English........................................................................ 2
Français.................................................................... 18
Sección en castellano............................................... 35
Bottom
Freezer
Refrigerator
Owner's
Manual
Keep these instructions for future reference. Be sure this
manual stays with refrigerator.
2
Contents
Contents ..................................................................... 2
Electrical Requirements .............................................. 2
Model Identification ..................................................... 3
Proper Disposal of your Refrigerator ............................ 3
Cutout Dimensions...................................................... 4
Installation Instructions................................................ 4
Installation Checklist ................................................... 7
Controls ...................................................................... 8
Fresh Food and Deepfreeze
®
Controls...................... 8
Setting Controls ....................................................... 8
Fresh Food Features................................................... 8
Spillsaver
™
Shelves .................................................. 8
Deli Port
™
................................................................ 9
Drawers ................................................................... 9
Crisper Tote
™
........................................................... 9
Covered Storage Bucket ........................................ 10
Dairy Centers ......................................................... 10
Door Buckets......................................................... 10
Door Shelf .............................................................. 10
Adjustable Dividers ................................................ 11
Tall Package Retainer ............................................ 11
Deepfreeze
®
Features ............................................... 11
Slide and Serve
™
Ice .............................................. 11
Deepfreeze
®
Shelf .................................................. 12
Wire Basket........................................................... 12
Wire Divider ........................................................... 12
Pivot Bin™............................................................. 12
Care and Cleaning ..................................................... 12
General .................................................................. 12
Odor Removal ........................................................ 12
Adhesives .............................................................. 13
Door Gaskets ........................................................ 13
Condenser Coils .................................................... 13
Glass Shelves........................................................ 13
Light Bulbs............................................................. 13
Energy Tips............................................................... 14
Vacation Tips ............................................................ 14
Normal Operating Sounds ......................................... 14
Before Calling For Service ......................................... 15
Factory Service Centers ............................................ 16
Asure
™
Service Plan.................................................. 16
Warranty ................................................................... 17
Electrical Requirements
Recognize this symbol
as a safety precaution.
WARNING
Electrical Grounding Instructions — This refrigerator is
equipped with a three-prong (grounding) plug for
protection against possible shock hazards. If a two-
prong wall receptacle is encountered, contact a
qualified electrician and have the two-prong wall
receptacle replaced with a properly grounded three-
prong wall receptacle in accordance with the National
Electrical Code.
Refrigerator is designed to operate on a separate 103
to 126 volt, 15 amp., 60 cycle line.
Do not under any circumstances cut or remove
the round grounding prong from the plug.
Refrigerator must be grounded at all times. Do not
remove warning tag from power cord.
WARNING
Do not use a two-prong adapter. Do not use an
extension cord.
3
Keep a copy of sales receipt for future reference.
Amana also has a network of independent authorized
technicians. Locate a Factory Service Center or
independent authorized technician by calling 1-800-628-
5782 inside U.S.A. and 1-319-622-5511 outside U.S.A.
Warranty service must be performed by an authorized
Amana technician. Amana also recommends contacting
an authorized Amana technician if service is required
after warranty expires.
Amana offers a complete line of appliances: cooktops,
dishwashers, dryers, freezers, microwave ovens, ranges,
wall ovens, and washers. Amana also manufactures a
complete selection of high efficiency gas furnaces plus
both central and room air conditioners.
Enjoy this new Amana
refrigerator.
Model Identification
Thank you for purchasing this Amana
®
refrigerator. Please
read this Owner's Manual thoroughly. This manual
provides proper maintenance information. Any questions,
call the Consumer Affairs Department at 1-800-843-0304
inside U.S.A. and 1-319-622-5511 outside U.S.A.
Complete registration card and promptly return. If
registration card is missing, call the Consumer Affairs
Department.
When contacting Amana , provide product information.
Product information is on the serial plate, located on
ceiling of Fresh Food section. Record the following
information:
Model Number:
Manufacturing Number:
S/N or Serial Number:
Date of purchase:
Dealer’s name and address:
Proper Disposal of your Refrigerator
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators
are still dangerous—even if they sit for "just a few days".
If you are getting rid of your old refrigerator, please follow
the instructions below to help prevent accidents.
BEFORE YOU THROW AWAY YOUR OLD
REFRIGERATOR OR FREEZER:
• Take off the doors.
