXTERIOR PORCELAIN ENAMEL
SURFACES
Food spills containing acids, such as vinegar and tomato,
should be cleaned as soon as the entire appliance is cool.
These spills may affect the finish.
Cleaning Method:
Glass cleaner, mild liquid cleaner or nonabrasive
scrubbing pad: Gently clean around the model and serial
number plate because scrubbing may remove numbers.
EXTERIOR STAINLESS STEEL
NOTE: Do not use soap-filled scouring pads, abrasive
cleaners, Cooktop Polishing Cream, steel-wool pads,
gritty washcloths or some paper towels. Damage may
occur, even with one-time or limited use.
Rub in direction of grain to avoid damaging.
BROIL CHART
FOOD AND THICKNESS
RACK
POSITION
INTERNAL
TEMP. °F
(°C)
TIME
SIDE 1
(MIN.)*
TIME
SIDE 2
(MIN.)*
Beef
Steak (1-1/2” or more)
Medium rare 4 145 (65) 9-12 8-10
Medium 4 160 (71) 11-13 10-12
Well 4 170 (77) 18-20 16-17
Hamburgers (more than 1”)
Medium 4 160 (71) 8-11 5-7
Well 4 170 (77) 11-13 8-10
Poultry
Chicken Quarters 4 180 (82) 16-18 10-13
Chicken Halves 3 180 (82) 25-27 15-18
Chicken Breasts 4 170 (77) 13-15 9-13
Pork
Pork Chops (1
1
/
4
” or more) 4 160 (71) 12-14 11-13
Sausage - fresh 4 160 (71) 4-6 3-5

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FPO
RANGE CARE
RANGE CARE
15
Cleaning Methods:
Liquid detergent or all-purpose cleaner: Rinse well with clean
water and dry with soft, lint-free cloth.
Stainless Steel Cleaner and Polish
Vinegar for hard water spots
OVEN DOOR EXTERIOR
Cleaning Method:
Glass cleaner and paper towels or nonabrasive plastic
scrubbing pad: Apply glass cleaner to soft cloth or sponge,
not directly on panel.
COOKTOP CONTROL KNOBS
•
Pull knobs straight away from control panel to remove.
When replacing knobs, make sure knobs are in the Off position.
•
Cleaning Method:
Soap and water or dishwasher:
NOTE: Do not use steel wool, abrasive cleansers or oven cleaner.
Do not soak knobs.
CONTROL PANEL
Cleaning Method:
Glass cleaner and soft cloth or sponge: Apply glass cleaner to
soft cloth or sponge, not directly on panel.
NOTE: Do not use abrasive cleaners, steel-wool pads, gritty
washcloths or some paper towels. Damage may occur.
OVEN CAVITY
Food spills should be cleaned when oven cools. At high
temperatures, foods react with porcelain, so staining, etching,
pitting or faint white spots can result.
PORCELAIN-COATED GRATES AND CAPS
•
Clean as soon as cooktop, grates and caps are cool.
•
Food spills containing acids, such as vinegar and tomato,
should be cleaned as soon as the cooktop grates and
caps are cool. These spills may affect the finish.
• To avoid chipping, do not bang grates and caps against
each other or hard surfaces such as cast iron cookware.
•
Do not reassemble caps on burners while wet.
Cleaning Method:
Nonabrasive plastic scrubbing pad and mildly abrasive cleanser
BURNER SPREADER
detergent to remove any deposits which could block the flame
outlet.
Before reinstalling, dry the burner spreader thoroughly so the
burner will ignite properly.
Wash the burner spreader frequently with boiling water and

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FPO
RANGE CARE
RANGE CARE
16
Cleaning Method:
Mild detergent and warm water.
NOTE: Do not use oven cleaners.
OVEN RACKS AND ROASTING RACKS
Cleaning Method:
Steel-wool pad
BROILER PAN
Cleaning Method:
Mildly abrasive cleanser: Scrub with wet scouring pad.
Solution of
1
/
2
cup (125 mL) ammonia to 1 gal. (3.75 L)
water: Soak for 20 minutes, and then scrub with scouring
or steel-wool pad.
Oven cleaner: Follow product label instructions. Porcelain
enamel only, not chrome Dishwasher

