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3
Customer Care
Thank you for purchasing a FORNO cooking range. Please read the entire instruction manual before
operating your new appliance for the first time. Whether you are an occasional cook or an expert chef, it will
be beneficial to familiarize yourself with the safety practices, features, operation and care recommendations
of your cooking range.
Both the model and serial number are listed in the left corner of the door. For warranty purposes, you will also
need the date of purchase. Record this information below for future reference.
SERVICE INFORMATION
Model Number：
Use these numbers in any correspondence or
service calls concerning your cooking range.
Serial Number
：
If you received a damaged cooking range,
immediately contact the dealer (or builder) that
sold you the cooking
range.
Date of Purchase
：
Purchase Address & Phone
：
Save time and money. Before you call for
service, check the Troubleshooting Guide. It lists
the causes of minor operating problems that you
can correct yourself.
SERVICE IN CANADA:
Keep the instruction manual handy to answer your questions. If you don’t understand something or you need
more assistance, please call our Customer Service: 1-800-561-7265
Or email: service@distinctive-online.com
SERVICE IN THE UNITED STATES:
Keep the instruction manual handy to answer your questions. If you don’t understand something or you need
more assistance, please call our Customer Service: 1-866-231-8893
Or email: [email protected]
If your cooking range ever requires servicing, be sure to use a FORNO Factory Certified Service provider
recommended by our customer care center. All Factory Certified Service providers are carefully selected
and thoroughly trained by us.
Consumer information
Range Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
obey all safety messages.
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