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To check if your Wi-Fi network is working correctly, connect another device to your
network; if it connects successfully, try again to connect your watch.
If Sense still won't connect to Wi-Fi, make sure that you're attempting to connect
your watch to a compatible network. For best results, use your home Wi-Fi
network. Sense can't connect to 5GHz Wi-Fi, WPAenterprise, or public networks
that require logins, subscriptions, or profiles. For a list of compatible network types,
see "Connect to Wi-Fi" on page9.
After you verify the network is compatible, restart your watch and try connecting
to Wi-Fi again. If you see other networks appear in the list of available networks, but
not your preferred network, move your watch closer to your router.
For more information, see help.fitbit.com.
Other issues
If you experience any of the following issues, restart your watch:
l Won't sync
l Won't respond to taps, swipes, or button press
l Won't track steps or other data
l Won't show notifications
For instructions, see "Restart Sense" on page67.
For more information, see help.fitbit.com.
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