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Troubleshooting
English 69
Symptom Action
Excessive suds.
• Make sure you use the recommended types of detergent.
• Use high efciency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
Cannot add additional
detergent.
• Do not ll the detergent or fabric softener compartments
beyond the marked max ll limit.
The washer stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door, and then press and hold START/PAUSE to start
the washer. For your safety, the washer will not tumble or
spin unless the door is closed.
• Before the washer starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait and
the washer may start.
• Make sure the mesh lters of the water supply hoses at the
taps are not clogged. Periodically clean the mesh lters.
• If the washer is not supplied with sufcient power, the
washer temporarily will not drain or spin. As soon as the
washer regains sufcient power, it will operate normally.
FlexWash_WV9900M_DC68-03768A-04_EN.indd 69 2017-05-22 7:03:37
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