• Leave the shelves in place so children may not easily
climb inside.
4
Installation Instructions
Proper installation will ensure that this refrigerator
operates most efficiently. Amana cannot be responsible
for improper installation.
1. Remove doors if necessary.
a. Remove top hinge cover. Remove top hinge.
b. Remove Fresh Food door.
c. Lift door closure off center hinge pin. Remove
center hinge pin.
d. Remove Deepfreeze
®
door. An internal support rod
may slide out. Replace rod before hanging door.
e. Remove center hinge.
f. Remove toe grille. Remove bottom hinge.
A
B
C
D
E
F
GH
I
J
F
A.
5
/16" (8 mm) screws B. Door closure
C. Plug D. Door closure
E. Bottom hinge F. Pin
G.
3
/8" (9 mm) screws H. Phillips screws
I. Center hinge J. Top hinge
Caution
To avoid property damage, protect soft vinyl or other
flooring with cardboard, rugs, or other protective
material when moving refrigerator.
g. Slide appliance cart under side of refrigerator. Wrap
refrigerator with blanket or pad. Thread cart strap
around refrigerator and tighten. Do not overtighten
strap. Move refrigerator in front of final location.
Cutout Dimensions
H
D
W
Single
Installation
Double
Installation
H 69" with 12" deep cabinets above refrigerator
70" with 24" deep cabinets above refri
g
erator
W 36" 72¾" *
D 24" 24"
* See BID trim kit for specifications
5
2. Connect ice maker water supply line.
• See instructions on rear of refrigerator cabinet.
3. Plug in power cord.
4. Move refrigerator into final location.
5. Level refrigerator.
a. Remove toe grille.
b. Turn roller adjustment screw to raise or lower rear
of refrigerator.
c. Turn stabilizing legs clockwise to raise or
counterclockwise to lower front of refrigerator.
Stabilizing legs must be firmly against floor.
Caution
To avoid personal injury or property damage caused by
refrigerator tipping, stabilizing legs must be firmly
against floor.
Rear roller
adjustment
screw
Stabilizing leg
h. Reverse doors if necessary.
BRF20 model
• Nameplate logo will automatically reverse.
• Replace internal support rod in hinge side of
Deepfreeze
®
door prior to hanging door.
Support
rod
• Move bottom hinge pin and door closure from
right bottom hinge to left bottom hinge. Move
plastic plug from left bottom hinge to right
bottom hinge using a needle nose pliers. Pinch
tabs from underside of hinge to remove.
BBI20 model
• Do not install the 2 supplied trim pieces
until doors have been reversed.
• Kit, #TK231L, is required to reverse doors.
Specify color when ordering:
TK231LW is white
TK231LL is almond
TK231LE is ebony
TK231LS is stainless
i. Rehang doors by reversing steps a-f.
• Use a penny at top to space door
3
/4" (18 mm)
from cabinet.
• Handle side of door should be approximately
1
/8" (3 mm) higher than hinge side.
3/4" (18 mm)
BRF20 models have a different hinge cover then shown
6
6. Install Decorator Panels
(BBI20 Models)
If raised panels are used, must allow 2
1
/2" minimum
of clearance between raised edge of panel and
refrigerator handle.
Raised or
applied
decorator
panels
Raised or
applied
decorator
panels
2 1/2" minimum
clearance from
raised panel
edge to edge
of rerigerator
door
Listed below are required height x width dimensions for
decorator panels. Panels are not supplied with the
refrigerator and can be purchased locally or as optional
kits from an Amana dealer.
Caution
To avoid personal injury or property damage, Fresh
Food panel should not weigh more than 30 lbs (14 kgs)
and Deepfreeze
®
panel should not weigh more than 15
lbs (7 kgs).
Fresh Food Door 41" x 35
1
/8"
104 mm x 89 mm
Deepfreeze
®
Door 21
15
/16" x 35
5
/8"
56 mm x 90 mm
a. Remove refrigerator door handle. Slide panel in
place on refrigerator door. Replace door handle and
install left side trim.
b. Slide panel in place on freezer door. Install right
side trim.
A
B
C
D
E
A. Decorator door panel B. Door handle
C. Door handle trim D. Phillips screws
E. Refrigerator door
Decorator door
panel
Trim
Freezer door
7. Review “Installation Checklist”.
7
Consumer Installer
Doors
Handles are solidly attached to doors.
