Alienware AW920H User Manual

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Updating the firmware

For best performance, update your headset and USB wireless dongle firmware to

the latest version.

Updating the headset firmware manually

1. Go to http://www.dell.com/support and search for AW920H.

2. From the Drivers & Downloads tab, download AW920H Headset FW

update tool.

3. Connect your headset to your computer through the USB cable.

4. Open the downloaded AW920H Headset FW update tool file.

5. Click on the Update button.

Once the firmware update is complete, the

“Update Complete! OK” message is displayed.

6. Close the window.

NOTE: Disconnecting the USB cable from the computer, closing the AWCC

software, or shut down of computer during firmware update may damage the

headset.

Updating USB wireless dongle firmware manually

1. Go to http://www.dell.com/support and search for AW920H.

2. From the Drivers & Downloads tab, download AW920H Dongle FW

update tool.

3. Connect your dongle to your computer through.

4. Open the downloaded AW920H Dongle FW update tool file.

5. Click on the Update Dongle button. O

nce the firmware update is complete,

the “Update Complete! OK” message is displayed. Close the window.

NOTE: Disconnecting the USB wire

less dongle, closing the AWCC

software, or shut down of computer during firmware update may damage the

USB wireless dongle.

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Alienware AW920H Tri-Mode Wireless Gaming Headset - Dolby Atmos Virtual Surround Sound, Active Noise Cancelling, AI-driven Noise-Cancelling microphone, USB-C Wireless Dongle - Lunar Light