Operating instructions
AdoraWash V6000
Washing machine
Thank you for choosing to buy one of our products. Your appliance is made to high
standards and is easy to use. Nevertheless, please take the time to read these operating
instructions in order to familiarize yourself with the appliance and get the best use out of
it.
Please follow the safety precautions.
Modifications
Text, diagrams and data correspond to the technical standard of the appliance at the
time these operating instructions went to press. The right to make technical modifications
for the purpose of the further development of the appliances is reserved.
Validity
The model number corresponds to the first alphanumerics on the identification plate.
These operating instructions apply to:
Appliance designation Model number Type
AdoraWash V6000
11025 AW6T-11025
Variations depending on the model are noted in the text.
© V-ZUG Ltd, CH-6302 Zug, 2019
2
3
Contents
1 Safety warnings 5
1.1 Symbols used......................................................... 5
1.2 General safety precautions.................................. 5
1.3 Appliance-specific safety precautions ............... 5
1.4 Instructions for use................................................ 6
2 Using for the first time 8
2.1 Transport lock ........................................................ 8
2.2 Running the first wash cycle without any wash-
ing............................................................................. 8
3 Appliance description 8
3.1 Construction ........................................................... 8
3.2 Operating and display elements......................... 9
3.3 Indicator lights......................................................10
3.4 Button state...........................................................10
4 Programme overview 10
4.1 Whites and coloureds programmes ................10
4.2 Textile programmes ............................................11
4.3 Programmes for normally soiled cotton load.......
12
4.4 Extra programmes...............................................12
4.5 Additional functions.............................................13
4.6 EcoManagement..................................................15
5 Operating the appliance 16
5.1 Preparations..........................................................16
5.2 Loading the washing...........................................16
5.3 Adding washing detergent.................................17
5.4 Detergent dosage................................................18
5.5 Dyeing textiles ......................................................18
5.6 Selecting programme .........................................18
5.7 Selecting additional functions ...........................20
5.8 EcoHybrid..............................................................20
5.9 Delayed start ........................................................20
5.10 OptiTime ................................................................21
5.11 Separate rinsing/spinning..................................21
5.12 Washing with multi-component detergent.......22
5.13 Correcting entry ...................................................22
5.14 Aborting a programme .......................................22
5.15 With childproof lock activated............................23
5.16 Drum illumination..................................................23
5.17 Opening the appliance door during washing........
24
5.18 End of programme ...............................................24
5.19 EcoManagement...................................................26
6 Favourites 26
6.1 Defining favourites................................................26
6.2 Changing favourites .............................................27
6.3 Deleting favourites................................................27
6.4 Starting favourites.................................................27
7 V-ZUG-Home 28
8 User settings 28
8.1 Customizing user settings...................................28
8.2 Button tone ............................................................28
8.3 Background image...............................................28
8.4 Brightness ..............................................................29
8.5 Language ...............................................................29
8.7 Spin speed.............................................................29
8.8 Degree of soiling ..................................................29
8.9 AquaPlus ................................................................29
8.10 Automatic door opener........................................29
8.11 Delayed start / OptiTime .....................................30
8.12 Hygiene info...........................................................30
8.13 Childproof lock......................................................30
8.14 Drum illumination..................................................30
8.15 EcoManagement...................................................30
8.16 Multi-component detergent .................................30
8.17 Loosening up the washing..................................30
8.18 Soft water ...............................................................31
8.19 EcoHybrid...............................................................31
8.20 V-ZUG-Home..........................................................31
8.21 Factory settings.....................................................31
9 Demo mode 31
9.1 Switching on ..........................................................31
9.2 Switching off ..........................................................32
4
10 Care and maintenance 32
10.1 Cleaning intervals ................................................32
10.2 Cleaning the detergent dispenser drawer ......32
10.3 Cleaning the water inlet filter.............................33
10.4 Emergency draining ............................................33
10.5 Cleaning the foreign body trap .........................34
10.6 Cleaning the drum illumination .........................34
10.7 Opening the appliance door in the event of a
power failure .........................................................35
11 Trouble-shooting 36
11.1 Error messages....................................................36
11.2 Other possible problems....................................38
11.3 Unsatisfactory wash results ...............................40
12 Spare parts 42
13 Technical data 43
13.1 Note for testing institutes ...................................43
13.2 Consumption values ...........................................44
13.3 VAS Vibration Absorbing System .....................45
13.4 Water and energy economy ..............................45
13.5 EcoStandby...........................................................45
14 Washing tips 46
14.1 Energy and water economy...............................46
14.2 Avoiding damage ................................................46
15 Disposal 47
16 Index 48
17 Service & Support 51
Quick instructions 52
5
1 Safety warnings
1.1 Symbols used
Denotes important safety precau-
tions.
Failure to observe said precautions
can result in injury or in damage to
the appliance or fittings!
Information and precautions that
should be observed.
Information on disposal
Information about the Operating In-
structions
▸ Indicates step-by-step instructions.
– Describes how the appliance reacts
to the steps taken.
▪ Indicates a list.
1.2 General safety precautions
▪ Read the operating instruc-
tions before using the appli-
ance for the first time!
▪ This appliance can be used
by children aged 8 and above
and by persons with reduced
physical, sensory or mental
capabilities, or lack of experi-
ence and/or knowledge,
provided they are supervised
or have been instructed on
the safe use of the appliance
and have understood the haz-
ards involved. Children shall
not play with the appliance.
Cleaning and user mainten-
ance shall not be undertaken
by children without supervi-
sion.
▪ If an appliance is not
equipped with a mains cable
and a plug or other means for
disconnecting from the mains
with a contact opening on
each pole complying with the
conditions of overvoltage cat-
egory III for full isolation, an
isolating device must be in-
corporated into the perman-
ently installed electrical install-
ation in accordance with the
installation regulations.
▪ If the mains cable of this ap-
pliance is damaged, it must
be replaced by the manufac-
turer or its Customer Services
or a similarly qualified person
in order to avoid hazard.
1.3 Appliance-specific safety
precautions
▪ Children under 3 years of age
must be kept away from the
appliance unless they are
constantly supervised.
▪ The appliance has a max-
imum dry load capacity of
8 kg.
1 Safety warnings
6
▪ The appliance is only to be
used with the recommended
vaporizing medium. The use
of other substances may give
rise to a toxic or fire risk.
1.4 Instructions for use
Before using for the first time
▪ The appliance must be installed and
connected to the electricity supply in
accordance with the separate installa-
tion instructions. Have a qualified fitter/
electrician carry out the necessary
work.
▪ If connected to the water mains by de-
tachable hoses, the new hose set sup-
plied with the appliance must be used.
Do not reuse old hose sets.
▪ Ensure ready access to the power
socket being used.
Correct use
▪ The appliance is only suitable for wash-
ing home textiles with water and regular
automatic washing machine detergent.
▪ The appliance is intended to be used in
household and similar applications
such as staff kitchen areas in shops, of-
fices and similar working environments,
farm houses, hotels, motels, bed and
breakfast establishments and similar
residential type establishments, as well
as communal laundry rooms in multi-
family buildings.
▪ The appliance is not intended to be
used in launderettes or similar applica-
tions and may only be used for the
above-mentioned purpose.
▪ No liability is assumed for any damage
caused by improper or incorrect use.
▪ Any repairs, modifications or manipula-
tions to the appliance, especially any
electrically live parts, may only be car-
ried out by the manufacturer, its Cus-
tomer Services or a similarly qualified
person. Repairs if carried out incorrectly
may cause serious injury, damage to
the appliance and fittings, as well as af-
fect the functioning of the appliance.
▪ If the appliance is not working properly
or in case a repair is needed, follow the
instructions given in the «Service and
repairs» section. Please contact our
Customer Services if necessary.
▪ Use original spare parts only.
▪ Before closing the appliance door and
starting a programme, ensure that there
are no foreign objects or pets in the
drum.
Note on use
▪ If the appliance is not functioning prop-
erly, disconnect it from the power sup-
ply immediately.
▪ To protect your washing, follow the fab-
ric care symbols and the hints and ad-
vice in the «Washing tips» section.
▪ Textiles that have been cleaned, treated
or soaked with flammable chemicals,
detergents or solvents such as ben-
zene, alcohol, stain remover, oil, paint,
wax, etc. are not to be washed in the
appliance. Fire or explosion hazard!
Wash materials containing such sub-
stances first by hand with water or allow
the solvent to evaporate completely.
▪ Ensure the washing drum has stopped
moving before reaching inside. Do not
touch the washing drum while it is still
in motion – risk of serious injury!
▪ Disconnect the appliance from the
mains before carrying out maintenance
work.
Caution: Risk to life!
▪ Packaging material, e.g. plastic film and
polystyrene, can be dangerous for chil-
dren. Danger of suffocation! Keep pack-
aging material away from children.
1 Safety warnings
7
▪ When carrying out maintenance work
on the appliance, including replacing
light bulbs, cut off the electricity supply
to the appliance: remove the screw fuse
from the holder or switch the circuit
breaker off, or unplug from the mains
socket.
How to avoid damaging the appliance
▪ Close the appliance door carefully.
▪ When cleaning the appliance make
sure no water gets inside it. Use a mod-
erately damp cloth. Do not spray the
outside or the inside of the appliance
with water. If water gets inside the appli-
ance, it will cause damage.