Handle side of door is
1
/8" (3 mm) higher than hinge side of door. (Door lowers
when loaded with food.)
Doors seal completely to refrigerator cabinet.
Leveling
Refrigerator is tilted
1
/4" (6 mm) from front to rear.
Stabilizing legs are against floor.
Toe grille is properly attached to refrigerator.
Ice Maker (some models)
Water supply to refrigerator is turned on.
Water leaks are not present at connection between household water supply and
refrigerator. (After 24 hours, consumer should check connection for water leaks.)
Ice maker arm is down for ice production. (It may take up to 24 hours for first
harvest of ice.)
Product Literature
Owner's manual is reviewed including the following information:
• product registration card
• Fresh Food and Deepfreeze
®
controls
• humidity controlled crisper drawer
• temperature controlled drawer
• normal operating sounds
Notes
Consumer's Signature
DateInstaller's Company Name/Phone Number
Installer's Signature
Installation Checklist
This checklist is for personal records only.
8
Controls
This refrigerator operates most efficiently in normal
household temperatures of 55° to 110°F (13°C to 43°C).
Fresh Food and Deepfreeze
®
Controls
Fresh Food control is located on upper rear wall of Fresh
Food section.
Deepfreeze
®
control is located on right front ceiling of
Deepfreeze
®
section.
When Deepfreeze
®
control is set to
OFF
, neither Fresh
Food nor Deepfreeze
®
sections will cool. Initially, set both
controls to
4
. Wait 24 hours for Fresh Food and
Deepfreeze
®
sections to reach desired temperatures.
After 24 hours, adjust controls, one number at a time, as
desired. 1 is warmest setting and 7 is coldest.
Setting Controls
Set controls precisely using a household thermometer
that includes temperatures between -5° to 50°F
(-21° to 10°C).
Put thermometer snugly between frozen packages in
Deepfreeze
®
section. Wait 5-8 hours. If Deepfreeze
®
temperature is not 0° to 2°F (-17° to -16°C), adjust
control, one number at a time. Check again after 5-8
hours.
Put thermometer in a glass of water in middle of Fresh
Food section. Wait 5-8 hours. If Fresh Food temperature
is not 38° to 40°F (3° to 4°C), adjust control, one number
at a time. Check again after 5-8 hours.
Fresh Food Features
Caution
To avoid property damage, confirm shelf is secure
before placing items on shelf.
Spillsaver
™
Shelves
Spillsaver
™
shelves adjust to meet individual storage
needs and hold simple spills for easier cleaning.
Caution
To avoid personal injury or property damage, handle
tempered glass shelves carefully. Shelves may break
suddenly if nicked, scratched, or exposed to sudden
temperature change.
• Remove shelves by lifting front, releasing hooks
from metal track then pulling out.
• Replace shelves by inserting hooks into metal
track and lowering front.
EasyGlide
™
shelves pull forward for easy access of items
in back.
9
Deli Port
™
Deli Port
™
provides space saving storage underneath
Spillsaver
™
shelf and pulls forward for easy access.
• Remove shelf by pulling forward until shelf stops.
Push tabs on sides of shelf in and pull shelf
forward.
• Replace shelf by inserting shelf into track and
sliding back.
Drawers
Humidity Controlled Crisper Drawer
The right drawer is humidity controlled. This drawer keeps
produce fresh longer. Wrap produce tightly. Do not wash
produce before placing in drawer. Excess moisture could
cause produce to spoil prematurely. Do not line drawer
with paper towels. Paper towels will retain moisture.
Humidity control is located below front shelf trim. Control
adjusts humidity in drawer. Slide control to right for
produce with leaves such as lettuce, spinach or cabbage.
Slide control to left for produce with skins such as
cauliflower, corn or tomatoes.
Temperature Controlled Drawer
The left drawer is temperature controlled. This drawer
keeps food fresh longer and up to 5°F (3°C) colder than
Fresh Food temperature. Use this drawer for deli storage
or additional produce storage.
Temperature control is located below front shelf trim.
Control adjusts amount of air circulating around drawer.
Slide control to left for normal Fresh Food temperature
and to right for colder temperature. Ice crystals may form
on drawer or food on coldest setting. Cold air can
decrease Fresh Food temperature. Fresh Food control
may need to be adjusted.
