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Dispensers clogged or leaking
Are the laundry additives in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid),
liquid chlorine bleach, or fabric softener to the correct
dispenser. You can add powdered or liquid color-safe bleach
to the detergent dispenser. Be sure to match powdered
color-safe bleach with powdered detergent or match liquid
color-safe bleach with liquid detergent. Use only liquid
chlorine bleach in the bleach dispenser.
Load too wet
• Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed or select Drain & Spin.
• Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is normal.
Residue or lint on load
• Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
Did you overload the washer?
The wash load must be balanced. See "Starting Your
Washer" for maximum load size. Lint can be trapped in the
load if overloaded.
Check the following:
Was paper or tissue left in pockets?
Did you use enough detergent?
Follow detergent manufacturer's directions. Use enough
detergent to hold the lint in the water.
Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent.
Are you using a gentle wash cycle?
Consider using liquid HE detergent for slow-speed cycles
such as Wool/Handwash or Delicate/Silk.
Stains on load
• Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Did you use enough detergent?
Use enough detergent to remove soil and hold it in suspension.
For best performance, use the detergent manufacturer's
recommended amounts.
Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener
onto clothes.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer.
Dispensing balls will not operate correctly with this washer.
Did you use powder HE detergent in a low-speed cycle?
Consider using liquid HE detergent.
Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent, chlorine bleach, and fabric softener should be
added to the dispensers before starting the washer.
Did you use Express Wash on a large load?
Express Wash is designed to wash only a few items for best
results.
Load is wrinkled
• Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
Use the Delicate/Silk cycle or another cycle with a low spin
speed to reduce wrinkling.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
• Are the hot and cold water hoses reversed?
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to the right faucets. See "Installation Instructions."
Load is tangled or twisted
• Did you overload the washer?
See "Starting Your Washer" for maximum load size. Loads
should move freely during washing.
Gray whites, dingy colors
• Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
• Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water. Water temperature should be at least 60°F (15.6°C) for
soap to dissolve and work properly.
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