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The problem Try this!
Screen Brightness
If the colours on your TV are correct but just a little too dark or bright, try adjusting the
following settings î©£rst.
•
Settings Picture Expert Settings Contrast
• Settings Picture Expert Settings Brightness
• Settings Picture Expert Settings Sharpness
• Settings Picture Expert Settings Colour
• Settings Picture Expert Settings Tint (G/R)
Blurring or Juddering
If you notice blurring or juddering on the screen, use the Picture Clarity Settings function to
resolve the issue.
•
Settings Picture Expert Settings Picture Clarity Settings
Unwanted Powering Off
If your TV appears to turn off by itself, try disabling some of the TV's energy efî©£ciency
functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a
speciî©£ed period of time.
• Settings General System Manager Time Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been
enabled and disable it.
• Settings General Eco Solution Auto Power Off
• Settings General System Manager Time Off Timer
In case of The Sero, check the options such as The Sero Auto On/Off and Off Timer in the
SmartThings app on your mobile device. The Sero Auto On/Off is intended to automatically
turn on The Sero when your mobile device approaches and to automatically turn off it after a
speciî©£c time when your mobile device gets far away from it.
Problems Powering On
If you are having problems powering on your TV, there are a number of things to check
before calling the service department.
Conî©£rm that the TV's power cable is connected correctly at both ends and that the remote
control is operating normally.
Make sure that the antenna cable or cable TV cable is î©£rmly connected.
If you have a cable box or satellite box, conî©£rm that it is plugged in and turned on.
In case of a model that supports One Connect, check the One Invisible Connection between
the TV and One Connect.
Unable to î©£nd a Channel
If your TV is not connected to a cable box or satellite box, run Auto Tuning.
•
Settings Broadcasting (Auto Tuning Settings) Auto Tuning
The Auto Tuning Settings may not appear depending on the model or geographical
area.
When using a broadcast receiver such as set-top box and IPTV, check the connection to the
TV.
• Source Connection Guide
When the symptom persists, contact your service provider.
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