Remove shelf and drawers by completing the following
steps.
1. Open left* drawer. *For doors hinged on left, open
right drawer.
Caution
To avoid personal injury or property damage, handle
tempered glass shelves carefully. Shelves may break
suddenly if nicked, scratched, or exposed to sudden
temperature change.
2. Remove shelf by gently pushing up from underneath.
Tilt one end up then pull out.
3. Remove left* drawer by lifting front while supporting
underneath then pulling out. *For doors hinged on left,
remove right drawer.
4. Remove support post at recess in bottom center of
Fresh Food section by lifting.
5. Remove other crisper by sliding to opposite wall. Lift
front while supporting underneath then pull out.
6. Replace drawers and shelf by reversing steps 1-5.
Crisper Tote
™
Crisper Tote
™
provides easy access and protection for
small produce such as cherry tomatoes, lemons,
mushrooms, etc. in the humidity controlled crisper drawer.
10
Covered Storage Bucket
Storage bucket has a lid and removable egg tray. When
tray is removed, bucket will accept items such as a
standard egg carton, ice, etc.
Dairy Centers
Dairy centers provide convenient storage for items such
as butter, cheese, etc.
• Remove dairy centers by lifting door, pushing tabs
toward center and pulling out.
• Replace dairy centers by sliding in until tabs lock
into place and lowering door.
Door Buckets
Door buckets adjust to meet individual storage needs.
• Remove door buckets by pushing tabs towardcenter
and pulling out.
• Replace door buckets by sliding in until tabs lock
into place.
Tabs
Door Shelf
• Remove door shelf by lifting ends and pulling out.
• Replace door shelf by placing shelf on glides and
sliding down.
Glide
11
Adjustable Dividers
Adjustable dividers keep items in place and adjust to
meet individual storage needs. Divider fits in any Fresh
Food door bucket or door shelf.
Tall Package Retainer
Tall package retainer keeps tall items secure. Retainer fits
in any Fresh Food door bucket or door shelf.
Tall package
retainer
Deepfreeze
®
Features
Caution
To avoid property damage, confirm shelf is secure
before placing items on shelf.
Slide and Serve
™
Ice
BBI20 models feature an automatic ice maker, ice
bucket, and slide out wire shelf.
• Confirm ice maker arm is down.
Locked position
Up position
Down position
• After Deepfreeze
®
section reaches normal
temperature, ice maker fills with water and begins
operating. Allow 24-48 hours after installation
before first harvest of ice. Ice maker produces 7 to
9 harvests of ice in a 24-hour period under ideal
conditions.
• After ice is formed, ice maker drops ice cubes into
ice storage bucket. During ice production, ice
maker arm raises and lowers. When ice storage
bucket is full, ice maker arm turns ice maker off.
Discard first 3 harvests of ice after initially
connecting refrigerator to household water supply
and after extended periods of non-use.
• Stop ice production by raising ice maker arm. A
definite click is heard when proper position is
reached. Ice maker arm will remain in that position
until pushed down.
• To avoid an ice harvest when shelf is slid out or ice
bucket is removed raise ice maker arm to locked
position.
Caution
To avoid damage to ice maker, observe the following:
• Do not force ice maker arm down or up, past stop
position.
• Do not place or store anything in ice storage bucket.
12
BRF20 models feature an ice bucket, ice cube trays, ice
service rack and slide out wire shelf.
• Remove ice service rack by lifting rack off plastic
washers then pulling out.
• Replace ice service rack by placing rack on
washer and sliding down until secure.
Washer
Deepfreeze
®
Shelf
• Remove Deepfreeze
®
shelf by pulling out. A sharp
tug may be necessary.
• Replace Deepfreeze
®
shelf by sliding in until back
locks in place.
Wire Basket
Wire basket slides out for easy access of items in back.
• Remove wire basket by lifting and pulling out.
• Replace wire basket by sliding in.
Wire Divider
Wire divider organizes storage space. Divider can be
moved left or right.
Pivot Bin
™
Pivot Bin
™
provides convenient storage for frozen food
items in Deepfreeze
®
door and tilts forward for easy
access of those items.
Pivot bin™
Care and Cleaning
WARNING
To avoid electrical shock which can cause severe
personal injury or death, disconnect power to
refrigerator before cleaning. After cleaning, connect
power.