▪ Before closing the appliance door and
starting a programme, ensure that there
are no foreign objects or pets in the
washing drum, detergent compartment
or around the foreign body trap. For-
eign objects such as coins, nails, paper
clips, etc. can damage parts of the ap-
pliance as well as the washing.
▪ During longer periods of absence, turn
off the water tap before switching off
the power by pulling out the mains
plug. Never pull the mains plug out by
the cable. Please note: The built-in over-
flow protection is rendered inactive
when the power is switched off.
▪ Textiles with metal reinforcements are
not to be washed in the appliance Risk
of damage.
▪ Trainers, diving suits, rucksacks, car-
pets, etc. are not to be washed in the
appliance.
2 Using for the first time
The appliance must be installed and connected to the electricity supply in accord-
ance with the separate installation instructions. Have a qualified fitter/electrician
carry out the necessary work.
2.1 Transport lock
Remove the transport lock (hexagon head screws at the back of the appliance) in
order to avoid damage to the appliance (see installation instructions).
2.2 Running the first wash cycle without any washing
▸ Add a little washing detergent to compartment II of the detergent dispenser drawer
(see page 17).
▸ Run an empty coloureds 60°C cycle to remove any residues from the manufacturing
process (see page 18).
3 Appliance description
3.1 Construction
6
7
8
9
Detergent dispenser drawer (2)
10
12
13
14
11
Drain tray (5)
1
2
3
4
5
1
Operating panel (pivoting)
9
Flap for liquid detergent /
2
Detergent dispenser drawer Drain tray opener
3
Appliance door
10
Siphon for fabric conditioner
4
Circulation nozzle
11
Emergency door release tool
5
Drain tray
12
Foreign body trap
6 Pre-wash detergent, compartment I 13
Identification plate / serial number (SN)
7 Main wash detergent, compartment II 14
Emergency door release
8
Fabric conditioner, compartment
8
3 Appliance description
3.2 Operating and display elements
Operating panel
3
1
2
4
4 4
4
1
Operating panel
Buttons
2
V-ZUG-Home display Door opener
3
TouchDisplay EcoManagement
4
Indicator lights EcoHybrid
Programmes for normally soiled cot-
ton load and extra programmes
Start/Pause/Drum illumination
End of programme / Fast forward
Favourites
TouchDisplay
Coloureds
Select temperature
Buttons
Textile programmes
Whites 95°C
Coloureds 70°C
Coloureds 60°C
Coloureds 50°C
Coloureds 40°C
Coloureds 30°C
Coloureds 20°C
cold
Coloureds 10°C
9
4 Programme overview
3.3 Indicator lights
Indicator light Activity State
Indicator light is il-
luminated.
Function is active.
Indicator light is
flashing.
Function is selectable.
Indicator light is
not illuminated.
Function is not selectable.
3.4 Button state
Background colour Symbol colour State
Blue White Function is active.
Black White Function is selectable.
Black Black Function is not selectable.
4 Programme overview
To select the right programme, please follow the fabric care symbols on the laundry la-
bels, e.g.
40
. Textiles with the fabric care label may only be washed using the
«Hand wash» textile programme.
4.1 Whites and coloureds programmes
Programmes Fabric care
symbols
Load
capacity
Whites 95°C: For white cottons/linens e.g. bed
and table linen, towels, white or colour-fast under-
wear.
95
1–8 kg
Coloureds 70°C: Energy-saving programme for
white cottons.
95
1–8 kg
Coloureds 60°C: For coloured cottons e.g. bright
blouses, overalls, shirts, bed linen.
95
60
1–8 kg
Coloureds 50°C: Energy-saving programme for
coloured cottons.
95
60
1–8 kg
Coloureds 40°C: For coloured cottons and mixed
washing e.g. coloured sweatshirts, t-shirts.
95
60
40
1–8 kg
Coloureds 30°C: For coloured cottons and mixed
washing e.g. t-shirts.
95
60
40
30
1–8 kg
Coloureds 20°C: Energy-saving programme for
lightly soiled textiles.
95
60
40
30
1–8 kg
cold
Coloureds 10°C: Refresh programme without
heat.
95
60
40
30
1–8 kg
10
4 Programme overview
4.2 Textile programmes
Touch the button for the selection of textile programmes.
Programmes Load
capacity
Coloureds: Standard programme 1–8 kg
Woollens: Gentle treatment for woollens and other delicate textiles.
Only for woollens with a felt-free finish and labelled as «machine
washable».
1–2.5 kg
Hand wash: Very gentle treatment for textiles labelled with the
fabric care symbol.
1–2 kg
Shirts: Optimized for minimizing creasing, contains steam anti-
crease.
max.7ite
ms
Down: Optimized for the particular wetting characteristics of down
fabrics. Short spin at the beginning of the programme to get rid of
any air in down textiles.
max. 2 kg
Outdoor garments: For waterproof and breathable clothing. Higher
water level during washing and spinning.
1–3 kg
Silks: For delicate silk articles. Spin speed is reduced to minimize
creasing.
1–1.5 kg
Net curtains: Reduced washing action for very gentle treatment.
Higher water level during washing and spinning. The washing re-
mains lying in the water after the final rinse (stop after rinsing).
1–2 kg
Draining with spinning
1x
Draining without spinning
2x
Baby garments: Very thorough rinsing for the protection of sensitive
baby skin. If 95°C is selected as the temperature, a pre-wash is in-
cluded.
1–5 kg
Denim: Optimized for colour loss (colour run) from denim. 1–4 kg
FirstWash: Quick wash cycle for new textiles. Add only a very small
amount of washing detergent! Not suitable for woollens and hand
wash!
1–2 kg
Underwear: For very delicate textiles labelled with the fabric
care symbol e.g. underwear.
1–3 kg
11
4 Programme overview
Programmes Load
capacity
Black garments: Optimized rinsing through a higher water level and
extended rinsing time for dark textiles.
1–4 kg
Black hand wash: Optimized rinsing through a higher water level
and extended rinsing time for dark textiles labelled with the
fabric care symbol.
1–2 kg
WetClean: For all fabrics labelled as washable. Most gentle treat-
ment possible through applying a gentle rocking motion and a fine
spray of water.
1–1.5 kg
4.3 Programmes for normally soiled cotton load
Touch the button for the selection of programmes for normally soiled cotton load.
Programmes Load ca-
pacity
40°C Coloureds normal: The recommended pro-
gramme for washing normally soiled cottons at
rated load capacity.
1–8 kg
10°C Coloureds normal: The programme with the
lowest possible temperature setting for washing
cottons. It corresponds to the 40°C Coloureds
normal programme without the water being
heated. This programme has the same water level
as the 40°C Coloureds normal programme.
1–8 kg
4.4 Extra programmes
Touch the button for the selection of extra programmes.
Programmes Fabric care
symbols
Load
capacity
Steam anti-crease: Dry washing is partially un-
creased and made damp, ready to iron.
95
60
40
1–1.5 kg
Steam anti-crease Plus: Can be selected together
with the steam anti-crease programme.Extended
steam phase, particularly suitable for linen textiles.
The laundry when unloaded is damper than with
steam anti-crease
95
60
40
1–1.5 kg
Proofing: For starching or proofing laundry, add
the agent to the fabric conditioner compartment.
1–3 kg
Appliance hygiene: Steam cleaning without laun-
dry.
0 kg
Spin: Wet washing is spun. No wash cycle is car-
ried out.
1–8 kg
12
4 Programme overview
4.5 Additional functions
Whenever a programme is selected, the selectable additional functions are displayed.
Additional functions Load
capacity
EcoHybrid: The appliance is equipped with two heating systems:
▪ Heat pump heater (approximately 1kW heat output) with very
low energy consumption. Suitable for heating up to 50°C.
▪ Conventional auxiliary heater (approximately 2.8kW heat output)
with normal energy consumption.
Optimal energy efficiency: Initially heated only using the
heat pump heater. The conventional heater comes on at
around 40–50°C. The set temperature is also reduced.
The extended washing time, however, ensures the wash-
ing performance is maintained. The energy consumed to
heat the water is around 50–70% lower than with conven-
tional washing machines without a heat pump.
Very good energy efficiency: Initially heated only using
the heat pump heater. The conventional heater comes on
at around 40–50°C. It takes longer to reach the desired
wash temperature. The energy consumed to heat the wa-
ter is around 40-50% lower than with conventional wash-
ing machines without a heat pump.
Good energy efficiency: Heating using both heating sys-
tems simultaneously. This provides a high heat energy
output. The energy consumed to heat the water is around
10-20% lower than with conventional washing machines
without a heat pump.
Easy care: For washing requiring very gentle treatment. Increased
water level, reduced washing action and lower spin speed.
3.5 kg
Pre-wash: Suitable for heavily soiled washing. Programme duration
extended about 15minutes.
Delayed start: For using cheap-rate electricity (setting range of up
to 24hours). The programme starts automatically when the set
time is reached.
OptiTime: If a programme end time has been selected, OptiTime
calculates the most energy-efficient programme that can be carried
out in the time remaining to programme end.
OptiTime reduces the washing temperature, while the washing per-
formance is maintained. The more time is available for washing, the
more the washing temperature can be reduced. If higher wash tem-
peratures with a germ-killing effect are needed, a corresponding
programme without the OptiTime function must be selected (see
page 30).
