ROOM AIR CONDITIONER
MODELS: 2DANC18K | 2DANC24K | 2DANCH18K | 2DANCH24K
OWNER’S/INSTALLATION MANUAL
2DANC18K & 2DANC24K shown
3
CONTENTS
Safety Information ........................................................................................................................................................... 4
Using the Air Conditioner
Temperature Control ....................................................................................................................................................... 6
Air Direction ....................................................................................................................................................................... 8
Care and Cleaning
Grille and Case .................................................................................................................................................................. 9
Air Filter ................................................................................................................................................................................ 9
Outdoor Coils .................................................................................................................................................................... 9
Installation Instructions
Before You Begin ............................................................................................................................................................10
Electrical Requirements...............................................................................................................................................10
Parts Included .................................................................................................................................................................11
Window Requirements .................................................................................................................................................12
Preparing the Air Conditioner ....................................................................................................................................12
Installing the Air Conditioner .....................................................................................................................................13
Troubleshooting
Troubleshooting Tips .................................................................................................................................................... 15
Normal Operating Sounds ..........................................................................................................................................16
IMPORTANT NOTE:
Read the manual carefully. Make sure to save this manual for future reference. Illustrations in
this manual are for explanatory purposes only, your actual product may look slightly dierent.
SAFETY & PRECAUTIONS
CONTINUEDCONTINUED
4
SAFETY INFORMATION
• Use this appliance only for its intended purpose
as described in this Owner’s Manual.
• This air conditioner must be properly installed
in accordance with the Installation Instructions
before it is used.
• Never unplug your air conditioner by pulling on
the power cord. Always grip plug rmly and pull
straight out from the receptacle.
• Replace immediately all electric service cords
that have become frayed or otherwise damaged.
A damaged power supply cord must be replaced
with a new power supply cord obtained from the
manufacturer and not repaired. Do not use a cord
that shows cracks or abrasion damage along its
length or at either the plug or connector end.
• Turn the unit OFF and unplug your air conditioner
before cleaning.
• For your safety, do not store or use combustible
materials, gasoline or other ammable vapors
or liquids in the vicinity of this or any other
appliance.
• If the receptacle does not match the plug, the
receptacle must be changed out by a qualied
electrician.
• Do not use means to accelerate the defrosting
process or to clean, other than those
recommended by the manufacturer.
• The appliance should NOT be stored in a room
with continuously operating ignition sources
(for example: open ames, an operating gas
appliance or an operating electric heater.
• Do not pierce or burn refrigerant tubing. Be
aware that refrigerants may not contain an odor.
• Keep ventilation openings clear of obstruction.
• When handling, installing, and operating the
appliance, care should be taken to avoid
damage to the refrigerant tubing.
• Do not drill holes in the unit.
• Maintenance, cleaning, and service should only
be performed by technicians properly trained
and qualied in the use of ammable refrigerants.
• We do not support any servicing of the air
conditioner.
• Dispose of the air conditioner in accordance
with Federal and Local Regulations. Flammable
refrigerants require special disposal
procedures. Contact your local authorities for
the environmentally safe disposal of your air
conditioner.
IMPORTANT SAFETY INFORMATION | READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of re,
electric shock or personal injury.
WARNING
Risk of Fire or Explosion. This unit contains ammable refrigerant.
Additional safety precautions must be followed.
(Continued)
5
SAFETY INFORMATION
IMPORTANT SAFETY INFORMATION | READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
HOW TO POWER
• Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
For personal safety, this appliance must be
properly grounded.
• DO NOT use an adapter plug with this appliance.
• The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock
hazard from this appliance.
• Power cord includes a current interrupter device.
A test and reset button is provided on the plug
case. The device should be tested on a periodic
basis by rst pressing the TEST button and then
the RESET button while plugged into the outlet.
If the TEST button does not trip or if the RESET
button will not stay engaged, discontinue use
of the air conditioner and contact a qualied
service technician.
• Have the wall outlet and circuit checked by a
qualied electrician to make sure the outlet
is properly grounded.
