INSTALLATION AND OPERATION INSTRUCTIONS FOR
2939-TRU-VIEW-XL
INSTALLER: LEAVE OWNER’S MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN OWNER’S MANUAL FOR FUTURE REFERENCE.
SAFETY INFORMATION
WARNING
For your safety, always comply with all
warnings and safety instructions
contained in this manual to prevent
personal injury or property damage.
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this appliance.
2
IMPORTANT INSTRUCTIONS ............................................................................................................................. 3
UNPACKING AND TESTING APPLIANCE ........................................................................................................ 6
PLUG INSTALLATION .........................................................................................................................................5
CHOOSING FIREPLACE LOCATION .................................................................................................................. 6
2939-TRU-VIEW-XL .............................................................................................................................................. 7
INSTALLATION WALL-MOUNT ......................................................................................................................... 9
INSTALLATION BUILT-IN ................................................................................................................................. 10
MEDIA OPTIONS ................................................................................................................................................. 12
OPERATION ......................................................................................................................................................... 13
MANUAL OPERATION ....................................................................................................................................... 13
REMOTE CONTROL OPERATION .................................................................................................................... 14
CARE AND MAINTENANCE ............................................................................................................................. 17
REPLACEMENT PARTS ...................................................................................................................................... 18
WIRING DIAGRAM ............................................................................................................................................. 19
EXPLODED VIEW ................................................................................................................................................ 20
TROUBLESHOOTING ......................................................................................................................................... 21
SERVICE HISTORY ............................................................................................................................................. 22
WARRANTY ......................................................................................................................................................... 23
Table of Contents
Please read and carefully follow all of the instruction found in this manual. Please pay special
attention to the safety instructions provided in this manual. The instructions included here will
assure that you have many years of dependable and enjoyable service from your Amantii product.
3
IMPORTANT INSTRUCTIONS
1.
Do not operate appliance before reading and understanding operating instructions. Failure to
operate appliance according to operating instructions could cause fire or injury.
2.
Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at
least 3 feet from the front of the heater; keep them away from sides and rear as well.
3.
Always unplug heater when it’s not in use.
4.
Do not operate the fireplace if it has a damaged cord or plug, after it has malfunctioned, or if the
unit has been dropped or damaged in any way.
5.
Never place the heater where it may fall into a bathtub or other water containers.
6.
Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange
cord away from traffic area and where it will not be tripped over.
7.
To disconnect the heater, turn the controls to "OFF" before removing the plug from the outlet.
8.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may
cause an electric shock, fire or damage to the heater.
9.
To prevent a possible fire, do not block air intakes.
10.
A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint
or flammable liquids are used or stored.
11.
Use this heater only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock or injury to persons.
12.
Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or
relocatable power tap (outlet/power strip).
13.
Always use properly grounded fused and polarized outlets.
14.
Always use ground fault protection where it is required by electrical codes.
15.
Always disconnect the power before performing any cleaning, maintenance or relocation of the
heater.
16.
To prevent a possible fire, do not burn wood or other materials in this heater.
17.
To prevent electric shock or fire, always use a certified electrician, should new circuits or
outlets be required.
18.
When transporting or storing the heater, keep it in a dry place, free from excessive vibration.
19.
This appliance should not be modified under any circumstances.
20.
Keep the packaging material out of reach of children and dispose of the material in a safe
manner. As with all plastic bags, these are not toys and should be kept away from children and
infants.
21.
Do not use this heater in small rooms when they are occupied by persons not capable of leaving
the room on their own, unless constant supervision is provided.
22.
If the glass is damaged, do not use the heater in order to avoid a hazard.
23.
Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical
barrier is recommended if there are at risk individuals in the house. To restrict access to an
appliance or stove, install an adjustable safety gate to keep toddlers, young children and other
at-risk individuals out of the room and away from hot surfaces.
24.
CAUTION Some parts of this product can become very hot and cause burns. Particular attention
has to be given where children and vulnerable people are present.
4
Your power cord will come sep a rate from the unit, please locate it when unpacking your
fireplace. The plug contained inside the box is predetermined at the factory and according to
orders placed by authorized dealers.