13
4 Programme overview
Additional functions Load
capacity
Degree of soiling: Adjustment to the degree of soiling of the wash-
ing.
Light soiling: For lightly soiled washing.
Normal soiling: Extended wash time.
Heavy soiling: Extended wash time, higher water level, an
additional rinsing cycle.
Soaking: The duration can be set between 0.5 and 6 hours.
Anti-mite: The main wash is extended and intensified. The
mites are killed and the allergens are rinsed out thoroughly.
AquaPlus: There are 5 different settings for rinsing intensity.
Standard: Normal water level.
more water: Increased water level during the main wash
and rinsing.
+ 1 rinse: An additional rinsing cycle.
more water + 1 rinse: Increased water level during the main
wash and rinsing, an additional rinsing cycle.
Skin protection: Increased water level during rinsing, two
additional rinsing cycles. Suitable for sensitive skin.
Spin speed: The spin speed can be changed. Delicates can be
spun at a lower spin speed. However, this increases the drying time
(greater energy consumption for tumble drying).
Sprint: Quick programme for lightly soiled washing.
2 instead of 3 rinsing cycles. The programme time is for the Eco-
Hybrid setting :
2.5 kg
+ : 26mins.
Note: Add a small amount of wash-
ing detergent. A large washing load
or too much washing detergent can
significantly extend the programme
time. Use liquid detergent only.
+ : 27mins.
+ : 28mins.
+ : 39mins.
Steam anti-crease: Reduces creasing significantly. Loosening-up
period: 60minutes. The washing is warm and should be hung up
immediately to dry or be tumble dried. The spin speed is limited to
1000 rpm.
max. 2 kg
Separate rinsing / Separate spinning: The programme starts at the
desired parts of the programme and the programme sequence is
shortened (see page 21).
14
4 Programme overview
Additional functions Load
capacity
Bio wash: The programme sequence is adapted for the use of
multi-component detergents (alkaline detergent + bleach) (see
page 22).
Soap washing The programme sequence is adapted for the use of
multi-component detergents (softener + soap detergent) (see page
22).
Start/Pause/Drum illumination: Touch the button to start or interrupt
programmes. Touch the button again to resume the programme
after being interrupted. The drum illumination can be turned on and
off.
4.6 EcoManagement
Button
Only active if «EcoManagement» is turned on in the user settings (see page
30). EcoManagement provides information on the energy and water consump-
tion of the appliance. The following statistical data can only be retrieved when
no programme is running:
▪ Energy and water consumption of the last programme
▪ Total energy and water consumption
▪ Average energy and water consumption of the last 25 programmes
The energy and water consumption of a programme is displayed during pro-
gramme selection.
At the end of a programme, the energy and water consumption of the pro-
gramme that has just ended is displayed.
The values can vary according to programme, load, additional functions and
user settings.
15
5 Operating the appliance
5 Operating the appliance
5.1 Preparations
▸ Check the foreign body trap is inserted correctly (see page 34).
▸ Insert the mains plug into a mains socket.
▸ Turn on water tap.
▸ Touch the button to open the appliance door.
5.2 Loading the washing
▸ Load up to a maximum of 8kg dry washing.
full: Normally soiled whites and coloureds
max. ¾: Heavily soiled whites and coloureds
max. ½: Easy care cottons, white and coloured synthetics as
well as mixed fabrics
max. ¼: Delicates, woollens, silks, polyacrylics and net curtains
For wet loads, only half-fill the washing drum. The washing drum should not be
loaded with any one single, heavy item.
▸ Close the appliance door.
– The start screen appears.
Coloureds
Select temperature
If no programme selection is made within 5 minutes, all the displays go out. Touch
anywhere on the TouchDisplay at any time to display the start screen again.
16
5 Operating the appliance
5.3 Adding washing detergent
Liquid detergent
1
b
a
▸ Pull the detergent dispenser drawer out as far as it will go.
▸ Pull flap 1 upwards and out of position a and insert in position b.
Do not fill liquid detergent past the upper mark. Liquid detergent can only be used
for the main wash with programmes without a pre-wash. If washing with a delayed
start, add liquid detergent to a dosing aid (e.g. ball) and then place it directly in the
washing drum so that no detergent gets onto the washing during the delayed start
time.
Powder detergent
a
1
b
▸ Pull the detergent dispenser drawer out as far as it will go.
▸ Pull flap 1 upwards and out of position b and insert in position a.
Compartments
I
II
Conventional washing
Pre-wash detergent
Compartment I
Main wash detergent
Compartment II
Fabric conditioner
Compartment
Bio wash
Alkaline detergent
Compartment II
Bleach
Compartment I
Fabric conditioner
Compartment
Soap washing
Water softener
Compartment I
Soap detergent
Compartment II
Fabric conditioner
Compartment
Do not fill fabric conditioner past the upper mark.
17
5 Operating the appliance
5.4 Detergent dosage
Adding too much washing detergent can cause excess foaming. The con-
sequences: poor wash results, damage to the appliance in the worst case.
The correct dosage depends on the degree of soiling, the wash load, the water hardness
and the product used. Follow the manufacturer’s dosing instructions.
Water hardness
Soft
0°fH to 15°fH The local water authorities can provide in-
formation on the level of water hardness
in your area.
Medium
15°fH to 25°fH
Hard
over 25°fH
After adding the washing detergent
▸ Push the detergent dispenser drawer back in.
▸ Select a programme.
5.5 Dyeing textiles
Textiles can be dyed in the appliance using suitable dyeing agents. Follow the manufac-
turer’s safety instructions and warnings.
60
▸ Select the desired programme (see page 18).
– The programme starts with brief draining; water runs into the washing
drum
▸ Open detergent dispenser drawer slightly.
▸ Add liquid dye components.
▸ Close the detergent dispenser drawer.
5.6 Selecting programme
Main wash programmes
When a programme is selected, all the necessary settings for it are assigned automatic-
ally. Additional functions can be selected or deselected by using further buttons in other
views.
▸ Close the appliance door.
– The start screen appears.
Coloureds
Select temperature
1200
1 h 00
End 16 : 13
60°C Coloureds
60
▸ Touch the button for the desired pro-
gramme.
– The programme selected, the expec-
ted duration, the expected pro-
gramme end time and the selectable
additional functions are displayed.
The indicator light for the selectable
button flashes.
▸ Touch the button.
– The programme selected starts.
18
5 Operating the appliance
Textile programmes
▸ Touch the button.
– The selection of textile programmes
appears in the TouchDisplay.
Textile programmes
Coloureds
ShirtsHand wash
Woollens
1/4
1/4
▸ Touch the button repeatedly until the de-
sired textile programme is displayed.
Shirts
▸ Touch the button for the desired textile
programme.
60
▸ Touch the button for the desired temper-
ature.
– The programme selected and all se-
lectable additional functions are dis-
played.
▸ Touch the button.
– The programme selected starts.
Programmes for normally soiled cotton load
▸ Close the appliance door.
Extra
10° Standard
Proofing
Steam anti-cr.
App. hygiene
40° Standard
Spinning
▸ Touch the button.
– A selection of programmes for nor-
mally soiled cotton load appears in
the TouchDisplay.
▸ Touch the button for the desired pro-
gramme for normally soiled cotton load.
▸ Touch the button.
– The programme selected starts.
With the programmes for normally soiled cotton load, it is not possible to select
the additional functions. Only delayed start is selectable.
Extra programmes
▸ Close the appliance door.
Extra
10° Standard
Proofing
Steam anti-cr.
App. hygiene
40° Standard
Spinning
▸ Touch the button.
– The selection of extra programmes
appears in the TouchDisplay.
▸ Touch the button for the desired extra
programme.
▸ Touch the button.
– The programme selected starts.
19
5 Operating the appliance
5.7 Selecting additional functions
60
▸ Touch the button for the desired pro-
gramme.
– The programme selected and all se-
lectable additional functions are dis-
played. The indicator light for the se-
lectable button flashes.
1200
1 h 00
End 16 : 13
60°C Coloureds
▸ For desired additional functions, touch
the corresponding buttons.
– The new programme duration and
programme end time are displayed.
▸ Touch the button.
– The programme selected starts.
5.8 EcoHybrid
▸ Touch the button while the indicator light
is flashing.
– The «EcoHybrid» menu appears in
the TouchDisplay.
EcoHybrid
Optimal
energy efficiency
Very good
energy efficiency
Good
energy efficiency
▸ Touch the button for the desired Eco-
Hybrid setting.
– The new programme duration and
time are displayed.
▸ Touch the button.
– The programme selected starts.
5.9 Delayed start
Selecting programme end time
The option «Programme end, OptiTime off» must be enabled in the user settings under
«Delayed start / OptiTime» (see page 30).
60
▸ Touch the button for the desired pro-
gramme.
▸ Touch the button.
– The input field for the programme
end time appears in the TouchDis-
play.
Progr. end time
0 1
2
3 4
5 6 7 8 9
1
6 1 3
81
▸ Enter the time the desired programme
should end.
▸ Touch the button.
– The programme end time is saved.
▸ Touch the button again if any changes
have to be made.
20
5 Operating the appliance
▸ Touch the button.
▸ The delayed start time starts. The de-
sired programme starts so that it fin-
ishes at the programme end time.