• Where a 2-prong wall outlet is encountered, it is
your personal responsibility and obligation to
have it replaced with a properly grounded
3-prong wall outlet.
• The air conditioner should always be plugged into
its own individual electrical outlet which has
a voltage rating that matches the rating plate.
• This provides the best performance and prevents
overloading house wiring circuits which
could cause a re hazard from overheated wires.
• See the Installation Instructions, Electrical
Requirements section for specic electrical
connection requirements.
WARNING
USE OF EXTENSION CORDS
RISK OF FIRE. Could cause serious injury or death.
• DO NOT use an extension cord with this Window Air Conditioner.
• DO NOT use surge protectors or multi-outlet adapters with this Window Air Conditioner.
WARNING
Chemical Burn Hazard. Keep batteries away from children.
• This product contains a lithium button/coin cell battery. If a new or used lithium button/coin cell
battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in
as little as 2 hours. Always completely secure the battery compartment. If the battery compartment
does not close securely, stop using the product, remove the batteries, and keep it away from children.
• If you think batteries might have been swallowed or placed inside any part of the body, seek
immediate medical attention.
• The cells shall be disposed of properly, including keeping them away from children.
• Even used cells may cause injury.
SAFETY & PRECAUTIONS
CONTINUEDCONTINUED
6
USING THE AIR CONDITIONER
AIR CONDITIONER CONTROLS
Features and appearance may vary.
Lights below the touch pads on the air conditioner control panel indicate the selected settings.
1
Power Pad
• Turns air conditioner on and o. When turned on, the display will show the set temperature.
2
Display
• Shows the set temperature at all times in Cool or ECO modes or time remaining on the Delay timer.
3
Temp and Delay Increase + /Decrease – Pads
• Use to set temperature or delay time. Temperature can be set in Cool, ECO or Heat mode.
4
Mode Pad
• Use to set the air conditioner to Fan Only, Cool, Heat, or Eco mode.
5
Fan Speed Pad
• In Cool, ECO or Heat mode: Use to set the fan speed to Auto, High, Med or Low on the unit.
• In Fan Only mode: Use to set the fan speed to High, Med, or Low on the unit.
1
1 2 3 4 8
5
7
6
3
4
5
6
Operating
Temperature
Indoor Outdoor
Minimum 64°F 32°F
Maximum 86°F 110°F
Delay
NOTE: Heat mode settings only available on 2DANCH18K & 2DANC24K.
7
USING THE AIR CONDITIONER
6
Delay Pad
• Delay ON—When the air conditioner is o, it can be set to automatically come on in 1 to 24 hours
at its previous mode and fan settings.
• Delay OFF—When the air conditioner is on, it can be set to automatically turn o in 1 to 24 hours.
How to set:
Press the Delay 1–24hr pad on the unit or the remote control. Each touch of the Increase + /
Decrease – pads on the unit or the remote control will set the timer in 1-hour intervals.
To review the remaining time on the Delay 1-24hr timer, press the Delay 1-24hr pad on the unit
or the remote control. Use the Increase + / Decrease – pads on the unit or on the remote control
to set a new time if desired.
To cancel the timer, press Decrease – pad on the unit or the remote control until the set time is zero.
After 3 seconds the light on the Delay 1-24hr pad goes o.
7
Sleep (set from air conditioner panel only)
• SLEEP mode will gradually change settings over an 8-hour period to allow energy eciency
during sleeping hours. The SLEEP mode is available only in COOL and FAN ONLY settings.
• Press the SLEEP mode and the light will illuminate. The fan indicator will stay at the same setting, but
the air conditioner will automatically change FAN speed to low in either COOL or FAN ONLY mode.
• In FAN ONLY mode, the fan will stay in the LOW speed setting for 8 hours. After 8 hours, the air
conditioner will resume the settings that was in place before the SLEEP mode was pressed.
• In COOL mode, the fan will stay in the LOW speed setting for 8 hours from the time the SLEEP
mode pad was pressed. The air conditioner will also raise the set point 2°F in 30 minutes and 2°F
more in another 30 minutes where it will remain for the next 7 hours. After 8 hours, the air conditioner
will resume the settings that were in place before the SLEEP mode pad was pressed.