Caution
To avoid personal injury or property damage, read and
follow all cleaning product manufacturer's directions.
General
1. Wash surfaces with 4 tablespoons baking soda
dissolved in 1 quart warm water and a soft, clean
cloth.
2. Rinse surfaces with warm water. Dry surfaces with a
soft, clean cloth.
• Do not use the following items:
- abrasive or harsh cleaners, ammonia, chlorine
bleach, etc.
- concentrated detergents or solvents
- metal scouring pads
These items can scratch, crack and discolor
surfaces.
• Do not place buckets, shelves, etc. in dishwasher.
Odor Removal
1. Remove all food.
2. Clean all interior surfaces including ceiling, floor, and
walls according to “General” instructions. Pay special
attention to corners, crevices, and grooves. Include all
drawers, shelves, and gaskets.
3. Wash and dry all bottles, containers and jars before
returning food to refrigerator. Wrap foods in tightly
sealed containers to prevent further odor. After 24
hours, check if odor was eliminated.
Complete the following steps if odor was not eliminated.
4. Complete steps 1-2.
5. Place garden fresh crispers on top shelf of Fresh
Food section. Pack Fresh Food and Deepfreeze
®
sections including doors with crumpled sheets of
black and white newspaper.
6. Place charcoal briquettes randomly throughout
newspaper.
7. Close doors and let stand 24-48 hours.
8. Remove charcoal briquettes and newspapers.
9. Complete steps 2-3.
Contact Consumer Affairs Department if odor was still not
eliminated.
13
Adhesives
1. Remove glue residue by rubbing toothpaste into
adhesive with fingers until adhesive loosens.
2. Rinse surface with warm water. Dry surface with a
soft, clean cloth.
Door Gaskets
1. Clean door gaskets every 3 months according to
“General” instructions.
2. Apply a light film of petroleum jelly to keep gaskets
pliable.
Condenser Coils
Clean condenser coil every 3 months to ensure maximum
performance of refrigerator. Accumulated dust and lint
may cause the following:
• reduced cooling performance
• increased energy usage
• premature part failure
1. Remove toe grille by holding ends and pulling forward.
2. Clean front surface of condenser coil with a vacuum
cleaner hose nozzle.
3. Replace toe grille by inserting clips in holes and
snapping in.
Glass Shelves
Caution
To avoid personal injury or property damage, handle
tempered glass shelves carefully. Shelves may break
suddenly if nicked, scratched, or exposed to sudden
temperature change.
Remove shelf by lifting front, releasing hooks from metal
track then pulling out. Place shelf on a towel. Allow shelf
to adjust to room temperature before cleaning.
Clean crevices by completing the following steps:
1. Dilute mild detergent and brush solution into crevices
using a plastic bristle brush. Let set for 5 minutes.
2. Spray warm water into crevices using faucet spray
attachment.
3. Dry shelf thoroughly and replace shelf by inserting
hooks into metal track and lowering front.
Light Bulbs
WARNING
To avoid electrical shock which can cause severe
personal injury or death, disconnect power to
refrigerator before replacing light bulb. After replacing
light bulb, connect power.
Caution
To avoid personal injury or property damage, observe
the following:
• Allow light bulb to cool.
• Wear gloves when replacing light bulb.
• Access light bulbs by removing 2 outside back
screws. Back of light bulb cover drops down.
Replace light bulbs with 40-watt appliance bulbs.
• Replace light bulb cover by holding cover against
ceiling. Insert and tighten screws.
1/4" (6 mm) screws
14
Energy Tips
This refrigerator is designed to be one of the most energy
efficient refrigerators available. Reduce energy use by
observing the following.
• Operate in normal household temperatures of 55°
to 110°F (13°C to 43°C) away from heat sources
and direct sunlight.
• Set Fresh Food, Deepfreeze
®
, and drawer controls
no colder than necessary.
• Keep Deepfreeze
®
section full.
• Keep door gaskets clean and pliable. Replace
gaskets if worn.
• Keep condenser coils clean.
Vacation Tips
Complete the following steps for short vacations.
1. Remove perishable foods. Warranty does not cover
food loss. Check warranty certificate for specific
coverage.
2. If an ice maker is installed, move ice maker arm to off
position.
Complete the following steps for long vacations.
1. Empty Fresh Food and Deepfreeze
®
sections.