60°Coloureds
1 h 00
End 16 : 13
Washing can be added at any time during the delayed start time (see page 24).
Selecting programme start time
The option «Programme start» must be enabled in the user settings under «Delayed
start / OptiTime». (see page 30)
▸ Carry out steps analogous to those described in «Selecting programme end
time» (see page 20).
5.10 OptiTime
The option «Programme end, OptiTime on» must be enabled in the user settings under
«Delayed start / OptiTime» (see page 30).
60
▸ Touch the button for the desired pro-
gramme.
▸ Touch the button.
– The input field for the programme
end time appears in the TouchDis-
play.
Progr. end time
0 1
2
3 4
5 6 7 8 9
1
8 4 5
81
▸ Enter the time the desired programme
should end.
▸ Touch the button.
▸ Touch the button again if any changes
have to be made.
▸ Touch the button.
▸ The delayed start time starts with the ad-
ditional function «OptiTime». The desired
programme starts so that it finishes at
the programme end time.
60°Coloureds
1 h 00
End 18 : 45
5.11 Separate rinsing/spinning
60
▸ Touch the button for the desired programme.
▸ Press the button 1x.
– Programme starts from «Rinsing».
▸ Press the button 2x.
– Programme starts from «Final rinse / Conditioning».
▸ Press the button 3x.
– Programme starts from «Separate spinning».
21
5 Operating the appliance
5.12 Washing with multi-component detergent
To start Bio or Soap wash, «Multi-component detergent» must be enabled in the user set-
tings (see page 30). Ensure the alkaline detergent or soap detergent are added to the
correct compartment (see page 17).
60
▸ Touch the button for the desired pro-
gramme.
▸ Touch the button.
– The selection of washing detergents
appears in the TouchDisplay.
Select wash detergent
Standard with pre-wash
Soap wash Bio wash
Bio wash
▸ Touch the desired washing detergent.
▸ Touch the button.
– The programme selected starts.
5.13 Correcting entry
During programme selection, entries can be corrected as follows:
Clearing entries in the current view
▸ Touch the button.
– Entries will be cancelled. The previous TouchDisplay appears.
Clearing all entries
▸ Touch the button repeatedly until the TouchDisplay goes dark.
– All entries are cleared.
5.14 Aborting a programme
Once a programme has started, only the spin speed can be changed. For any
other changes, the programme must be aborted.
▸ Touch the button repeatedly until «Draining» is displayed. This part of the
programme cannot be skipped and will be carried out in full.
22
5 Operating the appliance
5.15 With childproof lock activated
Selecting programme
How to turn the childproof lock on/off is described in «User settings».
▸ Close the appliance door.
– The input field for the code appears
in the TouchDisplay.
Childproof lock
0 1
2
3 4
5 6 7 8 9
0 0 0
Code
731
▸ Touch the digits 7, 3, 1 in sequence.
▸ Touch the button.
– The appliance is unlocked.
60
▸ Touch the button for the desired pro-
gramme.
– Further steps can be taken without
further regard to the childproof lock. If
no programme selection is made
within the next 20 seconds, the input
field for the code appears in the
TouchDisplay again.
After being unlocked, the appliance can be operated normally. The childproof lock is
automatically activated as soon as the programme starts.
Aborting programme / opening appliance door at end of programme
▸ Touch the button.
– The input field for the code appears
in the TouchDisplay.
Childproof lock
0 1
2
3 4
5 6 7 8 9
0 0 0
Code
731
▸ Touch the digits 7, 3, 1 in sequence.
▸ Touch the button.
– The appliance is unlocked.
▸ Touch the button repeatedly until «Drain-
ing» appears in the TouchDisplay.
– The appliance door opens.
5.16 Drum illumination
The drum illumination automatically switches on whenever the appliance door is opened
and switches off when it is closed. If the appliance door is left open, the drum illumina-
tion switches off automatically within 2 minutes.
▸ Touch the button to switch the drum illumination on or off when the appli-
ance door is open.
If the appliance door is opened during or at the end of the standard programme,
the drum illumination does not switch on automatically because this is the most
energy-efficient programme and the energy requirements are reduced to a min-
imum.
23
5 Operating the appliance
5.17 Opening the appliance door during washing
The appliance door can be opened when the indicator light for the button is illumin-
ated.
▸ Touch the button.
– The appliance door opens. Laundry can be added or removed.
▸ Close the appliance door.
▸ Touch the button.
– The programme is resumed.
In the event of a power failure, the appliance door can only be opened using the
emergency door release (see page 35). The programme sequence is automatic-
ally resumed following such a power failure.
5.18 End of programme
Unloading the washing before time
Shortly before the end of the programme, the washing is loosened up. This takes about
1–2 minutes.
If steam anti-crease has been selected, the loosening-up period is extended to
about 60 minutes to further prevent creasing.
▸ Touch the button to unload the washing during the loosening-up phase.
Door opener
The user settings that are enabled determine whether the appliance door opens automat-
ically when the programme ends (see page 29) and whether information on energy and
water consumption is displayed or not (see page 30).
▪ «Automatic door opener On»:
Once a programme has finished,
– the appliance door opens automatically.
– the washing can be unloaded.
▪ «Automatic door opener Off»:
Once a programme has finished,
– «End of programme» is displayed in the TouchDisplay for about 20
minutes.
– information on the energy and water consumption (see page 26) is dis-
played in the TouchDisplay, provided «EcoManagement» has been
turned on (see page 30).
▸ Touch the button to open the appliance door and unload the washing at any
time.
24
5 Operating the appliance
Stop after rinsing
The washing remains lying in the water after the final rinse. The water must be drained
off before the washing can be unloaded.
▸ Touch the button 1x.
– The washing is spun at the spin speed set for the programme.
– The water is pumped off.
Or:
▸ Touch the button 2x.
– The washing is not spun.
– The water is pumped off.
Hygiene recommendation
Washing almost exclusively with low temperatures will result in the formation of foul
smelling coatings in the appliance.
To prevent this, a «Hygiene recommendation» indicates when a wash of at least 60°C
or carrying out the «Appliance hygiene» programme is recommended for hygiene reas-
ons.
▸ Touch the button.
▸ Run the next wash cycle at least at
60°C.
Hygiene recommend.
- Mindestens 60°C Programm
oder Gerätehygiene wählen
Hygiene recommend.
- At least 60°C programme
or select appliance hygiene
Or:
▸ Touch the button.
▸ Under standard and extra programmes,
select the «Appliance hygiene» pro-
gramme.
Each time after use
▸ Clean the detergent compartments (see page 32).
▸ To allow the washing drum and door seal to dry between wash days, open
the appliance door and pull the detergent dispenser drawer out as far as it
will go.
▸ Carefully remove any deposits or foreign objects from out of the door seal.
Incorrect handling can result in damage to the appliance!
The drum illumination is located in the door seal. Care must be taken when clean-
ing the door seal to avoid damaging the drum illumination.
25
6 Favourites
5.19 EcoManagement
Only active if «EcoManagement» is turned on in the user settings (see page 30).
Displaying estimate during programme selection
The expected energy and water consumption can be displayed during additional function
selection.
60
▸ Touch the desired programme.
– The programme selected with the ex-
pected energy and water consump-
tion appears in the TouchDisplay.
60°Coloureds
1 h 15
End 2:15
Displaying last programme
The energy and water consumption of the last programme can be displayed if no pro-
gramme is running.
▸ Touch the button.
– The energy and water consumption of
the last programme run is displayed.
0.9 kWh
10
Consumption values
Last programme
Displaying total and average consumption
Total and average consumption can be displayed if no programme is running.
▸ Hold the button depressed for
3seconds.
– Total and average consumption are
displayed.
EcoManagement
Total
Average
390 kWh
920
Statistics
0.9 kWh
10
▸ Touch the button to end statistic re-
trieval.
6 Favourites
Simple start to frequently used programmes.
6.1 Defining favourites
▸ Touch the button.
– The appliance door opens.
▸ Touch the button.
empty
▸ Touch one of the favourite buttons.
60
▸ Select programme and additional func-
tions.
26
6 Favourites
▸ Touch the button.
Yes
▸ Touch the button to save the favourite
programme.
No
▸ Touch the button to cancel the action.
6.2 Changing favourites
▸ Touch the button.
– The appliance door opens.
▸ Touch the button.
60°C
▸ Touch the favourite programme to be
changed.
Change
▸ Touch the button.
▸ Make the changes.
▸ Touch the button.
Yes
▸ Touch the button to save the favourite
programme.
No
▸ Touch the button to cancel the action.
6.3 Deleting favourites
▸ Touch the button.
– The appliance door opens.
▸ Touch the button.
60°C
▸ Touch the favourite programme to be
deleted.
Clear
▸ Touch the button.
– The favourite programme is cleared.
6.4 Starting favourites
▸ Close the appliance door.
▸ Touch the button.
27
7 V-ZUG-Home
60°C
▸ Touch the desired favourite programme.
▸ Touch the button.
– The programme selected starts.
7 V-ZUG-Home
Your appliance is networkable.
You can find further information under www.vzug.com.
8 User settings
Providing no programme is running and no error messages are displayed, the user
settings can be changed.
8.1 Customizing user settings
▸ Close the appliance door.