Please following the instructions to correctly install the plug into your fireplace.
1. Included in the box will be a power cord similar to the one pictured below. See Picture 1.
2. Hold the male plug and insert it into the female receptacle. The receptacle is locate on
the left side if the fireplace.
3. Please make sure the plugs are firmly connected. See Picture 2 above.
5
10103060E
10103030E
10103109E
10103087F
Available are UK, European, Swiss & Australian plugs. Should you require any of these
options please contact your dealer for purchase. You will be required to give them the
correct part number as listed below.
6
UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box.
Prior to installing the appliance, test to make sure the appliance operates properly by
plugging the power supply cord into a conveniently located 240 Volt grounded outlet.
Test all aspects of its operation (manual switches, remote and heater) to make sure all
components operate correctly.
As
with
most
electronic
de v i c e s
℉
,
your
new
℃
electric
fireplace
has
been
designed
to
operate
at
temperatures between 5 (41 ) and 3
5
(95 ). During the cold winter months, allow the
fireplace to reach room temperature before turning it on.
NOTE: There may be trace of odor during the first few minutes of initial use. This is
harmless, normal and will never occur again.
CHOOSING FIREPLACE LOCATION
Plan where to locate and frame the fireplace. This will save time and money later when you
install the fireplace. Before installation consider the following:
1.
Where the fireplace is located must allow for wall and ceiling clearances.
2.
Consider a location where the fireplace screen will not be exposed to direct sunlight from
windows or doors.
3.
A 15 ampere, 240 Volt, 50 Hz branch circuit with proper ground must be available at the
location. Preferably a dedicated branch circuit should be provided to avoid circuit
breakers to trip of fuses to blow.
℃
℉
7
2939-TRU-VIEW-XL
Description
ELECTRIC FIREPLACE
Voltage 240V AC 50-60Hz
Watts
NO HEATER
MOTOR HEATER 19W
Appliance Width 29 1/2"
Appliance Height 39 1/4"
Appliance Depth 11 3/4"
Gross Weight 92.6 lbs
Plug Location Left side
Cord Length
Rough Wall Opening Size
39
1
4
“
4
3
4
“
26
3
8
“
29
1
2
“
11
3
4
“
29“
11
3
4
“
3
7
8
“
BTU
6500
1900W Max
22W
70 7/8"
30" x 39 3/4
Dimension in Imperial System
996mm
120mm
670mm
750mm
300mm
735.2mm
300mm
100mm
Dimension in Metric System
8
Description
ELECTRIC FIREPLACE
Voltage 240V AC 50-60Hz
Watts
NO HEATER
MOTOR HEATER 19W
Appliance Width 75 cm
Appliance Height 99.6 cm
Appliance Depth 30 cm
Gross Weight 42 kgs
Plug Location Left side
Cord Length
Rough Wall Opening Size
BTU
6500
1900W Max
22W
180 cm
76.27 x 100.87 cm
2939-TRU-VIEW-XL
9
INSTALLATION WALL-MOUNT
NOTE: Due to variables in installation location and materials, it is highly recommended that
you consult your local builder before you install this appliance.
1.
Select a location that is not prone to
moisture and is located at least 0.91 m
or 3 feet away from combustible
materials such as curtains or drapes,
furniture, bedding, paper, etc.
2.
Select a suitable position in which to mount
the heater horizontally – use a spirit level to
achieve this (Fig. 1).
Fig. 2
3. Check the wall to ensure there is no
wiring, pipe wires etc. in the area to be
drilled. Drill 8 or more pilot holes (8m m
diameter & 40mm depth) using a
suitable sized drill and put the wall plugs
into the holes.
4. Take out the hanger from the fireplace
by unscrewing the screw (Fig.2).
5. Fix the hanger to the wall. Referring to Fig.
3.
6. To secure the fireplace, use screw fix
fireplace to wall (Fig. 4).
Warning!
Be sure that the bolts have been fixed
firmly enough to support the weight of
the unit.