• While the unit is in SLEEP mode, pressing any pad will return it to the settings that were in
place before the SLEEP mode pad was pressed.
8
Filter Reset Pad
• This feature automatically noties you that the air lter must be cleaned. The indicator light will
come on after 250 hours of operation. Clean the air lter (refer to page 8), place it back in the
front panel, and press the Filter Reset pad. The light will go o.
(Continued)
SAFETY & PRECAUTIONS
CONTINUEDCONTINUED
8
USING THE AIR CONDITIONER
AIR CONDITIONER CONTROLS
CONTROL PANEL
• This air conditioner has a control panel lights on o
feature where its lights will turn o when there is no
activity with the controls for over one minute. To wake
up the controls, press any pad on the controls and the
lights will come on to show the previous settings.
• To turn this feature o, press and hold the SLEEP
pad, on the unit, for 5 seconds. The unit will beep to
signal the successful toggle of the feature on and o.
HEAT OR COOL MODE
Use the Heat or Cool mode at Low, Med, High or Speed
for heating or cooling. Use the Temperature Increase
+ / Decrease – pads to set the desired temperature
between 64˚F and 86˚F in 1˚F increments.
An electronic thermostat is used to maintain the
room temperature. The compressor will cycle on
and o to keep the room at the set level of comfort.
Set the thermostat at a lower number and the indoor
air will become cooler. Set the thermostat at a higher
number and the indoor air will become warmer.
Cooling Descriptions
• For Normal Cooling—Select the Cool mode and
High or Med fan with a middle set temperature.
• For Maximum Cooling—Select the Cool mode
and High fan with a lower set temperature.
• For Quieter and Nighttime Cooling—Select
the Cool mode and Low fan with a middle set
temperature.
NOTE: If the air conditioner is o and is then
turned on while set to a Cool setting or if turned
from a fan setting to a Cool setting, it may take
approximately 3 minutes for the compressor to
start and cooling to begin.
FAN ONLY MODE
Use the Fan Only Mode at Low, Med or High fan
speed to provide air circulation and ltering without
cooling. Since fan-only settings do not provide
cooling, a Set temperature cannot be entered. The
room temperature will appear in the display.
AUTO FAN MODE
Set to Auto for the fan speed to automatically set
to the speed needed to provide optimum comfort
settings with the set temperature. If the room needs
more cooling, the fan speed will automatically
increase. If the room needs less cooling, the fan
speed will automatically decrease.
ECO MODE
Controls the fan.
• ON—The fan will cycle on and o with the
compressor. This may result in wider variations
of room temperature and humidity. NOTE: the
fan may continue to run for a short time or
may pulse intermittently after the compressor
cycles o to sample the room air.
• OFF—The fan runs all the time, while the
compressor cycles on and o.
REMOTE CONTROLS
• To ensure proper operation, aim the remote
control at the signal receiver on the air conditioner.
• The remote control signal has a range of
up to 20 feet.
• Make sure nothing is between the air conditioner
and the remote control that could block the signal.
• Make sure batteries are fresh and installed
correctly as indicated on the remote control.
AIR DIRECTION
Use the levels to adjust the air direction left or right. Tilt the louver to adjust up or down.
NOTE: Do Not Operate in Freezing Outdoor Conditions:
This cool-only air conditioner was not designed for freezing
outdoor conditions. It must not be used when the outdoor
temperature is below freezing (32°F).
(Continued)
9
CARE AND CLEANING
MAINTENANCE
GRILLE AND CASE
• Turn the air conditioner o and remove the plug from the wall outlet before cleaning.
• Clean lter by using warm water and a mild detergent. Do not use bleach or abrasives.
AIR FILTER
The air lter should be checked and cleaned at least every 30 days.
To Remove
• Open the grille by pulling downward on the tabs at the top corners.
Remove the lter.
• Clean the lter with warm, soapy water. Rinse and let the lter dry
before replacing it. Do not place lter in a dishwasher. Filter can
also be vacuumed with a hose adaptor instead of washing it.
