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Before you call for service…
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Problem Possible Causes What To Do
Washer won’t operate
Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set • Check controls and make sure Cycle knob is pulled out
properly to
ON
position.
Lid is open • Close lid and pull Cycle knob out to
ON
position.
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Water temperature
Control is not set properly • Check water temperature control and adjust.
is incorrect
Water supply is turned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are • Turn off the water source and remove the water
stopped up connection hoses from the upper back of the washer.
Use a brush or toothpick to clean the screens in the
machine. Reconnect the hoses and turn the water
back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120°F.–140°F.(48°C.–60°C.).
Water won’t drain
Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
• Top of drain outlet should be less than 8 ft. above floor.
Water leaks
Fill hoses or drain hose is • Make sure hose connections are tight at faucets and
improperly connected make sure end of drain hose is correctly inserted in
and secured to drain facility.
Household drain may • Check household plumbing. You may need
be clogged to call a plumber.
Constant water pressure • Tighten hoses at the faucets and turn the water off
to the fill hoses at the after each use.
water source
• Check condition of the fill hoses; they may need
replacement after 5 years.
SensorWash indicator
Washer is NOT in a wash fill • This is normal. Light only illuminates during wash fills
light (on some models)
cycle or a warm rinse fill cycle. and warm rinse fills.
is not illuminated
SensorWash wash
The washer is in a cold rinse cycle. • This is normal. The
SensorWash
feature is designed not
temperature is incorrect
to activate during a cold rinse cycle so that the coldest
water available is used.
(Review
SensorWash
in the About washer
features section)
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
10
All the water in the water heater •Wait until the water in the water heater is heated to the
has been used. correct temperature.
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