2. Unplug refrigerator.
3. Clean refrigerator and door gaskets according to
“General” instructions in “Care and Cleaning” section.
4. Prop doors open, so air can circulate inside.
5. If an ice maker is installed, turn water supply to
refrigerator off and move ice maker arm to off
position.
Normal Operating Sounds
This new refrigerator may be replacing a differently
designed, less efficient or smaller refrigerator. Today’s
refrigerators have new features and are more energy
efficient. As a result, certain sounds may be unfamiliar.
These sounds are normal and will soon become familiar.
These sounds also indicate refrigerator is operating and
performing as designed.
• Deepfreeze
®
control clicks when starting or
stopping compressor.
• Deepfreeze
®
fan air rushes and whirs.
• Sealed system (evaporator and heat exchanger)
refrigerant flow gurgles, pops or sounds like boiling
water.
• Defrost heater sizzles, hisses or pops.
• Condenser fan air rushes and whirs.
• Compressor has a high pitched hum or pulsating
sound.
• Ice cubes from ice maker (some models) drop into
ice bucket.
• Ice maker water valve hookup (some models)
buzzes when ice maker fills with water. This occurs
whether or not refrigerator is connected to water
supply. If refrigerator is not connected to water
supply, stop sound by raising ice maker arm to off
position.
• Foam insulation is very energy efficient and has
excellent insulating capabilities. However, foam
insulation is not as sound absorbent as
previously used fiberglass insulation.
15
Before Calling For Service
Refrigerator does not operate.
• Confirm Deepfreeze
®
control is on.
• Confirm refrigerator is plugged in.
• Check fuse or circuit breaker. Plug in another item
at that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If
Deepfreeze
®
control is on, lights work but 2 fans
and compressor are not operating, refrigerator may
be in defrost cycle.
Refrigerator still won’t operate.
• Unplug refrigerator. Transfer food to another unit
or place dry ice in Deepfreeze
®
section to preserve
food. Warranty does not cover food loss. Check
warranty certificate for specific coverage.
• Call 1-800-628-5782 inside U.S.A. and
1-319-622-5511 outside U.S.A. to locate an
authorized Amana technician.
Food temperature appears too warm.
• See above sections.
• Allow time for recently added warm food to reach
Fresh Food or Deepfreeze
®
temperature.
• Check gaskets for proper seal.
• Clean condenser coils.
• Adjust Fresh Food and/or Deepfreeze
®
control.
Temperature controlled drawer temperature is too warm.
• Slide control to colder setting.
• Adjust Deepfreeze
®
control to colder setting.
Food temperature is too cold.
• Clean condenser coils.
• Adjust Fresh Food control.
• Adjust Deepfreeze
®
control to warmer setting.
Allow several hours for temperature to adjust.
Refrigerator runs too frequently.
• It may be normal to maintain constant
temperature.
• Doors may have been opened frequently or for an
extended period of time.
• Allow time for recently added warm food to reach
Fresh Food or Deepfreeze
®
temperature.
• Clean condenser coils.
• Adjust Deepfreeze
®
control.
• Check gaskets for proper seal.
Water droplets form on inside of refrigerator.
• It is normal during high humidity periods or if doors
have been opened frequently.
Water droplets form on outside of refrigerator.
• Check door gaskets for proper seal.
Drawers do not close freely.
• Check for a package which may prevent drawer
from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water.
Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer
channels.
• Confirm refrigerator is level.
Refrigerator has an odor.
• See “Odor Removal” instructions in “Care and
Cleaning” section.
Refrigerator or ice maker (some models) make unfamiliar
sounds or seems too loud.
• It may be normal. See “Normal Operating Sounds”
section.
Ice maker (some models) is not producing ice.
• Confirm ice maker arm is down.
• Confirm household water supply is reaching water
valve.
• Confirm ice maker wiring harness is completely
inserted into proper holes.
• Check for kinks in copper or plastic tubing.
Remove kinks or replace tubing.
• Check electrical connections to water valve coil
and connector block on refrigerator cabinet.
• Confirm Deepfreeze
®
section is operating at proper
temperature.
Ice cubes have an odor.
• See “Odor Removal” instructions in “Care and
Cleaning” section.
• Discard ice and clean ice bucket or trays more
frequently. Ice cubes are porous and absorb odors
easily.
