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It is critical to prevent liquids from entering the motor base� The motor base
has been designed to deflect liquids from entering� However, in some
instances of heavy spillage or a lack of appropriate cleaning procedures,
liquids may enter the motor housing� It is important to promptly clean up all
spills on the motor, around the counter and under the sound enclosure base
(if used)� Failure to do so may result in liquids being pulled into the motor,
which will lead to premature failure� This cause of failure is considered abuse
and is not covered under the warranty�
7.1.2 Country of Purchase
Warranty is provided only in the country in which the equipment was purchased
from an authorized sales representative� Use of the equipment outside the
country of purchase voids all warranties, expressed or implied� If a customer
chooses to utilize a local service center outside of the country of original sale,
he or she can reasonably expect to pay for parts, labor, shipping, duties, taxes,
etc�, necessary to make the repair and return the equipment�
7.1.3 Service Procedure
If you experience any difficulty in using your Blendtec blender and following the
troubleshooting steps in Section 7 does not resolve the problem, immediately
contact Blendtec customer service at 1-800-BLENDTEC (US customers) or
a Blendtec qualified service agent (international customers) to diagnose the
problem� Please have your blender’s serial number ready and be prepared to
describe the problem� Do not attempt to do your own repairs� The warranty
will be voided if repairs are made by individuals other than Blendtec qualified
service agents� Many issues can be resolved simply and quickly over the
phone� If the problem cannot be resolved over the phone, your unit may require
replacement�
If your machine is under warranty, Blendtec will repair or replace the blender
at no cost� Cosmetic damage and abuse are not included�
If your machine is out of warranty and you wish to have it repaired,
contact Blendtec customer service at 1-800-BLENDTEC (US customers) or
a Blendtec qualified service agent (international customers) for instructions�
You will be responsible for payment of shipping costs, parts for the repair,
and labor costs as applicable�
When shipping your blender to Blendtec customer service or a qualified service agent
(either in warranty or out of warranty), please include the form on the following page�
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR GUARANTEES
OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY
OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE�
In no event shall Blendtec be liable for any special, indirect, incidental or
consequential damages� Upon the expiration of the warranty period, Blendtec’s
liability under this warranty shall terminate� The foregoing warranty shall constitute
the sole liability of Blendtec and the exclusive remedy of the customer or user�
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law� You
are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage� You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure�
ENGLISH
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