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9
Troubleshooting
– Espresso Side
No power.
• Check that plug has been inserted correctly into outlet and that
Power Switch, located on right side panel, is in ON (I) position.
• Coffee Maker is in power-saving mode. Press any cup size button
to wake up Coffee Maker.
All cup lights are slowly fading in and out.
• Unit is in preheating mode. When lights stay on, Coffee Maker is
ready to brew.
Espresso is not dispensing.
• Pod inserted may be faulty. Try again with a new pod.
• All lights are flashing quickly: There is no water in Water
Reservoir. Fill with clean cold water.
• Unit is preheating. Lights will slowly fade in and out during
preheating. Once preheating is finished, all lights will stay on and
you can press desired cup size button to begin brew cycle.
There is water at bottom of machine.
• Make sure that Water Reservoir has been placed correctly into
position.
• Make sure that the Used Pod Container is installed before
opening Espresso Lid.
• It is normal for a small amount of water to drip into the Pod
Container.
Pod cannot be placed into Pod Holder.
• Check if Used Pod Container is full and needs to be emptied.
• Espresso Lid may not have opened correctly. Try lifting Espresso
Lid again.
Pod cannot drop into Used Pod Container normally.
• Used Pod Container is full and needs to be emptied.
• Espresso Lid may not have opened correctly. Try lifting Espresso
Lid again.
A slight hiss can be heard after espresso has been dispensed.
• This is a function of Coffee Maker which is normal.
Espresso drips from espresso dispenser after brewing is
completed.
• It is normal that some liquid will fall or drip out of the Espresso
Dispenser at end of the brew.
• Keep cup on Cup Rest until Espresso Lid has been opened and
dripping stops.
All Cup Lights are Quickly Flashing.
• Ensure red plug has been removed from beneath the Water
Reservoir before first use.
• Water Reservoir is empty or not securely in place. If empty, fill
Removable Water Reservoir with water up to 56 oz. (1656 mL).
Do not exceed MAX fill line, and never let water tank get below
MIN fill line. It is normal for a small amount of water to drip into
the Used Pod Container.
• If you have added water to the Water Reservoir and lights are still
quickly flashing, press the desired cup selection again. Button
may need to be pressed a few times to prime the water pump if
the Water Reservoir has been run dry. If lights still continue to
flash, discard pod and insert a new pod.
• Coffee Maker needs to be descaled. See Care and Cleaning on
page 8.
• Espresso Lid is not closed. Close Espresso lid.
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