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for obstructions in the ductwork. A common obstruction is buildup in the roof or wall cap, such
as: bird nests or other debris.
► My hood is making a rattling noise.
This is probably attributed to one of the following:
1. The motor is loose—Turn off the power and remove the lter and check that all screws are
secure and tight around the motor.
2. The duct work connection is loose—Turn off the power to the unit and check that the
ductwork connection to the pipe is tight. Add duct tape if necessary.
► What is make-up air?
When the range hood ventilates the air out of the room, the air vented must be replaced, this
is called make-up air. We do not currently provide a make-up air unit.
NOTE: Always consult any applicable building codes in your area in regards to minimum and
maximum air ow rates. Certain states may require additional items such as make-up air for
larger CFM range hoods (typically over 300 CFM).
► How do I order replacement parts?
Replacement parts can be ordered by contacting our customer service department. All hoods
have a three year warranty on parts. Have your model number or order number available
when calling customer service.
► My range hood will not operate.
1. Check that there is power to the range hood. The most common issue is that the circuit
breaker is off or the fuse has blown.
2. Make sure the speed has been selected at the range hood controls.
3. Turn off the power to the range hood and check that all wires are properly connected. Refer
to your specic model’s installation instructions for proper wiring instructions.
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Trouble Shooting and FAQ's
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