HOW TO INSERT THE BATTERY IN THE REMOTE CONTROL
1
Remove the screw on the back of the battery cover.
2
Pinch the slide lock and pull the battery tray out at the same time.
3
Insert new battery, making sure that the (+) and (–) of battery are installed correctly.
4
Reinsert the battery tray and reinstall the screw.
DO NOT operate the air conditioner without a lter as this will cause
dirt and lint to build up and will reduce the performance of the unit.
OUTDOOR COILS
The coils on the outdoor side of the air conditioner should be
checked regularly. If they are clogged with dirt or soot, they may
need to be professionally cleaned. Coils may be cleaned with water
or special dissolvent for copper coils.
CAUTION
NOTE: Use one CR 2025 (3V) Lithium battery. Remove the battery from the remote control if the
system is not going to be used for a long time.
SAFETY & PRECAUTIONS
CONTINUEDCONTINUED
10
INSTALLATION INSTRUCTIONS
BEFORE YOU BEGIN
Read these instructions completely and carefully.
• IMPORTANT � Save these instructions for local inspector’s use.
• IMPORTANT – Observe all governing codes and ordinances.
• Note to Installer – Be sure to leave these instructions with the Consumer.
• Note to Consumer – Keep these instructions for future reference.
• Skill Level – Installation of this appliance requires basic mechanical skills.
• Completion Time – Approximately 1 hour.
• We recommend that two people install this product.
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered under the Warranty.
• You MUST use all supplied parts and use proper installation procedures as described in these
instructions when installing this air conditioner.
ELECTRICAL REQUIREMENTS
These models require:
• 230/208-volt AC, protected with a time-delay fuse or circuit breaker. These models
should be installed on their own single branch circuit for best performance and
to prevent overloading house or apartment wiring circuits, which could cause a
possible re hazard from overheating wires.
• The 3-prong grounding plug minimizes the possibility of electric shock hazard.
If the wall outlet you plan to use is only a 2-prong outlet, it is your responsibility
to have it replaced with a properly grounded 3-prong wall outlet.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Do not change the plug on the power cord of this air conditioner.
• Aluminum house wiring may create issues - consult a qualied electrician.
The power cord includes a current interrupter device. A test and reset button are provided on the plug case.
The device should be tested on a periodic basis by rst pressing the TEST button and then the RESET
button while plugged into the outlet. If the TEST button does not trip or if the RESET button will not stay
engaged, discontinue use of the air conditioner and contact a qualied service technician.
CAUTION
2DANC24K
2DANCH18K
2DANCH24K
2DANC18K
(Continued)
11
INSTALLATION INSTRUCTIONS
Phillips Head
Screwdriver
Drill and
1/8” Drill Bit
Pencil Ruler or
Tape Measure
Level Scissors
or Knife
TOOLS REQUIRED
Top Mounting Rail
(may be installed already)
Foam Top Window Gasket
Air Conditioner
Remote Control
Accordion
Panels (2)
Accordion Panel Frame
″ Bracket
Screws (6)
″ Self-tapping
Screws (12)
1″ Wood
Screws (8)
2½″ Flat Head Bolt
and Lock Nut (2)
Window Locking
Bracket (1)
Installation
Bracket (2)
PARTS INCLUDED
(Appearance may vary)
Bottom Seal and
Side Seals (6)
Left Right
SAFETY & PRECAUTIONS
CONTINUEDCONTINUED
12
Save these screws
for later use.
Front Panel
or Grill
Case
Air
Conditioner
(Continued)
INSTALLATION INSTRUCTIONS
Models A B
2DANC18K
19" min 30" – 39"
2DANC24K
2DANCH18K
2DANCH24K
1
WINDOW REQUIREMENTS
• These instructions are for a standard double-hung window.
You will need to modify them for other types of windows.
• The air conditioner can be installed without the
accordion panels if needed to t in a narrow window.
See the window opening dimensions.
• All supporting parts must be secured
to rm wood, masonry or metal.
• The electrical outlet must be within
reach of the power cord.
• Follow the dimensions in the table
and illustration for your model.
2
STORM WINDOW REQUIREMENTS
• A storm window frame will not allow the air conditioner to
tilt toward the outside and will keep it from draining properly.