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and keep for future reference. For service, support and warranty information, call 800-562-0738.
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TROUBLESHOOTING
TROUBLESHOOTING
17
TROUBLESHOOTING
BAKING AND ROASTING PROBLEMS
With any oven setting poor results can occur for many reasons
other than a malfunction of the oven. Check the chart below
for causes of the most common problems. Since the size,
shape and material of baking utensils directly affect the baking
results, the best solution may be to replace old baking utensils
that have darkened and warped with age and use.
BAKING PROBLEM CAUSE
Food browns unevenly Oven not preheated
Aluminum foil on oven rack or oven bottom
Baking utensil too large for recipe
Pans touching each other or oven walls
Food too brown on
bottom
Oven not preheated
Using glass, dull or darkened metal pans
Incorrect rack position
Pans touching each other or oven walls
Food is dry or has Oven temperature too high
shrunk excessively Baking time too long
Oven door opened frequently
Pan size too large
Food is baking or Oven temperature too low
roasting too slowly Oven not preheated
Oven door opened frequently
Tightly sealed with aluminum foil
Pan size too small
Piecrusts do not brown Baking time not long enough
on bottom or crust is
soggy
Using shiny steel pans
Incorrect rack position
Oven temperature is too low
Cakes pale,flat and Oven temperature too low
may not be done inside Incorrect baking time
Cake tested too soon
Oven door opened too often
Pan size may be too large
Cakes high in middle Oven temperature too high
with crack on top Baking time too long
Pans touching each other or oven walls
Incorrect rack position
Pan size too small
Piecrust edges too
brown
Oven temperature too high
Edges of crust too thin

Thank you for purchasing a Galanz product. Please read this manual carefully for correct usage and safety,
and keep for future reference. For service, support and warranty information, call 800-562-0738.
FPO
TROUBLESHOOTING
TROUBLESHOOTING
18
COOKTOP
OVEN
PROBLEM POSSIBLE CAUSE SOLUTION
Heating elements and
controls do not work.
Fuse is blown or circuit breaker
is tripped.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
No electricity to the cooktop.
Have electrician check your power supply.
Heating elements do not
heat properly.
Improper cookware is being used. Select proper cookware. See “Cookware.”
If the problem continues, call for service.
Heating elements cycle
off even when elements
are turned to their
highest settings.
Heating element temperature
limiters are temporarily shutting
off the elements due to exceeding
the maximum allowable
temperature.
This is a normal operating condition, especially during rapid
heat-up operations. The element will cycle back on
automatically after it has cooled sufficiently.
Glass ceramic surface is
see through or appears
to be red in color.
Under direct or bright lighting, you
will sometimes be able to see
through the glass and into the
chassis due to its transparent
quality. You may also notice a red
tint under these conditions
These are normal properties of black ceramic glass panels.

Thankyouforpurchasing aGalanzproduct.Pleasereadthismanualcarefullyforcorrectusageandsafety,
andkeepforfuturereference.Forservice,supportandwarrantyinformation,call800-562-0738.
FPO
TROUBLESHOOTING
TROUBLESHOOTING
19
PROBLEM POSSIBLE CAUSE SOLUTION
Oven is not heating No power to the oven Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
Oven control not turned on Make sure the oven temperature has been selected.
Oven is not cooking
evenly
Not using the correct bake
ware or oven rack position
Refer to cook charts for recommended rack position.
Always reduce recipe temperature by 25 °F(15 °C)
when baking with Convention Bake mode.
Oven display stays off Power interruption Turn off power at the main power supply (fuse or breaker
box). Turn breaker back on. If condition persists,call for service.
The fan will turn off automatically when the electronic
components have cooled sufficiently.
Cooling fan continues
to run after oven is
turned off
The electronic components
have not yet cooled sufficiently
Oven light is not
working properly
Light bulb loose or burned-out. Reinsert or replace the light bulb. Touching the bulb
with fingers may cause the bulb to burn out.
Oven light stays on Door is not closing completely Check for obstruction in oven door.
Check to see if hinge is bent or door switch broken.
Cannot remove
lens cover
Soil build-up around the lens cover. Wipe lens cover area with a clean, dry towel prior to
attempting to remove the lens cover.
Clock and timer are
not working properly
No power to the oven Check the circuit breaker or fuse box to your house.
Make sure there is proper electrical power to the oven.
Excessive Moisture When using bake mode, preheat the oven first.
Convection Bake and Convection Roast will eliminate any
moisture in the oven.
Porcelain Chips Porcelain interior is bumped by
oven racks
When removing and replacing oven racks, always tilt racks
upward and do not force them to avoid chipping the porcelain.
FOR MORE HELP, VISIT GalanzAMERICA.COM OR CALL THE CONSUMER HELP LINE AT 1-877-337-3639.

