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13
BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
Vibrating or
rattling noise.
The appliance is not level. It
rocks on the oor when it is
moved slightly.
Floor is uneven or weak. The
appliance rocks on oor when
it is moved slightly.
The appliance is touching
the wall.
Level the unit. Refer to ”Leveling” in the
FIRST STEPS section.
Ensure oor can adequately support the ap-
pliance. Level the appliance by putting wood
or metal shims under part of the appliance.
Re-level the appliance or move the
appliance slightly. Refer to “Leveling” in
the FIRST STEPS section.
The alarm
is sounding
from the con-
trol panel
Look on the control panel to
determine which indicator
light is on (High Temp, Power
Fail, or Door Ajar)
Press the “set” button to acknowledge
the alarm or close the door if the door
ajar indicator is shown.
Pressing the
"-" or "+" but-
tons on the
control panel
does not
change the
set points.
Verify the control panel is not
locked or in Sabbath Mode.
To unlock, press and hold the "set"
button for 3 seconds; to exit Sabbath
Mode, press and hold "set" and "Op-
tions" for 5 seconds.
WATER/MOISTURE/FROST INSIDE APPLIANCE
Moisture forms
on inside ap-
pliance walls.
Weather is hot and humid.
Door/lid may not be
seating properly.
Door/lid is opened too often
or too long.
The rate of frost buildup and internal
sweating increases. This is normal.
See “DOOR/LID PROBLEMS”.
Open door/lid less often.
WATER/MOISTURE/FROST OUTSIDE APPLIANCE
Moisture forms
on outside
of appliance.
Door may not be seating
properly, causing cold air
from inside freezer to meet
warm air from outside.
See “DOOR/LID PROBLEMS”.
ODOR IN APPLIANCE
Odor in
appliance.
Interior needs to be cleaned.
Foods with strong odors are
in the appliance.
Clean interior with sponge, warm water,
and baking soda.
Cover the food tightly.
DOOR/LID PROBLEMS
Door will
not close.
Appliance is not level. It
rocks on the oor when it is
moved slightly.
Floor is uneven or weak. Ap-
pliance rocks on oor when it
is moved slightly.
This condition can force the cabinet out
of square and misalign the door. Refer to
“Leveling” in the FIRST STEPS section.
Level the oor by using wood or metal
shims under the appliance or brace oor
supporting the appliance.
LIGHT BULB IS NOT ON
Power Avail-
able Light is
not on
Light bulb is burned out.
No electric current is reaching
the freezer.
The interior lights will be shut
off if the door/lid has been
left open for an extended
period of time.
Follow directions under "Interior Light" in
the OPTIONAL FEATURES section.
See “Appliance does not run” in APPLI-
ANCE OPERATION.
Close the door/lid.
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