Extra
10° Standard
Proofing
Steam anti-cr.
App. hygiene
40° Standard
Spinning
▸ Touch the button.
– The «Extra» menu appears in the
TouchDisplay.
▸ Touch the button.
▸ Select and change desired settings and
submenus.
▸ Touch the button to save the selected
setting.
Settings
SN 11025 000123
Background
image
Language
English
1/4
19.41
1/4
▸ Touch the button to select and change
any other settings.
▸ Touch the button to exit user settings.
8.2 Button tone
The button tone can be turned on and off. The but-
ton tone for the and buttons cannot be
turned off.
▪ On (factory setting)
▪ Off
8.3 Background image
The background image of the TouchDisplay can be
turned off. In this case, the background appears
black.
▪ On (factory setting)
▪ Off
28
8 User settings
8.4 Brightness
The display can be adjusted to the prevailing light
conditions.
▪ Dark
▪ Medium bright
▪ Bright (factory setting)
▪ Very bright
8.5 Language
The language is set during the initial set-up of the
appliance. It can be changed.
▪ German
▪ …
8.6 Time
The time must be reset if the power is cut for more
than about 5 weeks. The appliance must not be dis-
connected from the mains supply for at least 30
minutes after making the settings.
19:43
▪ Clock
8.7 Spin speed
An increase in the spin speed is only possible for
suitable programmes. A reduction in the spin speed
is possible for all programmes.
▪ 400
▪ 600
▪ 800
▪ 100
▪ 1200 (factory setting)
▪ 1400
▪ 1600
8.8 Degree of soiling
There are 3 settings for degree of soiling. ▪ Light (factory setting)
▪ Normal
▪ Heavy
8.9 AquaPlus
There are 5 settings for rinsing intensity. ▪ Standard (factory setting)
▪ More water
▪ + 1 rinse
▪ More water + 1 rinse
▪ Skin protection
8.10 Automatic door opener
When the function is turned on, the appliance door
opens automatically when the programme ends.
When the function is turned off, the appliance door
can be opened by touching the button.
▪ On (factory setting)
▪ Off
29
8 User settings
8.11 Delayed start / OptiTime
When the «Programme start» function is turned on,
the time a programme should start running can be
defined.
When the «Programme end» function is turned on,
the time a programme should end can be defined. If
the «OptiTime» function is also turned on, the «Opti-
Time» function is automatically added whenever a
delayed start is selected.
▪ Programme start
▪ Programme end, OptiTime
on
▪ Programme end, OptiTime
off (factory setting)
8.12 Hygiene info
When the function is turned on, a wash of at least
60°C is recommended whenever for hygiene reas-
ons the formation of foul smelling coatings in the ap-
pliance is to be prevented.
▪ On (factory setting)
▪ Off
8.13 Childproof lock
The childproof lock prevents a programme from be-
ing started accidentally. The appliance can only be
operated after first entering the code 731.
▪ On
▪ Off (factory setting)
8.14 Drum illumination
When this function is activated, the drum illumination
automatically switches on whenever the appliance
door is opened and switches off whenever it is
closed.
▪ On (factory setting)
▪ Off
8.15 EcoManagement
When this function is activated, the estimated con-
sumption values appear at the start of the pro-
gramme and the actual consumption values appear
at the end of the programme. The saved consump-
tion values can be deleted under «Statistics».
▪ On (factory setting)
▪ Off
▪ Statistics
▪ Information
8.16 Multi-component detergent
When the function is turned on, the desired type of
washing detergent can be selected under the addi-
tional function «Pre-wash».
▪ On
▪ Off (factory setting)
8.17 Loosening up the washing
Touch the button at any time to open the appli-
ance door. The washing can be unloaded.
▪ 30 seconds (factory setting)
▪ 10 minutes
▪ 30 minutes
▪ 6 hours
30
9 Demo mode
8.18 Soft water
When the function is turned on, adjusting for very
soft water prevents heavy foaming.
▪ On
▪ Off (factory setting)
8.19 EcoHybrid
There are 3 settings for energy efficiency. ▪ Optimal
▪ Very good
▪ Good
8.20 V-ZUG-Home
Your appliance is networkable. ▪ Operate and display
▪ Display
▪ Off (factory setting)
You can find further information under www.vzug.com.
8.21 Factory settings
The factory settings can be restored. The language if
changed is not reset to the factory setting.
▪ : Restore
▪ : Do not restore
Any favourites that have been saved will also be deleted.
9 Demo mode
The appliance can be fully operated in the demo mode, but it will not wash.
The demo mode can only be switched on or off when the appliance door is open.
9.1 Switching on
▸ Touch the button.
– The appliance door opens.
▸ Simultaneously depress the buttons for
5 seconds until the «Demo mode» menu
appears in the TouchDisplay.
▸ Touch the button.
– The demo mode is selected.
▸ Touch the button.
– The setting is saved.
– The TouchDisplay goes dark.
31
10 Care and maintenance
9.2 Switching off
▸ Touch the button.
– The appliance door opens.
▸ Hold the buttons depressed at the same
time.
– The «Demo mode» menu appears in
the TouchDisplay.
▸ Touch the button.
– The demo mode is not selected.
▸ Touch the button.
– The setting is saved.
– The TouchDisplay goes dark.
10 Care and maintenance
Using the correct dosage of detergent will automatically clean the inside of the appli-
ance. Immediately wipe away all traces of detergent with a soft cloth to avoid staining.
10.1 Cleaning intervals
Appliance part Cleaning interval
Detergent dispenser drawer ▪ After each wash
Water inlet filter ▪ When prompted «A9 Check water inlet»
Foreign body trap ▪ 1× per month
Drum illumination ▪ As required
10.2 Cleaning the detergent dispenser drawer
Cleaning the detergent compartments
l
2
1
▸ Pull the detergent dispenser drawer 1 out as far as it will go.
▸ Push the blue release lever 2 to the left and pull the detergent dis-
penser drawer 1 completely out.
▸ Wash out the detergent compartments.
▸ Clean the duct under the pre-wash detergent compartment l.
▸ Insert the detergent dispenser drawer 1 again correctly.
Cleaning the siphon and suction tube
2
1
▸ Pull siphon 1 in fabric conditioner compartment upwards and out.
▸ Clean the siphon1 and suction tube2.
▸ Insert the siphon 1 again correctly.
32
10 Care and maintenance
10.3 Cleaning the water inlet filter
Test the water inlet for leaks following maintenance work.
1
▸ To avoid blockages, periodically check and, if necessary, clean
the water inlet filter 1.
10.4 Emergency draining
The water in the appliance may be hot. Scalding hazard! Allow to cool down before
emergency draining.
In the event of a blocked water outlet or drain pump, a malfunction or a power failure, if
there is water still in the appliance it must be drained off as follows:
▸ Open the drain tray with the flap for liquid detergent.
▸ Fold the drain tray right down. It also functions as a receptacle for
collecting any water that runs out.
▸ Carefully release the foreign body trap somewhat by turning it anti-
clockwise and steadily drain off the water.
▸ Close the foreign body trap by turning it clockwise and remove the
drain tray from the front.
▸ Empty the drain tray and then put it back, pushing it in straight as
far as it will go.
The drain tray can be removed and a larger receptacle used in its place to drain-
ing off the water. The appliance can hold up to 30 litres of water.
33
10 Care and maintenance
10.5 Cleaning the foreign body trap
Clean the foreign body trap at regular intervals as well as after washing, for in-
stance, pet blankets or other wash items that cause a thick build-up of fluff.
▸ Open the appliance door.
▸ Drain off any residual water (see page 33).
1
▸ Remove any foreign objects (buttons, coins, etc.) from around the
impeller 1.
2
▸ Using the emergency door release tool 2, check that the drain
pump impeller can turn.
The impeller1 may turn stiffly. This is construction related and does not indicate
the presence of any foreign object or defect. If the impeller does not turn, please
contact our Customer Services.
3
▸ Insert the foreign body trap– with the arrow-like cam3 pointing
upwards – as far as it will go.
▸ Screw the foreign body trap in clockwise as far as it will go.
▸ Put the drain tray back and close it to.
10.6 Cleaning the drum illumination
▸ If necessary, wipe carefully with a soft cloth.
34
10 Care and maintenance
10.7 Opening the appliance door in the event of a power failure
Wait until the washing drum is completely stationary. A washing drum that is still
rotating poses a risk of serious injury.
▸ Close the water tap and disconnect the appliance from the mains.
▸ Open the drain tray with the flap for liquid detergent.
▸ Fold the drain tray right down. If necessary, carry out emergency
draining.
1
▸ Remove drain tray.
▸ Remove the emergency door release tool 1 from its bracket.
a.
2
▸ Insert emergency door release tool into blue opening cap2 and
turn in direction of arrow.
a. Door opens from right
b. Door opens from left
b.
The appliance door springs open.
If the emergency door release tool is missing, a screw driver can be used instead.
35
11 Trouble-shooting
11 Trouble-shooting
You may be able to trouble-shoot the following malfunctions yourself. If not, note down
the error message in full (message, F and E numbers) and call Customer Services.
11.1 Error messages
Display Possible cause Solution
A2
Check water outlet
▪ The foreign body trap is
clogged.
▪ The drain pump is
blocked.
▪ The drain hose is bent
or kinked.