Thank you for purchasing a Galanz product. Please read this manual carefully for correct usage and safety,
and keep for future reference. For service, support and warranty information, call 800-562-0738.
FPO
LIMITED WARRANTY
20
IN-HOME SERVICE FULL ONE YEAR WARRANTY
For 12 months from the date of original retail purchase, Galanz will
repair or replace any part free of charge including labor that fails
due to a defect in materials or workmanship. Galanz may replace or
repair at their sole discretion any part, or sub system including the entire
product. Product must be accessible, without encumbrance and
installed properly to receive warranty repair service.
LIMITED WARRANTY
NOTE: This warranty commences on the date the item was purchased,
or ownership assumed from a builder and the original purchase receipt
must be presented to the authorized service representative before
warranty repairs are rendered.
Exceptions:Commercial Use Warranty
90 days labor from date of original purchase
90 days parts from date of original purchase
No other warranty applies.
FOR WARRANTY SERVICE
All service must be performed by a Galanz authorized service .
For service, please call 1-800-562-0738. Before calling
please have available the following information: (a) Model number and
serial number of your appliance. (b) The name and address of the dealer
you purchased the unit from and the date of purchase. (c) A clear
description of the problem. (d) A proof of purchase (sales receipt).
This warranty covers home appliance services within the
contiguous United States and where available in
Alaska, Hawaii and Puerto Rico.
What is not covered by this warranty:
Replacement or repair of household fuses, circuit breakers, wiring or
plumbing. A product whose original serial number has been removed or
altered. Any service charges not specifically identified as normal such as
normal service area or hours.
Replacement of light bulbs.
Damage to clothing.
Damage incurred in shipping.
Damage caused by improper installation or maintenance.
Damage from misuse, abuse accident, fire, flood, or acts of nature.
Damage from service other than an authorized Galanz dealer or
service center.
Damage from inco
rrect electrical current, voltage or supply.
Damage resulting from any product modification, alteration or
adjustment not authorized by Galanz.
Adjustment of consumer operated controls as identified in the
owner’s manual.
Hoses, knobs, lint trays and all attachments, accessories and
disposable parts.
Labor, service transportation, and shipping charges for the
removal and replacement of defective parts beyond the initial
12-month period.
Damage from other than normal household use.
Any transportation and shipping charges.
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS ED OR IMPLIED, INCLUDING BUT
NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE
The remedy provided in this warranty is exclusive and is granted in
lieu of all other remedies.
This warranty does not cover incidental or consequential damages,
so the above limitations may not apply to you.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may have
other rights, which vary from state to state.
LIMITED WARRANTY

Thank you for purchasing a Galanz product. Please read this manual carefully for correct usage and safety,
and keep for future reference. For service, support and warranty information, call 800-562-0738.
FPO
WARRANTY REGISTRATION
WARRANTY REGISTRATION
21
Please mail this warranty card to the address below within 30 days of purchase.
Galanz Americas, 55 Challenger Road, Suite 503, Ridgefield Park, NJ 07660.
Name
Address
City State ZIP
Phone Email
Model Number Serial Number
Purchase Location
PLEASE PRINT CLEARLY.
You must attach a copy of your purchase receipt to validate your registration.


©2019 Galanz Americas Limited Company
