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2. If you need assistance* ...
Call Whirlpool Consumer Assistance
Center telephone number. Dial toll-free
from anywhere In the U.S.A.:
1-800-253-1301
and talkwith one of ourtrained consultants.
The consultantcan instructyou in howto
obtainsatisfactoryoperation from your appli-
ance or, ifservice is necessary, recommenda
qualifiedservice company inyourarea.
Ifyou prefer, write to:
Mr. William Clark
Consumer AssistanceRepresentative
WhirlpoolCorporation
2000 M-63
Benton Harbor, MI 49022
Please includea daytime phone number in
yourcorrespondence.
3. If you need service* ...
Whirlpool has a nationwidenetworkof
authorizedWhirlpool®service companies.
Whirlpoolservice techniciansare trained to
fulfill the productwarranty and provideafter-
warranty service,anywhere in the United
States. To locatethe authorizedWhirlpool
service company inyour area, call our
Consumer AssistanceCenter telephone
number (see Step 2) or lookin yourtelephone
directoryYellow Pages under:
• APPLIANCE-HOUSEHOLD-
MAJOR, SERVICE & REPAIR
. See: Whirlpool Appliances or
Authorized Whirlpool Servi_
(Example: XYZ Service Co.)
• WAmtlNG MACHINES &
DRYERS, SERVICE & REPAIR
. See: Whirlpool Appliances or
Authorized Whirlpool ServJol)
(Example: XYZ Service Co.)
*When asking for help or service:
Please provide a detailed description of the
problem,your appliance'scompletemodel
and serial numbersand the purchasedate.
(See page 2.) This informationwillhelp us
respondproperlytoyour request.
4. If you need FSP e replace-
ment parts ...
FSP is a registeredtrademarkof Whirlpool
Corporationfor qualityparts. Lookfor this
symbolofqualitywhenever you need a
replacement part for your Whirlpoole appliance.
FSP replacement partswillfit rightandwork
right,because theyare made to the same
exactingspecificationsused to buildevery new
Whirlpoolappliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
WhirlpoolConsumerAssistanceCenter
number inStep 2.
5. If you are not satisfied with
how the problem was
solved ...
• Contactthe Major Appliance Consumer
Action Panel (MACAP). MACAP is a group of
independentconsumerexperts thatvoices
consumer viewsat the highestlevels of the
majorappliance industry.
• ContactMACAP onlywhen the dealer,
authorizedservicerand Whirlpoolhave failed
toresolveyour problem.
Major Appliance ConsumerAction Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP willin turn informusofyour action.
Gearcase
assembly covered
by your warranty
35
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