▪ The outlet or drain trap
is clogged.
▸ Check cause (see page 34).
▸ Touch the button.
▸ Restart the programme.
A3
Clean foreign
body trap
▪ The foreign body trap is
clogged.
▪ The circulation nozzle is
clogged.
▸ Check cause (see page 34).
▸ Touch the button.
▸ Restart the programme.
A5
Spin stop:
Unbalanced load
▪ Large items are un-
evenly distributed in the
washing drum.
▸ Wash large and small items to-
gether.
▪ Pillows or similar items
in the wash.
▸ Remove the pillows.
▸ Spin the washing again.
▸ Spin the pillows separately.
▪ Wash items are tangled. ▸ Separate the wash items.
▸ Fasten duvet covers and pillow
cases.
▸ Spin the washing again.
A6
Check foreign
body trap
▪ The foreign body trap is
missing or is not sitting
correctly.
▸ Check cause (see page 34).
▸ Touch the button.
▸ Restart the programme.
A9
Check water inlet
▪ The water tap is turned
off.
▪ The water inlet filter is
clogged.
▪ Water supply is interrup-
ted.
▪ Water pressure is too
low.
▸ Clean water inlet filter or restore wa-
ter supply (see page 33).
▸ Touch the button.
▸ Restart the programme.
F6/E77
see instructions
SN XXXXX XXXXXX
▪ Anti-leak protection was
triggered.
▸ Turn off water tap.
▸ Note down error message in full and
appliance's SN.
▸ Touch the button.
▸ Call Customer Services.
36
11 Trouble-shooting
Display Possible cause Solution
FXX/EXX
see instructions
SN XXXXX XXXXXX
▪ Various situations can
lead to an "F" message.
▸ Touch the button.
▸ Switch the power supply off for
about 1 minute.
▸ Switch the power supply back on
again and select a new programme.
▪ If the error appears
again:
▸ Note down error message in full and
appliance's SN.
▸ Interrupt the water and power sup-
ply.
▸ If there is laundry in the appliance:
carry out emergency draining, use
emergency door release and unload
laundry.
▸ Call Customer Services.
H20
▪ The water inlet counter
is defective. It is still
possible to wash
without a problem. The
water consumption dis-
played can deviate from
the actual consumption.
▸ Call Customer Services.
U1/E27
see instructions
SN XXXXX XXXXXX
▪ Faulty electrical connec-
tion.
▪ Overvoltage.
▸ Touch the button.
▸ Switch the power supply off for
about 1 minute.
▸ Switch the power supply back on
again and select a new programme.
▪ If the error appears
again:
▸ Have an electrician check the house
installation.
▸ Note down error message in full and
appliance's SN.
▸ Disconnect from the power supply.
▸ Call Customer Services.
Foam in main
wash:
Rinsing extended
▪ If there is very heavy
foaming, the pro-
gramme is automatically
extended by a rinsing
cycle. This improves the
wash results, but ex-
tends the programme
time.
▸ Reduce the amount of washing de-
tergent used next time.
▸ Adjust detergent dosage to the wa-
ter hardness (see page 18).
Defective heat
pump. Washing at
reduced energy ef-
ficiency still pos-
sible.
▪ Defective heat pump cir-
cuit.
▸ Call Customer Services and have
heat pump checked. It is still pos-
sible to wash with reduced energy
efficiency.
37
11 Trouble-shooting
Display Possible cause Solution
Hygiene recom-
mendation
▪ No wash cycle has
been carried out at a
temperature of at least
60 °C for a longer
period of time.
▸ With one of the next wash cycles
carry out a wash with at least 60°C.
Or:
▸ Run «Appliance hygiene» pro-
gramme without laundry (see page
25).
Inlet water very
cold:
Heating extended
▪ Inlet water is very cold.
Heating is extended.
▸ No action is necessary.
Too many items:
Heating extended
▪ The selected pro-
gramme is intended for
a smaller load. Heating
and possibly rinsing is
extended.
▸ Adjust load to the max. load size
(see page 16).
Large unbalanced
load:
Spin extended
▪ The appliance optimizes
the distribution of the
wash load to com-
pensate an unbalanced
load. The final spin is
extended.
▸ Wash large and small items together
to avoid large unbalanced loads.
11.2 Other possible problems
Problem Possible cause Solution
The washing has
not been spun or
has been spun in-
sufficiently.
▪ The spin speed is set
too low.
▸ Increase the spin speed for the next
wash cycle (see page 29).
▪ Too unbalanced a load
in the washing drum.
▸ Wash large and small items to-
gether.
▪ «Steam anti-crease»
was selected and the
appliance was not
standing level.
▸ Optimize appliance set-up according
to installation instructions.
The appliance vi-
brates heavily
when spinning.
▪ The transport lock has
not been removed.
▸ Remove transport lock.
▪ The feet of the appli-
ance are not properly
adjusted.
▸ Set appliance feet so that the appli-
ance stands level.
▪ The load could not be
optimally balanced in
the washing drum.
▸ Wash large and small items to-
gether.
38
11 Trouble-shooting
Problem Possible cause Solution
At the end of the
programme, the
appliance door
cannot be opened
with the but-
ton.
▪ The appliance door is
stuck.
▸ Press hard against the lock area of
the appliance door (i.e. front edge of
appliance door).
▸ Touch the button again.
▪ An interruption in the
power supply.
▸ Use the emergency door release
(see page 35).
Water sounds
after programme
has finished when
washing drum is
turned by hand.
▪ The vanes are filled with
water to compensate
the unbalanced load.
▸ The water is automatically pumped
off. No action is necessary.
Traces of condi-
tioner or water in
fabric conditioner
compartment.
▪ Siphon in fabric condi-
tioner compartment is
missing or not inserted
correctly.
▸ Insert the siphon correctly (see page
32).
▪ Siphon or suction tube
is clogged.
▸ Clean siphon and suction tube (see
page 32).
Traces of powder
detergent in deter-
gent compartment.
▪ Damp or lumpy washing
detergent.
▸ Store washing detergent in a dry
place.
▪ Detergent compartment
was damp and a
delayed start was selec-
ted.
▸ Wipe detergent compartment dry be-
fore adding the detergent.
▪ Water flow pressure is
too low.
▸ Open water tap fully.
▪ Water inlet is scaled up. ▸ Check water supply and, if neces-
sary, clean the water inlet filter (see
page 33).
▪ Flap 1 was inserted in
position b for liquid de-
tergent.
▸ Pull flap 1 upwards and out of posi-
tion b and insert (see page 17) in
position a.
a
1
b
Laundry is still dry
after programme
has finished – no
error message.
▪ The demo mode is
switched on.
▸ Switch the demo mode off (see
page 32).
39
11 Trouble-shooting
Problem Possible cause Solution
The consumption
values for Eco-
Management dis-
played are too
high.
▪ The values can vary ac-
cording to programme,
load, additional func-
tions and user settings.
▪ System-related fluctu-
ations cannot be ruled
out.
▸ Observe the user settings and addi-
tional functions.
The programme
takes significantly
longer than indic-
ated.
The programme times
given serve only as a
guide. The duration can be
extended by, for example,
the following factors:
▸ Further information can be found in
the section on «Consumption val-
ues» (see page 44).
▪ Inlet water is very cold.
Heating is extended.
▸ No action is necessary.
▪ Washing detergent
dosage is too high.
▸ Reduce the amount of washing de-
tergent used next time.
▸ Adjust detergent dosage to the wa-
ter hardness (see page 18).
▪ Too unbalanced a load
during the intermediate
spin.
▸ Follow the trouble-shooting solution
for error message A5 (see page 36).
▪ Flow of inlet water is
low.
▸ No action is necessary.
▪ There are deposits or
fluff build-ups in the
draining system or for-
eign body trap.
▸ Follow the trouble-shooting solution
for error message A2 (see page 36).
11.3 Unsatisfactory wash results
Result Possible cause Solution
White residue on
washing
▪ Despite intensive rins-
ing, badly soluble com-
pounds in the detergent
can be left on the wash-
ing.
▸ Shake out or brush the wash items.
▸ Wash the items again with just a little
washing detergent.
▸ Use a liquid detergent that does not
contain zeolites.
▸ Select the «Black garments» textile
programme.
Grey residue on
washing
▪ Grease and dirt
particles left behind.
▪ Residue from detergent,
limescale and dirt
▸ Increase detergent dosage.
▸ Use heavy-duty washing detergent.
▸ Adjust amount of detergent to water
hardness and degree of soiling of
washing (see page 18).
▪ Washing drum is over-
loaded.
▸ Put less laundry into the washing
drum (see page 16).
40
11 Trouble-shooting
Result Possible cause Solution
Washing feels
hard
▪ Poor rinsing effect
through very soft water
(below 15 °fH).
▸ Select user setting «Soft water» (see
page 31).
Unsatisfactory
wash result using
detergent for col-
oureds
▪ Washing detergent used
does not contain
bleach.
▸ Use washing detergent containing
bleach (see page 17).
▪ Exceptionally heavily
soiled washing.
▸ More intensive programme, e.g. de-
gree of soiling «heavily
soiled».
Unsatisfactory
wash result using
liquid detergent
▪ Liquid detergent does
not contain bleach.
▸ Use washing detergent containing
bleach (see page 17).