Min. 5cm
(2 in)
Min. 5cm
2in
Min. 5cm
(2 in)
Min. 5cm
( 2 in)
Fig.3
Fig. 4
Fig. 1
10
INSTALLATION BUILT-IN
1. Carefully remove the appliance from the box. Prior to installation, test to make sure the
fireplace operates properly.
2. Get the bracket and framing from the parts kit, and screw them to the fireplace as shows
below.
bracket
framing
bracket
framing
bracket
framing
11
3. Use the brackets you used in Step 2 to fix the completed mantel to the fireplace.
4. After checking that the fireplace operates properly, you may now decorate the surrounding
area with a finish of your choice.
12
MEDIA OPTIONS
MEDIA INSTALLATION
STEP 1: Unplug the unit and make sure
controls are switched off.
STEP 2: Unscrew 2 adjustable screws that
securing the front glass panel. (Always secure
the front glass before unscrewing the securing
screws, removal of the adjustable screws may
cause the front glass to fall out suddenly)
STEP 3: Remove the front glass panel to
decorate your fireplace. Pour the decorative
media into the tray. Feel free to use any
combination of fire glass media that you find
most appealing.
STEP 4: After finishing decoration, re-install
the front glass panel using the adjustable
screws removed in step 2.
adjustable screws
10-PIECE BIRCH LOG SET
SMOKE GLASS
VERMICULITE
Your fireplace ships with a 10 piece Birch Log
Set, two (2) bags of Smoke Glass, one (1) bag
of Black Vermiculite and one (1) bag of White
Vermiculite.
13
OPERATION
The fireplace can be operated either by the switches located on the left bottom of the fireplace
unit or by supplied remote control.
Plug the fireplace into a 15 Amp wall socket.
1! Press key . Press for the f irst time"heater work at 1900W, indicator lights red.
Press for the second time, heater work at 950W"indicator lights blue. Press for the
third time, the heating element turns off, indicator extinguishes.
Note: after the heating elements are turned on manually, the heating elements work but
are not controlled by the temperature sensor.
2!Press key . Press for the first time and the charcoal and flame is in the highest
brightness. Press for the second time ,the charcoal and flame is in medium brightness.
Press for the third time ,the charcoal and flame is in low brightness. Press for the fourth time ,
the charcoal and flame goes out. Then it circulates in turn.
MANUAL OPERATION
14
REMOTE CONTROL OPERATION
6 Press“ ”to turn on, turn off and adjust top light colors. The buzzer beeps once when the key is pressed;
1 Press the remote control’s key“ ”, its screen turns on, the flame ignites and the flame icon appears on
the LCD screen of the remote control. Week, time (24h system), and temperature setting are displayed
normally. Press it again, the screen of the remote control will turn off;
2
Key“ ”, flame and charcoal control switch. In case of ON, press once, the flame and the charcoal bed
go out, the LCD screen does not display . Press it again and the flame and the charcoal bed turn on,
the LCD screen displays . The buzzer beeps once when the key is pressed;
3
Press“ (1) ”to adjust the red flame. The buzzer beeps once when the key is pressed;
4 Press“ (2) ” to adjust the yellow flame. The buzzer beeps once when the key is pressed;
5
Press“ (3) ” to adjust the blue flame. The buzzer beeps once when the key is pressed;
1
2
3
15
7!Press the heating key“ .” Press for the first time ,the heating elements work at 1900W,
the LCD screen displays , the indicator on the machine lights red. Press a second
time , the heating elements work at 950W, the LCD screen displays
, the indicator
on the machine lights blue. Press a third time and the heating elements turn off, the LCD
screen does not display the function icon, the indicator
on the machine goes off. The
buzzer beeps once when the key is pressed;
Note: in case the heating elements are turned on by remote control, whether the heating
elements work or not depends on the temperature setting and ambient temperature. They
work only when the temperature setting is above the ambient temperature.
8!Press key“ ”“ ” to adjust the temperature setting between 7 and 30
.
