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Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
Did you overload the washer?
The wash load must be balanced. See "Starting Your
Washer" for maximum load size. Lint can be trapped in the
load if overloaded. Wash smaller loads.
Check the following:
Was paper or tissue left in pockets?
Did you use enough detergent?
Use High Efficiency detergents such as TIDE ®HE. Follow
manufacturer's directions. Use enough detergent to hold the
lint in the water.
Is your water colder than 60°F (15.5°C)?
Wash water colder than 60°F (15.5°C) may not completely
dissolve the detergent.
Are you using a gentle wash cycle?
Consider using liquid detergent for slow-speed cycles such
as Bulky, Ultra Handwash, or Wool/Silk.
Stains on load
• Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Did you use enough detergent?
Use enough detergent to remove soil and hold it in suspension.
For best performance, use High Efficiency detergents such as
TIDE® HE, at the manufacturer's recommended amounts.
• Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener
on clothes.
• Is there above average iron (rust) in water?
You may need to install an iron filter.
• Did you properly sort the load?
Sort dark clothes from whites and lights.
• Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
• Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer.
Dispensing balls will not operate correctly with this washer.
• Did you use powder detergent in a low-speed cycle?
Consider using liquid detergent.
Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent and chlorine bleach should be added before
starting the washer. Fabric softener should be added before
the rinse status light is lit.
• Did you use EXPRESS WASH on a large load?
EXPRESS WASH is designed to wash only a few items for
best results.
Load is wrinkled, tangled or twisted
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
Use the Delicate/Casual cycle or another cycle with a low
spin speed to reduce wrinkling.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
• Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See "Installation Instructions."
• Did you overload the washer?
See "Starting Your Washer" for maximum load size. Loads
should move freely during washing.
Gray whites, dingy colors
• Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
• Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
• Did you use enough detergent, or do you have hard water?
Use more detergent for washing heavy soils in cold or hard
water. Water temperature should be at least 60°F (15.5°C) for
detergent to dissolve and work properly.
• Did you use HE detergent?
In a low water system, there is less water to rinse away suds
created by regular detergent. Over time, this can cause
clothing to become gray or dingy.
Garment damage
• Checkthe following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
• Did you overload the washer?
See "Starting Your Washer" for maximum load size.
• Did you use a mesh garment bag?
Use mesh garment bags to wash undergarments such as
underwire bras, items with strings, and small items such as
socks,
• Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Use your liquid
chlorine bleach dispenser. Wipe up bleach spills. Undiluted
bleach will damage fabrics. Do not place load items on top of
the bleach dispenser when loading and unloading the washer.
• Did you follow the manufacturer's care label instructions?
Cycle too long
Are you using a High Efficiency Detergent?
If using a regular sudsing detergent, the washer may be using
extra rinses to remove the suds, which will cause the cycle to
run longer. Use a High Efficiency detergent such as TIDE® HE,
which produces less suds.
Wash temperature is not what I picked
• Are the hot and cold water inlet hoses reversed?
As washing progresses, the wash temperature will decrease
slightly for hot and warm washes, This is normal.
Water remaining in bottom of dispenser
• Did the dispenser drain properly?
A small amount of water will be left in the dispenser. This is
normal.
2O
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