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12
PROBLEM CAUSE CORRECTION
Appliance
runs too much
or too long.
• Room or outside weather
is hot.
• Appliance has recently been dis-
connected for a period of time.
• Large amounts of warm
or hot food have been
stored recently.
• Door/lid is opened too fre-
quently or too long.
• Door/lid may be slightly open.
• Temperature control is set
too low.
• Gasket is dirty, worn, cracked,
or poorly tted.
• It’s normal for the appliance to work
longer under these conditions.
• It takes 4 hours for the appliance to cool
down completely.
• Warm food will cause the appliance to
run more until the desired temperature
is reached.
• Warm air entering the appliance causes
it to run more. Open door/lid less often.
• See DOOR PROBLEMS.
• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
• Clean or change gasket. Leaks in door/lid
seal will cause the appliance to run longer
in order to maintain desired temperatures.
FREEZER TEMPERATURES
Interior tem-
perature is
too cold.
• Temperature control is set
too low.
• The freezer is in quick
freeze mode.
• Turn the control to a warmer setting. Allow
several hours for temperature to stabilize.
• Exit quick freeze mode by entering into
the options menu on the control panel and
pressing the “set” button once the indicator
is highlighted next to “quick freeze”.
Interior tem-
perature is
too warm.
• Temperature control is set
too warm.
• Door/lid is opened too fre-
quently or too long.
• Door/lid may not be
seating properly.
• Large amounts of warm
or hot food has been
stored recently.
• The appliance has recently
been disconnected for a
period of time.
• Turn the control to a colder setting. Allow
several hours for temperature to stabilize.
• Warm air entering the appliance causes
it to run more. Open door/lid less often.
• See DOOR/LID PROBLEMS.
• Warm food will cause the appliance to
run more until the desired temperature
is reached.
• The appliance requires 4 hours to cool
down completely.
External tem-
perature is
too warm.
• The external walls can be as
much as 30ºF warmer than
room temperature.
• This is normal while the compressor works
to transfer heat from inside the cabinet.
SOUND AND NOISE
Louder sound
levels when
appliance
is on.
• Modern freezers have in-
creased storage capacity
and more stable tempera-
tures. They require a high
efciency compressor.
• This is normal. When the surrounding
noise is low, you might hear the com-
pressor running while it cools the interior.
Longer sound
levels when
compressor
comes on.
• The appliance operates at
higher pressures during the
start of the ON cycle.
• This is normal. Sound will level off or
disappear as the appliance continues
to run.
Popping or
cracking sound
when compres-
sor comes on.
• Metal parts undergo expan-
sion and contraction, as in
hot water pipes.
• This is normal. Sound will level off or
disappear as the appliance continues
to run.
Bubbling or gur-
gling sound, like
water boiling.
• Refrigerant (used to cool
appliance) is circulating
throughout the system.
• This is normal.
BEFORE YOU CALL
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