To adjust for this, attach a piece of wood to the sill.
WOOD PIECES
– Width: 2″
– Length: Long enough to t inside the window frame.
– Thickness: To determine the thickness, place a piece
of wood on the sill to make it 1/2″ higher than the top
of the storm window frame or the vinyl frame.
• Attach securely with nails or screws provided by the installer.
3
PREPARE THE AIR CONDITIONER
A. Remove three screws on each side of the case, and
two screws from the top. Save the screws for use later.
B. Insert a at head screw driver between the front grille
and the metal case along the sides. Gently pry the grille
from the case. NOTE: Cover the at head screw driver
with tape to prevent scratching the case.
C. The front panel of the air conditioner is corded to
the air conditioner. They cannot be separated.
D. While one person holds the front panel, have a second
person pull the air conditioner out of the case using the
handle on the bottom front of the air conditioner.
E. The air conditioner is very heavy so make sure that
it will be resting on a sturdy surface.
A.
B.
B
(With accordion panel)
A
Storm
window
frame
Wood
Sill
Vinyl frame
(Continued)
13
Top Rail
Window Sash
About
5°
Bottom Rail
SILL
INSTALLATION INSTRUCTIONS
A.
A.
C.
D.
E.
C.
C.
4
PREPARE THE CASE
A. Install top mounting rail (if not already installed)
with four type A screws.
B. Slide left-hand curtain assembly into left end
of top and bottom mounting rail. Repeat for
right hand curtain assembly.
C. Fasten curtain retainer strips to the sides
of the outer case with four type A screws
on each side. Use 4 type B screws to
secure the side panels in place.
” Self Tapping Screws
(install from interior)
" Self Tapping Screws
(install from exterior)
Top Channel
Side Curtains
5
PREPARE WINDOW FOR INSTALLATION
A. Measure the width of the window opening.
B. Mark the center line on the inside windowsill.
C. Apply the weather seals provided to
the bottom, top and sides of the window
to the seal around the perimeter of the
air conditioner.
6
INSTALL OUTER CASE IN WINDOW
A. Place outer case in window. Lower sash
until it rests behind front ange of top
mounting rail. Bottom mounting rail must
rest behind window sill.
B. Expand the curtain panels to ll the window.
Secure with type C wood screws in top and
bottom corners. If needed, use drill and ”
drill bit to drill pilot holes for the screws.
C. Use three type C screws to secure the case to
the window sill. Drill pilot holes, if necessary.
D. Thread nut onto bolt, then thread the bolt into
the triangle bracket as shown in Figure D.
E. Attach triangle bracket onto bottom of case
using three type B screws for each bracket.
Make sure that the bracket is close enough to
the outside wall that the bolt can touch. Adjust
bolt so that it is snug against the outside wall.
NOTE: Attach accordion panels to the air conditioner
before placing the air conditioner in the window.
A.
Center Line
B.
Cut and apply weather
strip to front and bottom
edge of window frame.
1”
Wood
Screws
1” Wood
Screws (2)
Cut and apply
weather
strip to back
edge of the
windowsill.
Cut and apply a
weather strip to back
edge of the window sill.
SAFETY & PRECAUTIONS
CONTINUEDCONTINUED
14
Vinyl
Wood
INSTALLATION INSTRUCTIONS
(Continued)
7
INSTALL WINDOW LOCKING BRACKET
AND FOAM TOP WINDOW GASKET
A. Use Type B Screw to install the window lock
bracket on top of the bottom window.
CAUTION
If you have vinyl or other similarly constructed
windows, attach the window locking bracket to the
window side jamb with one Type B screw to prevent
broken glass or damage to windows.
B. Cut the foam top window gasket to the window width.
C. Stu the foam between the glass and the window to
prevent air and insects from getting into the room.
8
RETURN CHASSIS TO THE OUTER CASE
A. Once the case is securely attached to the
window, reinstall the air conditioner. Have two
people lift the air conditioner and slide it into
the case. Make sure that the corded front panel
is positioned so that it does not interfere with
sliding the air conditioner into the case.
