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43
Troubleshooting
All models
Problem Possible causes What to do
Water in the
vegetable bins.
Condensation is formed by the
water produced by fruit and
vegetables.
A small amount of condensation is
beneficial for fruit and vegetable storage.
Wipe out water with a cloth.
Set humidity slide to
low humidity setting
Exterior of
cabinet is warm.
This is normal.
Warm area on
central door seal
(French door
models only).
This is normal.
Condensation
on outside of
refrigerator/
freezer.
Not unusual during periods of
high humidity.
Wipe dry.
Condensation
inside fresh food
compartment.
Frequent or long door openings. Minimize door openings.
Door gasket leaking. Check that gasket is sitting flat and sealing
tightly.
Not unusual during periods of
high humidity.
Wipe dry.
Door handles out
of alignment.
With time and usage, movement
may occur.
See Installation instructions – Stability
instructions (pages 15 – 16).
Tray/bin does not
slide in and out
evenly.
Packaging trapped. Check to ensure no food or packaging is
trapped behind the tray/bin.
Runners not extending fully. Holding onto sides of tray/bin, extend the
runners fully by using a firm pull – this will
reset the runner.
Taste of odor in
ice cubes
Transfer of odor/taste from
strong smelling foods.
Wrap or cover strong smelling foods.
Appliance
operating
inefficiently
Accumulation of dust on or
behind the rear compartment
cover.
See Cleaning and caring for your
refrigerator: Rear compartment cover
(page 33).
If problem persists please contact
Customer Care.
US
CA
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