The
buzzer beeps when the key is pressed;
9!Press shift key“ ”. Press once, the corresponding figure flashes. Press “ ” “
”
now to set current time and week. The buzzer does not beep when the key is pressed;
10!Press timing parameter setting key“ .” Press for the first time and the LCD screen
displays to indicate Monday. Now the temperature setting flashes, press “ ” to
set the timing temperature for Monday, press key “ ” to confirm and then press “ ”
the time setting for timing.. The displayed time parameter is “00-23.” Press “ ”
to set the current operating state of timing function; indicates that the timing is on
currently and the control temperature is the temperature setting, indicates that the
timing is on currently and the control temperature is the temperature setting minus 3 ", No
display indicates timing is off current and the heating elements do not work. Corresponding
point flashes when setting. Press for the second time, it displays , set the parameters
for Tuesday. Press for the 7th time and it displays . Press for the 8th time and it exits
and recovers to the current week day;
11!Press“ .” Press for the first time and the timing function turns on, the LCD screen
displays
,
the machine’s indicator lights green. Press again to turn off, icon
on the LCD screen goes off. After the timing function is turned on, it works according
the parameter settings. The LCD screen
lights up according to corresponding parameter settings;
Note: when the time, week and timing parameters are changed, you need to switch on-off
the timing key to transfer the timing parameters to the machine. After the machine has
received them correctly, the buzzer will beep once.
12! Press“ ”. Press once to turn on the Open Window function, the LCD screen displays
icon , the indicator on the machine lights yellow. Press again to turn it off, the LCD
screen does not display icon
and
the indicator on the machine goes off. The
buzzer beeps when the key is pressed;
After the Open Window function is turned on, the program firstly detects if the heating
function is turned on. If it is turned on, the program will save the current ambient temperature
value and detects the ambient temperature change once per 12 minutes. When the
decrease in the ambient temperature detected within 30 minutes exceeds 4 ,the
program will deem that the window is open and stop heating, and the Open Window
indicator on the machine will flash rapidly. After it has stopped heating for 70 minutes,
the program starts to detect if the window is closed, and the indicator flashes slowly. It
heats for 6 minutes every 30 minutes (position H2). If the temperature rise is more than 2 ,
the window is considered as closed, and the indicator stops flashing.
16
17
18
REPLACEMENT PARTS
This list contains replacement parts
NO.
PART NUMBER
DESCRIPTION
QTY.
1
10701373 FRONT CLEAR GLASS (MIDDLE)
1
2
10201505
ADJUSTABLE SCREW
2
3
3123010 FIXER FOR FRONT GLASS PANEL
1
4
10701374
SIDE GLASS PANEL
2
5
10702242 VISUAL GLASS
1
6
10702243
BOTTOM GLASS
1
7
602083D
BLOWER AND HEATER ASSEMBLY
1
8
601035
CONTROL PANEL
1
9
10104002
SWITCH
1
11
601094F
CIRCUIT BOARD
1
12
301506
REMOTE RECEIVER
1
13
10101221C
FLAME MOTOR
1
14
3214505 FLICKER ASSEMBLY
1
15
601136B
LED STRIP
1
15
601141B
LED STRIP
1
16
10105203
REMOTE CONTROL
1
17
10125025
TOP LIGHT
1
*Remote control and top light are not shown in the exploded view.
EXPLODED VIEW
19
Wiring Diagram
20
21
TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Dim or no flame Flame LED’s are burnt out. Inspect the LED’s and replace them if
necessary.
Back black cloth is falling off
and rolled up in the flicker.
Change a flicker and back black cloth.
Ember bed is not
glowing or dimming
Ember LED’s are burnt out Inspect the ember bed LED’s and
replace them if necessary.
Appliance turns off and
will not turn on
Appliance has overheated, and
safety device has caused the
thermal switch to disconnect.
Turn off the main switch, allow
appliance to cool for 10 minutes,
turn back on.
House
tripped.
circuit breaker has
Reset house circuit breaker.
Appliance’s fuse has blown. Replace the fuse.
Appliance will not come
on when switch is
flipped to ON
Appliance is not plugged into an
electrical outlet.
Check plug and plug in.
Appliance has overheated and
safety device has caused the
thermal switch to disconnect.
Turn off the main switch, allow
appliance to cool for 10 minutes, turn
back on.