B. Snap the front grille back onto the air beginning
of the installation to secure the grille. Re-use screws
from Step 3 on page 12.
C. Plug into a grounded 3-prong outlet.
WARNING
Electric Shock Hazard
Plug into a grounded 3-prong outlet. Do not
remove ground prong. Do not use an adapter.
Do not use an extension cord. Failure to follow
these instructions can result in death, re, or
electrical shock.
D. Press RESET on the power supply cord.
See Electrical Requirements.
NOTE: If the gasket supplied does not t your window, obtain the
appropriate material locally to provide a proper installation seal.
A.
A.
C.
15
TROUBLESHOOTING TIPS
ISSUE POSSIBLE CAUSE WHAT TO DO
Air conditioner
does not start
The unit is unplugged Make sure the air conditioner plug is pushed completely into the outlet.
The fuse is blown/circuit
breaker is tripped
Check the house fuse/circuit breaker box and replace the fuse
or reset the breaker.
Power failure
The unit will automatically restart in the setting last used after the
power is restored.
There is a protective time delay (approximately 3 minutes) to prevent
tripping of the compressor overload. For this reason, the unit may
not start normal cooling for 3 minutes after it is turned back on.
The current interrupter
device is tripped
Press RESET button located on the power cord plug.
If the RESET button will not stay engaged, discontinue use of
the air conditioner and contact a qualied service technician.
Cool mode
does not cool
as it should
Indoor airow is restricted
Make sure there are not curtains, blinds or furniture blocking the
front of the air conditioner.
The temp control may
not be set properly
Turn the temperature control to a higher number.
The air lter is dirty
Clean the lter at least every 30 days.
See Care and Cleaning section.
The room may have been hot
When the air conditioner is rst turned on, you need to allow time
for the room to cool down.
Cold air is escaping Check for open furnace registers and cold air returns.
Cooling coils have iced up See “Air conditioner freezing up” below.
Heat mode
does not
warm as it
should
Indoor airow is restricted
Make sure there are not curtains, blinds or furniture blocking the
front of the air conditioner.
The temp control may
not be set properly
Turn the temperature control to a higher number.
The air lter is dirty
Clean the lter at least every 30 days.
See Care and Cleaning section.
The room may have been
cold
When the air conditioner is rst turned on, you need to allow time
for the room to warm up.
Warm air is escaping Check for open furnace registers and cold air returns.
Air conditioner
freezing up
Cooling coils have iced up
Set the mode control at Fan Only or Hi Cool with the freezing up and stops
the air conditioner temp control at a warmer setting.
Water drips
outside
Hot, humid weather This is normal.
Water drips
inside
The air conditioner is not
tilted to the outside
For proper disposal, make sure the air conditioner slants slightly
from the case front to the rear.
Water collects
in base pan
Moisture removed from
air and drain into base pan
This is normal for a short period in areas with little humidity;
normal for a longer period in very humid areas.
EP: Temperature Sensor Error
Please contact Denali Aire Customer Service at 888-433-6254
for troubleshooting support.
Review the chart for Troubleshooting Tips. If issue persists, please call for further assistance.
SAFETY & PRECAUTIONS
CONTINUEDCONTINUED
16
TROUBLESHOOTING TIPS
NORMAL OPERATING SOUNDS
• You may hear a pinging noise caused by water being picked up and thrown against the
condenser on rainy days or when the humidity is high. This is normal, unit is equipped
with a slinger blade which scoops up the water from the drain pan and throws it onto
the coils for better eciency.
• You may hear the thermostat click when the compressor cycles on and o.
• Water will collect in the base pan during high humidity or on rainy days. The water may
overow and drip from the outdoor side of the unit. The drain plug may be removed for
quicker drainage.
• The fan may run even when the compressor does not.
• Drain plug may be removed for gravity drain but may reduce eciency.
• DO NOT drill any holes.
(Continued)
TROUBLESHOOTING TIPS
888-433-6254 | support@denali-aire.com | www.denali-aire.com
5401 Dansher Road
Countryside, IL 60525
Printed in China | 0821_M820
