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Troubleshooting en
41
Fault Cause and troubleshooting
The programme dura-
tion changes during
the wash cycle.
▶ Not a fault – no action required.
No water is visible in
the drum.
Water is below the visible area.
▶ Not a fault – no action required.
▶ Do not add any extra water to the appliance while it
is operating.
Drum jerks after the
programme starts.
This is caused by an internal motor test.
▶ Not a fault – no action required.
Residual water is
present in the com-
partment .
Insert in compartment is blocked.
▶
→"Cleaning the detergent drawer", Page32
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
→"Aligning the appliance", Page15
The appliance feet are not fixed.
▶ Secure the appliance feet.
→"Aligning the appliance", Page15
Transit bolts have not been removed.
▶
→"Removing the transit bolts", Page13.
Drum rotates, water
does not flow in.
Load detection is active.
▶ Not a fault – no action required.
Note:The load detection can take up to two minutes.
Heavy foam build-up Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
High spin speed not
reached.
A low spin speed is selected.
▶ The next time you run a wash cycle, set a higher
spin speed.
Reduced Ironing is activated.
▶ Select the programmes that are suitable for the
type of fabric.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶ Redistribute the laundry in the drum.
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