Circuit board is burnt out. Inspect the circuit board and replace
it if necessary.
No warm air coming out
of appliance
Heater is burnt out. Inspect the burner and heater
assembly and replace it if necessary.
Flame sputters Flame motor is defective. Call a qualified service technician and
replace flame motor.
Remote Control does
not work.
Low batteries.
Unit switch in “O” position.
Replace AAA batteries in remote
control.
Turn the switch in “I” position.
Flame is fixed. Wiring may be loose or the
flame motor may be defective.
22
SERVICE HISTORY
This heater must be serviced annually depending on usage.
Date Dealer
Name
Service technician
Name
Service Performed Special Concerns
NOTES:
WARRANTY FOR PRODUCTS MANUFACTURED AFTER JANUARY 1st, 2016
Amantii Imports Corp. ("Amantii " ) warrants that your newly purchased Amantii electric fireplace is free from manufacturing and material defects
for a period of two (2) years from the date of the first purchase, subject to the conditions and limitations contained below.
Warranty Application
&
Exclusions
This limited warranty applies to your newly purchased Amantii electric fireplace; the limited warranty's application is limited to purchases made in
any province of Canada or in any of the 52 States of the United States of America, including the District of Columbia. Only the original purchaser
of the product is eligible for coverage under this limited warranty; the warranty is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/ purchase r. Amantii does not cover service or
labor charges.
Warranty Coverage and Term
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty,
Amantii warrants such products to be free from defects in material and workmanship for a period of two (2) years from the date of the first
purchase of such products.
The limited two (2) year warranty period for products also applies to any implied warranties that may exist under applicable law. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.
All other warranties-expressed or implied-with respect to the product, its components and accessories or any obligation/liabilities on the part
of Amantii are hereby expressly excluded.
Limitations to Coverage Under Limited Warranty
This limited warranty does not apply to products that have been repaired, except by Amantii or its authorized service representatives, or
otherwise altered. This limited warranty further does not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation,
improper maintenance or handling, or operation with an incorrect power source. Products made by other manufacturers, sold with the product
or thereafter, are not covered by this limited warranty. The use of unauthorized components will render this warranty null and void.
Panorama Outdoor Units
All Panorama units that are installed outdoors or in moisture intense conditions must use the stainless steel cover. Proof of purchase of the cover
is required for any warranty claims.
Defects
Defects must be brought to the attention of the selling dealer. Please have your proof of purchase, catalogue/model and serial numbers available
when contacting dealer; any and all service under the limited warranty requires a proof of purchase of the product. Should a product or part
covered by this limited warranty be proven to be defective, in material or workmanship, and during the two (2) year limited warranty period,
Amantii will replace such defective product or part without charge. If Amantii is unable to replace such product, or if replacement is not
commercially practicable or cannot be timely done, in its sole discretion Amantii may
, in lieu of replacement, choose to refund the purchase price
for such product or part. Amantii does not cover labor or service charges to replace said parts.
Limitations
In no event will Amantii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs, executors,
administrators and assigns, be liable to the purchaser or any third party, whether in contract, in tort, or on any other basis for any indirect , special,
punitive, exemplary, consequential, or incidental loss, cost or damage arising out of or in connection with the sale, maintenance, use or inability
to use the product, even if Amantii, including without limitation any of its directors, officers, shareholders, employees, consultant s, agents, heirs,
executors, administrators and assigns, have been advised of the possibility of such losses, costs or damages, or if such losses, costs or damages
are foreseeable. In no event will Amantii, including without limitation any of its directors, officers, shareholders, employees, consultants, agents, heirs,
executors, administrators and assigns, be liable for any direct losses, costs or damages that exceed the purchase price of the product.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so th e a b ov e l i mit a tio n o r e x clu s ion m ay n o t
apply to the purchaser.
Application of Provincial and State Law
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions
of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by
this limited warranty
.
General
Amantii reserves the right to make changes at any time without notice, in design, material, specifications, prices and the right to discontinue styles
and products.
Amantii Electric Fireplaces• 502-1027 Davie Street• Vancouver, BC V6E4L2
Effective January 1, 2016
23