Soap deposits on
washing
▪ Water hardness is too
high.
▸ Soap detergent should only be used
if the water hardness is below 25
°fH (see page 18).
Unsatisfactory
rinsing perform-
ance
▪ Too much washing de-
tergent.
▸ Adjust washing detergent dosage to
water hardness and degree of soil-
ing (see page 18).
▪ Very soft water (below
15°fH)
▸ Select user setting «Soft water» (see
page 31).
Fabric stains ▪ Rust stains
▪ Chemical effect
▪ Residues from hair care
products, cosmetics
and plants can react
with the suds to cause a
chemical reaction that
can result in staining.
▸ Brush out pockets in garments.
▸ Wash items with metal parts separ-
ately.
Colour run ▪ Non-fast colours in the
wash.
▸ Wash white and coloured textiles
separately.
▸ Follow fabric care labels.
▪ Items in the wash
whose colour has run.
▸ Empty garment pockets.
41
12 Spare parts
Result Possible cause Solution
Holes, rips or
tears
▪ Items in the wash with
zips or hooks open.
▸ Fasten zip fasteners and hooks be-
fore washing.
▸ Wash delicates in a laundry bag or
pillow case.
▸ Turn pockets inside out.
▸ Empty garment pockets.
▪ Chemical effect of
washing detergent, tex-
tile quality
▸ Do not put washing detergent dir-
ectly onto the laundry.
▪ Washing drum dam-
aged by foreign objects
(e.g. nails, paper clips,
etc.)
▸ Inspect washing drum for foreign ob-
jects and damage.
▸ Remove foreign objects.
▸ Call Customer Services if the wash-
ing drum is damaged.
Fabric wear ▪ Washing drum over-
loaded
▸ Put less laundry into the washing
drum (see page 16).
▪ Friction between fabrics
during washing.
▸ Select additional function «Easy
care».
▪ Pilling ▸ Turn items inside out before wash-
ing.
12 Spare parts
Please give model designation, model number and type when ordering parts (see page
2).
Drain hose 1.5m /
4.0m
Emergency door
release tool
Foreign body trap Drain tray
Siphon Detergent dis-
penser drawer
Flap for liquid de-
tergent
42
13 Technical data
13 Technical data
Dimensions
Height 85cm
Width 59.5cm
Depth 62.5cm
Weight 89 kg
Pumping height of pump 1.2m
Load capacity 8 kg dry washing
Plumbing in
Connection to water supply Cold water G¾"
Permitted pressure of water sup-
ply
0.1–0.6MPa (1–6bar)
Max. pumping height of drain
pump
1.2m
Spin speed
400, 600, 800, 1000, 1200, 1400, 1600rpm
Electrical connection
The electrical connection can be found on the identification plate (see page 51).
13.1 Note for testing institutes
Set to the standard programmes according to AS/NZS 2040.2:2005:
Programme Load capacity
40°C Coloureds normal 8kg
▸ Touch the button.
▸ Touch the button.
▸ Touch the button.
10°C Coloureds normal 8kg
For test institutes we recommend for the measurement of end mode the door remains
open so that it matches normal use without user intervention. Note at the point of end
mode the door will automatically pop open.
Data for the 40 °C Coloureds normal programme
Load
capacity
kg
Programme
duration
hrs./mins.
Energy
star rating
Energy
consumption
kWh/cycle
Water
star rating
Water
consumption
l/cycle
Residual
moisture
%
8 3h04 5 0.51 4.5 65 52
43
13 Technical data
13.2 Consumption values
The consumption data and programme times given serve only as a guide. They refer to
the maximum load capacity and can vary with, for instance, towelling material, a very
cold water feed, the degree of soiling selected or a smaller wash load. The time remain-
ing shown and the programme end time are adjusted accordingly.
Whites and coloureds programmes
Programme Load
kg
Spin speed
rpm
1
Duration
hrs./mins.
2
Water
l
Energy
kWh
Whites 95 °C 1–8 1200 3h02 75 1.6
Coloureds 70 °C 1–8 1200 2h40 65 1.2
Coloureds 60 °C 1–8 1200 2h18 65 1.0
Coloureds 40 °C 1–8 1200 1h50 70 0.5
Coloureds 30 °C 1–8 1200 1h35 70 0.3
Coloureds 20 °C 1–8 1200 1h10 70 0.2
Coloureds 10 °C 1–8 1200 1h00 70 0.2
1
Factory setting
2
The programme time is for the EcoHybrid setting «Very good» .
Extra programmes
Programme Load
kg
Spin speed
rpm
1
Duration
hrs./mins.
Water
l
Energy
kWh
Steam anti-crease 1–1.5 0 0h23 1 0.1
Steam anti-crease
Plus
1–1.5 0 0h53 1 0.1
Proofing 20°C 1–3 800 0h28 12 0.1
Appliance hygiene 0 0 0h38 9 0.7
1
Factory setting
Textile programmes
Programme Load
kg/items
Spin speed
rpm
1
Duration
hrs./mins.
Water
l
Energy
kWh
Woollens 30°C 1–2.5 800 0h58 52 0.2
Hand wash 20°C 1–2 600 0h50 58 0.1
Shirts 40°C max.7item
s
1000 1h57 33 0.3
Down 40°C 1°item,
max.°2 kg
800 1h44 40 0.3
Outdoor garments
40°C
3 1000 1h32 40 0.3
Silks 30°C 1.5 400 0h57 52 0.2
44
13 Technical data
Programme Load
kg/items
Spin speed
rpm
1
Duration
hrs./mins.
Water
l
Energy
kWh
Net curtains 30°C 2 Stop after
rinsing
1h14 45 0.3
Baby garments
60°C
5 1200 2h29 120 1.1
Denim 40°C 4 1200 1h47 55 0.3
FirstWash 20°C 2 1000 0h15 25 0.1
Underwear 30°C 3 800 1h25 40 0.2
Black garments
40°C
4 1200 1h50 85 0.4
Black hand wash
20°C
1.5 600 1h05 68 0.1
WetClean 20°C 1.5 400 1h00 60 0.2
1
Factory setting
13.3 VAS Vibration Absorbing System
As the washing drum starts to spin, if the control system detects that the load is out of
balance it will interrupt the spinning action once or more. In this case, the appliance tries
to improve the distribution of the wash load in the washing drum.
When spinning, at all spin speeds the load is, where necessary, actively balanced in the
washing drum, whereby the hollow vanes are filled with the necessary quantity of water.
This ensures optimal care and draining of the washing.
13.4 Water and energy economy
During the first few minutes of a programme running, sensors automatically determine
the type and the size of the load being washed.
Water levels are then optimally adjusted to the wash load so that only the strict amount
of water needed is used.
13.5 EcoStandby
The appliance is equipped with an automatic energy-saving «EcoStandby» function to
avoid consuming energy unnecessarily.
All displays go out within minutes of a programme finishing. Energy consumption is re-
duced to an absolute minimum. The safety functions, however, remain active.
45
14 Washing tips
14 Washing tips
14.1 Energy and water economy
▪ Where possible fill the drum to the maximum load capacity of the relevant pro-
gramme.
▪ Select «Pre-wash» or «Soaking» only for washing that is heavily soiled or stained.
▪ For lightly soiled washing without staining select the «20°C» main wash programme
or the additional function «Sprint».
▪ Select EcoHybrid level «optimal» if the duration of the programme or the germ-
killing effect of high temperatures do not play a role.
▪ Select additional function «OptiTime» if washing using a delayed start or the germ-
killing effect of high temperatures do not play a role.
Spin speed
How much energy is consumed by subsequent tumble drying depends on the spin
speed set. The higher the spin speed set, the lower the remaining moisture content of
the washing at the end of the programme.
rpm
1600 1400 1200 1000 800 600 400
Remaining moisture content
(cotton)
~44% ~47% ~52% ~60% ~70% ~90% ~110%
Automatic door opener
Use the appliance with the automatic door opener switched on. When the appliance door
opens the appliance immediately enters the lowest possible stand-by power consump-
tion state.
14.2 Avoiding damage
▪ Follow the fabric care symbols on garment labels.
▪ The wash temperature selected should agree with the recommended temperature
range of the washing detergent to ensure the washing detergent is at its most effect-
ive.
▪ Wash white and coloured textiles separately.
▪ Empty pockets and turn inside out. Remove any foreign objects (coins, nails, paper
clips, etc.).
▪ Empty and brush out pockets of work overalls worn in the metal industry. Metal shav-
ings can damage the washing and cause rust stains.
▪ Fasten hook and eye fasteners and zips. These can damage the laundry and the
drum.
▪ Fasten cloth belts, apron ties and duvet and pillow cases to avoid them getting
tangled up.
▪ Wash smaller items (e.g. nylon tights, belts) and items with zips and hooks in a wash-
ing net or cushion cover.
▪ Remove stains before washing using a suitable stain remover.
▪ Pre-treat heavily soiled areas (collars, cuffs, etc.) with soap, special detergent or
paste.
▪ Textiles, such as dog or horse blankets, that are covered in animal hair should be
brushed out before washing.
46
15 Disposal
15 Disposal
15.1 Packaging
Never allow children to play with packaging material due to the danger of injury or
suffocation. Store the packaging material in a safe location or dispose of it in an
environmentally-friendly way.