Ice cubes stick together or ‘shrink’.
• Empty ice cube bucket or trays more frequently. If
used infrequently, ice cubes may stick together or
shrink.
Ice forms in inlet tube to ice maker (some models).
• Check water pressure. Low water pressure will
cause valve to leak. Self-piercing valves cause low
water pressure. Amana recommends using a
saddle valve. Contact 1-800-843-0304 or an
Amana dealer for availability. Do not use self-
piercing valve. Amana is not responsible for
property damage due to improper installation
or water connection.
16
Factory Service Centers
Listed below are Factory Service Centers which service
most metropolitan and surrounding areas. Amana also
has a network of independent authorized technicians.
Locate a Factory Service Center or independent
authorized technician by calling 1-800-628-5782 inside
U.S.A. and 1-319-622-5511 outside U.S.A. When
contacting Amana, provide product information. Product
information is on the serial plate, located on ceiling of
Fresh Food section. Warranty service must be performed
by an authorized Amana technician. Amana
Refrigeration, Inc. also recommends contacting an
authorized Amana technician if service is required after
warranty expires.
• Amana Factory Service Center Arizona
Also dispatches service in areas of Nevada
• Amana Factory Service Center Southern
California
• Amana Factory Service Center Colorado
Also dispatches service in areas of Utah
• Amana Factory Service Center Florida
• Amana Factory Service Center Georgia
Also dispatches service in areas of Alabama, North
Carolina, South Carolina, and Tennessee
• Amana Factory Service Center Iowa
Also dispatches service in areas of Kansas,
Minnesota, Missouri, and Wisconsin
• Amana Factory Service Center Illinois
Also dispatches service in areas of Indiana and
Kentucky
• Amana Factory Service Center Massachusetts
Also dispatches service in areas of New Hampshire
and Rhode Island
• Amana Factory Service Center Maryland
Also dispatches service in areas of Pennsylvania,
Virginia, and Washington D.C.
• Amana Factory Service Center New York
Also dispatches service in areas of Connecticut and
New Jersey
• Amana Factory Service Center Ohio
Also dispatches service in areas of Michigan and
Pennsylvania
• Amana Factory Service Center Texas
Asure
™
Service Plan
Amana Refrigeration, Inc. is pleased to offer long-term
service protection on this new refrigerator. Asure
™
Extended Service Plan is specially designed to
supplement Amana's strong warranty. Asure
™
provides
budget-protecting coverage on refrigerator for up to 5 full
years and includes parts, labor and travel charges. A
participating Amana
®
dealer has details.
17
Warranty
Full One Year Warranty
Full Five Year Warranty on Sealed System Components
and Food Compartment Liner
Limited Ten Year Warranty on Sealed System Components
First Year
Amana will repair or replace, free of charge, any part which is defective due to workmanship or materials.
Second through Fifth Years
Amana will repair or replace, free of charge, any sealed system component (compressor, condenser,
evaporator and interconnecting tubing) and repair any food compartment liner (exclusive of door liner)
which is defective due to workmanship or materials.
Sixth through Tenth Years
Amana will replace any sealed system component (compressor, condenser, evaporator and
interconnecting tubing), f.o.b. Amana, Iowa, which is defective due to workmanship or materials.
Warranty Limitations
• Begins at date of original purchase.
• Applies to product used within the United States or
in Canada if product has Canadian Standards
Association listing when shipped from the factory.
• Service must performed by an authorized Amana
technician.
Warranty Is Void If
• Serial plate is defaced.
• Product is used on a commercial, rental or leased
basis.
• Product has defect or damage due to product
accident, alteration, connection to an improper
electrical supply, fire, flood, lightning, shipping and
handling, or other conditions beyond the control of
Amana.
• Product is improperly installed or used.
Owner's Responsibilities
• Provide proof of purchase (sales receipt).
• Provide normal care and maintenance.
Replace owner replaceable items where
directions appear in Owner's Manual.
• Make product reasonably accessible for
service.
• Pay premium service costs for service outside
technician's normal business hours.
• Pay for service calls related to product
installation.
In no event shall Amana be liable for
incidental or consequential damages
including food loss*.
*This warranty gives you specific legal rights and
you may have others which vary from state to
state. For example, some states do not allow the
exclusion or limitation of incidental or
consequential damages so this exclusion may not
apply to you.