15.2 Safety
Render the appliance unusable to prevent accidents caused by improper use (e.g.
through children playing):
▸ Disconnect the appliance from the mains. With a fixed appliance, this is to be carried
out by a qualified electrician. Then cut the mains cable off flush with the appliance.
▸ Remove or disable the lock on the appliance door.
15.3 Disposal
▪ The «crossed‐out wheeled bin» symbol requires the separate collection of waste
electrical and electronic equipment (WEEE). Such equipment can contain hazardous,
environmentally harmful materials.
▪ These appliances are to be handed over to a designated collection point for the recyc-
ling of electrical and electronic equipment and must not be disposed of with unsorted
household waste. And in this way, you will be helping to protect resources and the en-
vironment.
▪ For more information, please contact the local authorities.
15.4 Note on heat pump
This appliance is CFC-free. It contains fluorinated greenhouse gas covered by the Kyoto
Protocol.
Heat pump Hermetically closed
Greenhouse gas R134a
Filling quantity [kg] 0.370
GWP [(kg CO
2
)/(kg greenhouse gas)] 1430
Total GWP [t CO
2
] 0.529
47
16 Index
A
Aborting
Programme entry ......................................... 22
Running programme ............................ 22, 23
Additional functions ......................................... 13
Starting........................................................... 20
Allergies
Anti-mite......................................................... 14
Anti-mite............................................................. 14
Appliance disposal .......................................... 47
Appliance hygiene ........................................... 12
Starting........................................................... 25
AquaPlus ........................................................... 14
Increasing/Reducing................................... 29
Automatic water and energy economy........ 45
B
Baby garments
Textile programmes .................................... 11
Background image .......................................... 28
Black garments
Textile programmes .................................... 12
Black hand wash garments
Textile programmes .................................... 12
Breathable textiles
Outdoor garments ....................................... 11
Brightness ......................................................... 29
Button tone........................................................ 28
C
Childproof lock
Aborting programme................................... 23
Opening appliance door ............................ 23
Starting programme .................................... 23
Switching on ................................................. 30
Clock .................................................................. 29
Coloureds
Coloureds programmes ............................. 10
Textile programmes .................................... 11
Coloureds programmes ............................. 9, 10
Consumption values ................................... 44
Starting........................................................... 18
Crease guard
Steam anti-crease................................. 12, 14
Curtains
Net curtains................................................... 11
D
Dark garments
Textile programmes .................................... 12
Dark hand wash
Textile programmes .................................... 12
Degree of soiling.............................................. 14
Increasing/Reducing................................... 29
Delayed start..................................................... 13
Starting........................................................... 20
Switching on ................................................. 30
Demo mode ...................................................... 31
Denim
Textile programmes .................................... 11
Detergent compartments................................ 17
Cleaning ........................................................ 32
Detergent dispenser drawer ...................... 8, 42
Cleaning ........................................................ 32
Removing ...................................................... 32
Disposal............................................................. 47
Door opener......................................................... 9
Down
Textile programmes .................................... 11
Drain hose......................................................... 42
Drain tray ....................................................... 8, 42
Drum illumination ......................................... 9, 15
Dyeing ................................................................ 18
E
EcoHybrid............................................................. 9
Increasing/Reducing................................... 31
Starting........................................................... 20
EcoManagement.......................................... 9, 15
Display ........................................................... 26
Switching on ................................................. 30
EcoStandby....................................................... 45
Emergency door release ................................... 8
Emergency door release tool .................... 8, 42
Energy-efficient washing
Delayed start ................................................ 13
Extra programmes ....................................... 9, 12
Consumption values ................................... 44
Extraprogramme
Starting........................................................... 19
F
Factory settings................................................ 31
Fast wash ............................................................. 9
Separate rinsing.................................... 14, 21
Separate spinning................................. 14, 21
Sprint.............................................................. 14
Favourites............................................................. 9
Changing....................................................... 27
Defining.......................................................... 26
Deleting ......................................................... 27
Starting........................................................... 27
Flap for liquid detergent ............................. 8, 42
Foreign body trap ........................................ 8, 42
Cleaning ........................................................ 34
48
16 Index
G
Gentle washing
Baby garments............................................. 11
Easy care ...................................................... 13
Hand wash .................................................... 11
Silks................................................................ 11
Underwear..................................................... 11
WetClean....................................................... 12
Woollens........................................................ 11
H
Heat pump ........................................................ 47
Hygiene info ...................................................... 30
I
Identification plate............................................ 51
L
Language........................................................... 29
Leisurewear
Outdoor garments ....................................... 11
Linen textiles
Steam anti-crease Plus............................... 12
Whites programme...................................... 10
Lingerie
Underwear..................................................... 11
Liquid detergent ............................................... 17
M
Malfunctions...................................................... 36
Model designation .............................................. 2
Model number ..................................................... 2
Multi-component detergent
Bio wash........................................................ 15
Soap washing............................................... 15
Starting........................................................... 22
Switching on ................................................. 30
N
Net curtains
Textile programmes .................................... 11
New textiles
FirstWash....................................................... 11
O
Opening appliance door............................. 9, 16
Automatic ...................................................... 29
During a wash .............................................. 24
When programme has finished................. 24
OptiTime ............................................................ 13
Starting........................................................... 21
Switching on ................................................. 30
Outdoor garments ........................................... 11
P
Powder detergent ............................................ 17
Power failure ..................................................... 35
Pre-wash ............................................................ 13
Problems ........................................................... 36
Programme
Aborting .....................................................9, 22
Changing....................................................... 22
Interrupting................................................9, 24
Starting.......................................................9, 18
Programmes for normally soiled cotton load
................................................................. 9, 12
Starting........................................................... 19
Proofing
Extra programmes....................................... 12
Q
Quick programme............................................ 14
R
Reducing creasing
Steam anti-crease................................. 12, 14
Reducing foaming
Soft water ...................................................... 31
Reducing odours
Appliance hygiene....................................... 12
Hygiene info.................................................. 30
Rinsing intensity
AquaPlus ....................................................... 14
S
Safety precautions
General .............................................................5
Saving energy................................................... 46
EcoHybrid...................................................... 13
EcoManagement.......................................... 15
OptiTime ........................................................ 13
Sensitive skin
Skin protection ............................................. 14
Serial number (SN).......................................... 51
Service & Support............................................ 51
Shirts
Textile programmes .................................... 11
Silks
Textile programmes .................................... 11
Siphon............................................................ 8, 42
Cleaning ........................................................ 32
Skin protection ................................................. 14
Switching on ................................................. 29
Soaking.............................................................. 14
Spare parts ....................................................... 42
Spin speed ........................................................ 14
Increasing/Reducing................................... 29
Sportswear
49
Outdoor garments ....................................... 11
Sprint programme............................................ 14
Steam anti-crease
Extra programmes....................................... 12
Symbols ................................................................ 5
T
Technical questions......................................... 51
Textile programmes......................................... 11
Consumption values ................................... 44
Starting........................................................... 19
T-shirts
Coloureds...................................................... 10
Type....................................................................... 2
U
Underwear
Textile programmes .................................... 11
Using for the first time........................................ 8
V
Validity................................................................... 2
VAS Vibration Absorbing System ................. 45
V-ZUG-Home................................................. 9, 28
W
Warranty extensions ........................................ 51
Water hardness ................................................ 18
Whites programme ...................................... 9, 10
Consumption values ................................... 44
Starting........................................................... 18
Woollen textiles
Woollens........................................................ 11
50
17 Service & Support
17 Service & Support
The «Trouble-shooting» section gives you valuable tips on how to deal with minor
malfunctions yourself, saving you the time and trouble of calling out a service tech-
nician and any cost that goes along with it.
Information on the V-ZUG warranty can be found at www.vzug.com →Service
→Warranty information. Please read this information carefully.
Please register your appliance straightaway online at www.vzug.com →Service
→Warranty registration. This will allow you to take advantage of the best possible support
in the event of a fault in the appliance during the guarantee period. You will require the
serial number (SN) and appliance designation to register your appliance. You will find
them on the identification plate of your appliance.
My appliance information:
SN: __________________________ Appliance: ________________________________
Please have this appliance information to hand when contacting V-ZUG. Thank you.
Identification plate
▸ Open up drain tray.
– The identification plate is located on the left-
hand side next to the foreign body trap.
The SN can also be retrieved as follows:
▸ Hold the button depressed until «Settings – SN 11025 000123» appears in the
TouchDisplay.
Your repair order
At www.vzug.com →Service→Service number you will find the telephone number of your
nearest V‑ZUG service centre.
Technical questions, accessories, warranty extensions
V-ZUG is happy to help you with any general administrative or technical queries, to take
your orders for accessories and spare parts and to inform you about our progressive
service agreements.
51
Quick instructions
Please first read the safety precautions in the operating instructions.
▸ Switch on appliance and turn on water tap.
▸ Press the button. Appliance door opens.
▸ Load laundry.
▸ Add washing detergent to detergent dispenser drawer.
▸ Select programme and any additional functions (if required).
▸ Press the button. Programme starts.
When programme has finished
▸ Press the button and unload the laundry.
▸ Clean detergent dispenser drawer.
▸ Push appliance door to, but do not close.
V-ZUG Ltd, Industriestrasse 66, CH-6302 Zug
[email protected], www.vzug.com
1058701-R02
